Big Brothers Moving and Hauling
Additional Cities Served: Florham Park, Franklin Lakes, Pompton Lakes, East Rockaway, Riverdale

Authorized
for Interstate Moves
Last Checked: 01/11/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Customer Reviews of Big Brothers Moving and Hauling
We analyzed and organized the customer reviews of Big Brothers Moving and Hauling in Passaic, NJ using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for Big Brothers Moving and Hauling based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:
1. Quality
Nationwide Average: 8.44/10
Recent Reviews Mention...
“highly recommend them for any moving service ”
“excellent job moving our home contents ”
“great service”
“great work by movers ”
2. Punctuality
Nationwide Average: 8.07/10
Recent Reviews Mention...
“they were reliable”
“they were on time ”
“showed up on time each time ”
“on time ”
3. Affordability
Nationwide Average: 7.69/10
Recent Reviews Mention...
“help us save time & money ”
“extremely competitive and inexpensive ”
“price was affordable ”
“reasonable price ”
4. Communication
Nationwide Average: 7.53/10
Recent Reviews Mention...
“very communicative ”
“easy to communicate with”
“very transparent and efficient”
“they get the job done no matter what ”
5. Speed
Nationwide Average: 8.58/10
Recent Reviews Mention...
“efficient in moving process”
“timely organized manner ”
“efficient in their work ”
“team couldn’t be more efficient”
6. Friendliness
Nationwide Average: 8.91/10
Recent Reviews Mention...
“polite and a pleasure to work with ”
“two gentlemen were professional and courteous ”
“very friendly and helpful”
“accommodating to all needs”
7. Will Hire Again
Nationwide Average: 8.18/10
Recent Reviews Mention...
“would highly recommend them and would hire again”
“definitely hire them again for my next move”
“I highly recommend Big Brothers ”
“would definitely hire them again”
8. Professionalism
Nationwide Average: 8.31/10
Recent Reviews Mention...
“professional courteous crew ”
“professional team”
“trustworthy and professional crew ”
“professionalism impressed me”
9. Precision & Care
Nationwide Average: 8.01/10
Recent Reviews Mention...
“treat belongings with care and respect ”
“great care in handling belongings”
“they treat everything like it is their own ”
“careful handling of items ”
Great Crew Members
Big Brothers | they were great and ensured my satisfaction |
Connor | Connor led efficient team |
Connor | had great suggestions to help save time & money |
Connor | Connor and his team were top notch |
Connor | pleasure working with him |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?

Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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