Dumbo, which started in New York City, NY in 2006, specializes in local moves and long-distance moves around the country, and can also coordinate international moves as well. In 2015 Dumbo was named by Fortune magazine as one of the 100 best workplaces for women. Dumbo provides a range of services, including piano moving, reusable plastic packing bins, and more. This top-rated NYC mover also has a commitment to the local community, donating to organizations such as Hip Tot and NYC Mamma Give Back and sponsoring the Moving Forward Scholarship.
Dumbo Moving and Storage NYC
based on 24482+ data points 
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About Dumbo Moving and Storage NYC
Additional Cities Served: Jersey City, East Orange, Hoboken, Manhattan, Brooklyn, Queens, Staten IslandShow More >
Moving Services
- Local Moving
- Long-Distance Moving
- Small Moves
- Piano Moving
- Appliance Moving
- Furniture Moving
- Packing Services
- Moving Truck Rentals
- Storage Solutions
- Commercial Moving
USDOT Interstate LicenseIf you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 02/23/24*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Customer Reviews of Dumbo Moving and Storage NYC
We analyzed and organized the customer reviews of Dumbo Moving and Storage NYC in New York City, NY using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for Dumbo Moving and Storage NYC based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:
1. Quality
7.82/10
Nationwide Average: 8.44/10
Recent Reviews Mention...
“Dumbo Movers saved us in an emergency”
“could not be more pleased with my experience ”
“great experience with moving company”
“excellent service”
2. Punctuality
7.98/10
Nationwide Average: 8.07/10
Recent Reviews Mention...
“truck arrived early”
“showed up exactly as scheduled ”
“very punctual”
“they arrived on time.”
3. Affordability
6.64/10
Nationwide Average: 7.69/10
Recent Reviews Mention...
“Dumbo was the most competitively priced ”
“simple, fair pricing”
“cost of assembly was more than furniture.”
“cost almost double the original quote”
4. Communication
6.92/10
Nationwide Average: 7.53/10
Recent Reviews Mention...
“always responsive in a timely and informative manner ”
“lack of communication about mover shortage”
“booking office lied, dishonest communication”
“second guy yelled, no call back”
5. Stick to Prices
3.92/10
Nationwide Average: 5.99/10
Recent Reviews Mention...
“Dumbo was the most competitively priced ”
“I had to cover extra costs due to inefficiency.”
“charged double the original estimate”
“had to pay $500 extra tip”
6. Speed
8.55/10
Nationwide Average: 8.58/10
Recent Reviews Mention...
“efficient move”
“efficient movers ”
“moved fast and in a timely manner”
“took excessively long to assemble simple furniture.”
7. Friendliness
8.4/10
Nationwide Average: 8.91/10
Recent Reviews Mention...
“they were friendly ”
“great people”
“they are friendly.”
“staff was awful”
8. Will Hire Again
7.31/10
Nationwide Average: 8.18/10
Recent Reviews Mention...
“highly recommend”
“would certainly use Dumbo again ”
“would absolutely use again”
“”
9. Professionalism
7.27/10
Nationwide Average: 8.31/10
Recent Reviews Mention...
“professional crew”
“excellent and very experienced packers”
“they were very helpful ”
“movers demanded extra tip”
10. Conflict Handling
2.9/10
Nationwide Average: 4.07/10
Recent Reviews Mention...
“offered only $12 for broken $70 inch tv”
“never resolved billing issue despite many attempts ”
“guy was nastier about giving a refund”
“compensation took over 2 months ”
11. Precision & Care
7.26/10
Nationwide Average: 8.01/10
Recent Reviews Mention...
“no incidents while moving furniture and bins”
“took care with my belongings ”
“absolutely nothing was damaged”
“they seriously care about everything they pack”
Customer Insights
Cost: $ 1100.00 from 157 historical data points
Hourly Minimum: 3 hours from 9 reviews
Local Move Duration: 3 hours from 312 reviews
Interstate Move Duration: 3 days from 121 reviews
Great Crew Members
| Peter, Kahor | Peter and Kahor were excellent |
| Derek | initially responded, informative and guided me through process |
| Kyle | he went above and beyond from start to finish |
| Alico, Lewani | Alico & Lewani are amazing packers, deserve generous tips |
| Peter | rep Peter handled the quoting process |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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