Handy Hands Labor Review
Looking to hire Handy Hands Labor? See our detailed 11-point review based on our independent analysis of Handy Hands Labor, 40 other Albany moving companies, and 1,037 moving companies in New York.
Key Takeaways:
- Overall rating: 6.82 out of 10
- Highest 11-point rating category: Friendliness
- Our rankings and results are unbiased & backed by data… NOT paid promotions
About
Handy Hands Labor is a moving company based in Albany, New York. They offer various moving services, including loading and unloading rental trucks or storage containers. Handy Hands Labor has been in business for over 16 years and has an A+ rating from the Better Business Bureau. The company is part of the HireAHelper network, which ensures that all mover licenses, reviews, and insurance policies are clearly listed on their website. With over 244,489 customer reviews and a 4.8 out of 5-star rating, Handy Hands Labor aims to provide a stress-free and efficient moving experience.
Our Research
11 Point Rating
| Metric | Score Out of 10 | vs Nationwide Comparison between Handy Hands Labor & the average of all
moving companies nationwide | Positive Reviews The total number of reviews that rated the metric positively (a score of 7-10) | Negative Reviews The total number of reviews that rated the metric negatively (a score of 1-6) | Positive Score | |
|---|---|---|---|---|---|---|
| Quality | 8.42 | ↑ 1.4% | 20 | 4 | 83.3% | |
| Punctuality | 7.92 | ↓ -0.8% | 5 | 1 | 83.3% | |
| Affordability | 6.47 | ↓ -14.6% | 2 | 1 | 66.7% | |
| Communication | 6.86 | ↓ -7.6% | 5 | 2 | 71.4% | |
| Stick to Prices | 2.28 | ↓ -61.7% | 0 | 3 | 0.0% | |
| Speed | 7.62 | ↓ -9.7% | 9 | 3 | 75.0% | |
| Friendliness | 9.29 | ↑ 6.4% | 14 | 0 | 100.0% | |
| Will Hire Again | 8.14 | ↑ 1.2% | 22 | 5 | 81.5% | |
| Professionalism | 8.79 | ↑ 7.6% | 13 | 1 | 92.9% | |
| Conflict Handling | 1.62 | ↓ -60.2% | 0 | 3 | 0.0% | |
| Precision & Care | 7.61 | ↓ -4.0% | 10 | 3 | 76.9% |
Recent Handy Hands Labor Reviews
Quality - 8.42/10
Overall quality of the service provided on moving day.
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Punctuality - 7.92/10
Did the crew show up on-time with the required equipment?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Affordability - 6.47/10
How affordable was the moving service?
Overall Review Distribution
Communication - 6.86/10
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Stick to Prices - 2.28/10
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
Overall Review Distribution
Speed - 7.62/10
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Friendliness - 9.29/10
Was the moving crew cordial and friendly to be around on moving day?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Will Hire Again - 8.14/10
How likely a customer is to hire the same movers again for their next move.
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Professionalism - 8.79/10
Did the moving crew behave in a professional manner on moving day?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Conflict Handling - 1.62/10
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
Overall Review Distribution
Precision & Care - 7.61/10
Were walls scratched? Did furniture get scuffed, broken, or lost?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Additional Details
Moving Services Offered by Handy Hands Labor
- Loading
- Unloading
- Loading ZIP Code
- Loading Date
- Unloading ZIP Code
- Unloading Date
- Compare Mover Prices
- Find local movers on HireAHelper to load and unload your rental truck or storage container (or hire moving companies with a truck)
- Moving long distance? Get your full moving quote
- Real Customer Reviews
Licenses
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Detailed Customer Insights
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Contact Handy Hands Labor
- 27 Brent St, Albany, NY, 12205
- (518) 859-9319
- https://www.movinghelp.com/movers/ny/albany/validateaddress/73ab5c18-501d-4691-9b81-e1be8422e833
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How we ranked the top New York movers
Why you should trust us
We take reviews seriously to protect people just like you! Our team has been crunching data on moving companies since 2010. Our math-based ranking system uses data, manual review, and statistical analysis to help you hire the best movers in New York.
Rating Methodology
Here's the methodology we used to come up with the best movers in New York:
Our original review-based ranking algorithm
We started with a total of 1,037 companies that offer moving services in the New York area.
From these 1,037 companies, we analyzed a total of 160,943 reviews dating all the way back to August 2006.
We also reviewed a total of 28 state and federal moving licenses from these 1,037 companies and 2,914 different 3rd party review and social profiles.
Each of the ~160,000 reviews was scored according to our detailed 11-point rating criteria
This gave us a total of 549,695 data points to compute individual company scores.
Reviews are time-weighted so that more recent reviews carry more weight. This helps you understand how a mover is doing today... not 5 years ago. We have 96,909 Albany moving company data points from the past 2 years that carry more weight.
Bayesian averages calculated to fairly account for the differences between companies that are newer.
The Great Guys Moving 11-Point Rating Breakdown
Our 11-point rating criteria scores every New York moving company across 11 of the most important criteria for a succesful moving experience.
Quality
Overall quality of the service provided on moving day.
Punctuality
Did the crew show up on-time with the required equipment?
Affordability
How affordable was the moving service?
Communication
Responsiveness before, during, and after the move.
Stick to Prices
Was the final price consistent with the original quote?
Speed
Efficiency without taking unnecessary time to increase costs.
Friendliness
Was the moving crew cordial and friendly on moving day?
Will Hire Again
How likely a customer is to hire the same movers again.
Professionalism
Did the moving crew behave professionally on moving day?
Conflict Handling
How well the company responds to accidents and issues.
Precision & Care
Were walls scratched? Did furniture get damaged or lost?
