North American Van Lines is a world leader in relocation services, established in 1933. The company's extensive network spans over 500 agent locations across North America. As one of the movers in Massapequa Park, NY, they specialize in corporate relocation, long-distance, and local household moving. Services provided by North American Van Lines include packing, storage, furniture assembly, office moving, and more. This company's history is marked by many industry firsts, such as the use of WorldTrac satellites for shipment tracking, crane vans for large equipment handling, and interactive driving simulators for driver safety training. Their personalized approach to moving ensures a smooth experience for each client, backed by over 80 years of industry reputation and numerous testimonials.
North American Van Lines

About North American Van Lines
Additional Cities Served: Patchogue, Babylon, Woodbury, Lake Grove, Monroe, Port Jefferson, NorthportShow More >

Moving Services
- Packing Options
- Full Service Packing
- Fragile Only Packing
- Self Pack
- Packing Materials from northAmerican
- Standard moving boxes
- Wardrobe boxes
- Mirror boxes
- Mattress boxes
- Dishpack barrels
Have feedback for North American Van Lines?
Error. Please try again later.
Customer Reviews of North American Van Lines
We analyzed and organized the customer reviews of North American Van Lines in Massapequa Park, NY using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for North American Van Lines based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:
1. Quality
Nationwide Average: 8.44/10
Recent Reviews Mention...
“Move went very smooth”
“Excellent from start to finish”
“great scheduling fit our tight timeframe”
“exceptional from beginning to end”
2. Punctuality
Nationwide Average: 8.07/10
Recent Reviews Mention...
“showed up early in the morning as scheduled”
“showed up on time on both ends”
“arrived on time”
“showed up on time”
3. Affordability
Nationwide Average: 7.69/10
Recent Reviews Mention...
“I saved thousands on my original quote”
“price is reasonable”
“Best priced”
“the price was lower than what they quoted me”
4. Communication
Nationwide Average: 7.53/10
Recent Reviews Mention...
“prompt communication”
“answered all my questions and provided information via email”
“My consultant was in constant contact with me”
“good communication with the company”
5. Stick to Prices
Nationwide Average: 5.99/10
Recent Reviews Mention...
“charged extra for using a smaller truck”
“Saved thousands on my original quote”
“final price was even less than quoted”
“very honest with a price”
6. Speed
Nationwide Average: 8.58/10
Recent Reviews Mention...
“did everything in a timely manner”
“My items arrived earlier than expected”
“packed and loaded much faster than expected”
“took forever and had to transfer my stuff to a Uhaul”
7. Friendliness
Nationwide Average: 8.91/10
Recent Reviews Mention...
“Alfonso was friendly”
“nice people”
“they are friendly”
“staff was friendly”
8. Will Hire Again
Nationwide Average: 8.18/10
Recent Reviews Mention...
“would hire again thanks to Alfonso's work”
“Could not be happier”
“would hire again”
“would hire again”
9. Professionalism
Nationwide Average: 8.31/10
Recent Reviews Mention...
“Alfonso was methodical and professional”
“crew was professional despite the tight schedule”
“very professional movers”
“crew crushed items and were careless”
10. Conflict Handling
Nationwide Average: 4.07/10
Recent Reviews Mention...
“partially compensated due to a complaint”
“Claims department repaid for broken items”
“exercise bike was quickly recovered and delivered”
“consultant ended the call rudely ”
11. Precision & Care
Nationwide Average: 8.01/10
Recent Reviews Mention...
“Alfonso was careful with items”
“antique item was completely broken”
“items were crushed and fragile items broken”
“My items arrived in tact”
Customer Insights
Interstate Move Duration: 5 days from 3 reviews
Great Crew Members
Alfonso | Alfonso was methodical, friendly, and careful |
Rich, Bogdan | Rich and Bogdan made the move flawless and perfect |
Richie | answered all questions and provided quick email follow-up |
Rich | Rich was very professional |
Alex, Nancy, Meredith, Will, Lloyd | Awesome job by these crew members |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?

Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
Contact North American Van Lines

Ready to start your move?

Is this your moving company?
Claim your company listing to get connected with customers, enhanced placement, and more!
Claim My Free Listing Now
Additional Resources
Massapequa Park Moving Services