With over 50 years of experience, Armstrong Relocation has been providing their services in New Jersey. They have a consistent dedication to personalized service and meticulous attention to every detail. While their base of operations is in the New Jersey area, they extend their services to the local metro, statewide, and even nationwide. Being a branch of a larger nationwide company, Armstrong Relocation is able to leverage a broad array of resources and support. Yet, they still maintain the charm of a local and family-owned operation. They offer various services including residential, commercial, and office moves, along with providing storage solutions. But what differentiates Armstrong Relocation from the rest is their unwavering commitment towards surpassing customer expectations and ensuring a smooth transition process. If you happen to be looking for other moving solutions, you might also want to check out other experienced movers serving West Springfield Town, MA.
Armstrong Relocation
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About Armstrong Relocation
Additional Cities Served: Morristown, Dover, New Milford, Phillipsburg, Hopatcong, Middlesex, New ProvidenceShow More >
Moving Services
- Local Moving Services
- Long-Distance Moving Services
- Cross-Country Moving Services
- International Moving Services
- Small Moving Services
- Piano Moving Services
- Pool Table Moving Services
- Appliance Moving Services
- Last-Minute Moving Services
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Customer Reviews of Armstrong Relocation
We analyzed and organized the customer reviews of Armstrong Relocation in West Springfield Town, MA using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for Armstrong Relocation based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:
1. Quality
Nationwide Average: 8.44/10
Recent Reviews Mention...
“Aaron, David, Tony, Nelson, Vince, and Omar were amazing”
“great experience with the moving service”
“Great service and very helpful all along the way”
“highly recommend Armstrong Relocation”
2. Punctuality
Nationwide Average: 8.07/10
Recent Reviews Mention...
“punctual (even early)”
“Packers and movers were so late”
“They were on time”
“arrived earlier than the truck and materials”
3. Affordability
Nationwide Average: 7.69/10
Recent Reviews Mention...
“The price was fair”
“cost was much less than I expected”
“cost more than expected for the service received”
“it was not a cheap move”
4. Communication
Nationwide Average: 7.53/10
Recent Reviews Mention...
“Hollie and Ray Ann were very easy to contact”
“Team will follow up during every part”
“handled super professionally and very organized”
“Office had multiple miscommunications”
5. Stick to Prices
Nationwide Average: 5.99/10
Recent Reviews Mention...
“did not mention sticking to quoted prices, giving benefit of the doubt”
“claims denied despite coverage”
“realistic quote given”
“was told it will now not arrive until the 5th of March”
6. Speed
Nationwide Average: 8.58/10
Recent Reviews Mention...
“super efficient”
“got me loaded in about an hour”
“inefficient packing prolonged the process”
“ship left Australia on the 29th of Dec 2020”
7. Friendliness
Nationwide Average: 8.91/10
Recent Reviews Mention...
“Can't recommend them enough”
“everyone was pleasant”
“really nice people”
“Movers were friendly and very helpful”
8. Will Hire Again
Nationwide Average: 8.18/10
Recent Reviews Mention...
“You will love them”
“would have a great experience again”
“would highly recommend”
“would highly recommend Armstrong”
9. Professionalism
Nationwide Average: 8.31/10
Recent Reviews Mention...
“Went way above and beyond”
“crew was professional and detail oriented”
“patient and professional”
“handled super professionally”
10. Conflict Handling
Nationwide Average: 4.07/10
Recent Reviews Mention...
“Issues not apologized for, customer service was rude”
“Jenny has been unresponsive in fixing issues.”
“no willingness to rectify the delayed delivery and issues”
“claims denied without basis, poor follow-up”
11. Precision & Care
Nationwide Average: 8.01/10
Recent Reviews Mention...
“Everything arrived safely and without issue”
“slight upholstery tear and misaligned drawer”
“Disappointed with the entire process”
“items were damaged but packers were courteous.”
Customer Insights
Interstate Move Duration: 10 days from 3 reviews
Great Crew Members
| Aaron, David, Tony, Nelson, Vince, Omar | were amazing and went way above and beyond |
| Ray Ann,Hollie,Jimmy,Aaron | pleasant, professional, detail oriented, easy to contact |
| Mike D. | went out of their way to help |
| Dakota | was very helpful and apologetic on call |
| Dan, Matt | went out of their way to make sure we were happy |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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Additional Resources
West Springfield Town Moving Services
