Armstrong Relocation Review
Looking to hire Armstrong Relocation? See our detailed 11-point review based on our independent analysis of Armstrong Relocation, 44 other West Springfield Town moving companies, and 394 moving companies in Massachusetts.
Key Takeaways:
- Overall rating: 7.25 out of 10
- Highest 11-point rating category: Friendliness
- Our rankings and results are unbiased & backed by data… NOT paid promotions
About
With over 50 years of experience, Armstrong Relocation has been providing their services in New Jersey. They have a consistent dedication to personalized service and meticulous attention to every detail. While their base of operations is in the New Jersey area, they extend their services to the local metro, statewide, and even nationwide. Being a branch of a larger nationwide company, Armstrong Relocation is able to leverage a broad array of resources and support. Yet, they still maintain the charm of a local and family-owned operation. They offer various services including residential, commercial, and office moves, along with providing storage solutions. But what differentiates Armstrong Relocation from the rest is their unwavering commitment towards surpassing customer expectations and ensuring a smooth transition process. If you happen to be looking for other moving solutions, you might also want to check out other experienced movers serving West Springfield Town, MA.
Our Research
11 Point Rating
| Metric | Score Out of 10 | vs Nationwide Comparison between Armstrong Relocation & the average of all
moving companies nationwide | Positive Reviews The total number of reviews that rated the metric positively (a score of 7-10) | Negative Reviews The total number of reviews that rated the metric negatively (a score of 1-6) | Positive Score | |
|---|---|---|---|---|---|---|
| Quality | 8.56 | ↑ 3.1% | 63 | 10 | 86.3% | |
| Punctuality | 7.08 | ↓ -11.2% | 11 | 5 | 68.8% | |
| Affordability | 7.07 | ↓ -6.7% | 6 | 4 | 60.0% | |
| Communication | 8.03 | ↑ 8.1% | 30 | 7 | 81.1% | |
| Stick to Prices | 6.56 | ↑ 10.0% | 7 | 3 | 70.0% | |
| Speed | 6.64 | ↓ -21.4% | 6 | 4 | 60.0% | |
| Friendliness | 8.96 | ↑ 2.6% | 28 | 2 | 93.3% | |
| Will Hire Again | 8.38 | ↑ 4.1% | 57 | 11 | 83.8% | |
| Professionalism | 8.33 | ↑ 1.8% | 39 | 7 | 84.8% | |
| Conflict Handling | 2.95 | ↓ -27.6% | 2 | 7 | 22.2% | |
| Precision & Care | 7.18 | ↓ -9.4% | 23 | 10 | 69.7% |
Recent Armstrong Relocation Reviews
Quality - 8.56/10
Overall quality of the service provided on moving day.
Overall Review Distribution
Punctuality - 7.08/10
Did the crew show up on-time with the required equipment?
Overall Review Distribution
Affordability - 7.07/10
How affordable was the moving service?
Overall Review Distribution
Communication - 8.03/10
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
Overall Review Distribution
Stick to Prices - 6.56/10
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
Overall Review Distribution
Speed - 6.64/10
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
Overall Review Distribution
Friendliness - 8.96/10
Was the moving crew cordial and friendly to be around on moving day?
Overall Review Distribution
Will Hire Again - 8.38/10
How likely a customer is to hire the same movers again for their next move.
Overall Review Distribution
Professionalism - 8.33/10
Did the moving crew behave in a professional manner on moving day?
Overall Review Distribution
Conflict Handling - 2.95/10
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
Overall Review Distribution
Precision & Care - 7.18/10
Were walls scratched? Did furniture get scuffed, broken, or lost?
Overall Review Distribution
Additional Details
Moving Services Offered by Armstrong Relocation
- Local Moving Services
- Long-Distance Moving Services
- Cross-Country Moving Services
- International Moving Services
- Small Moving Services
- Piano Moving Services
- Pool Table Moving Services
- Appliance Moving Services
- Last-Minute Moving Services
Licenses
We do not currently have license data to display for Armstrong Relocation
Detailed Customer Insights
Based on our analysis of Armstrong Relocation's customer reviews:
10 days
Interstate Move Duration
based on 3 reviews
Error. Please try again later.
Awards
Contact Armstrong Relocation
- 9 Aspen Dr, Randolph, NJ, 07869
- +1 201-487-3900
- https://www.goarmstrong.com/locations/new-jersey/
Follow Armstrong Relocation:
How we ranked the top Massachusetts movers
Why you should trust us
We take reviews seriously to protect people just like you! Our team has been crunching data on moving companies since 2010. Our math-based ranking system uses data, manual review, and statistical analysis to help you hire the best movers in Massachusetts.
Rating Methodology
Here's the methodology we used to come up with the best movers in Massachusetts:
Our original review-based ranking algorithm
We started with a total of 394 companies that offer moving services in the Massachusetts area.
From these 394 companies, we analyzed a total of 68,784 reviews dating all the way back to July 2005.
We also reviewed a total of 216 state and federal moving licenses from these 394 companies and 1,465 different 3rd party review and social profiles.
Each of the ~68,000 reviews was scored according to our detailed 11-point rating criteria
This gave us a total of 220,145 data points to compute individual company scores.
Reviews are time-weighted so that more recent reviews carry more weight. This helps you understand how a mover is doing today... not 5 years ago. We have 28,218 West Springfield Town moving company data points from the past 2 years that carry more weight.
Bayesian averages calculated to fairly account for the differences between companies that are newer.
The Great Guys Moving 11-Point Rating Breakdown
Our 11-point rating criteria scores every Massachusetts moving company across 11 of the most important criteria for a succesful moving experience.
Quality
Overall quality of the service provided on moving day.
Punctuality
Did the crew show up on-time with the required equipment?
Affordability
How affordable was the moving service?
Communication
Responsiveness before, during, and after the move.
Stick to Prices
Was the final price consistent with the original quote?
Speed
Efficiency without taking unnecessary time to increase costs.
Friendliness
Was the moving crew cordial and friendly on moving day?
Will Hire Again
How likely a customer is to hire the same movers again.
Professionalism
Did the moving crew behave professionally on moving day?
Conflict Handling
How well the company responds to accidents and issues.
Precision & Care
Were walls scratched? Did furniture get damaged or lost?
