With nearly 25 years of experience in the moving and storage industry, PODS Moving & Storage has become a well-known name for many who seek a reliable service. The company, based in Philadelphia, offers a wide range of services including moving, storage, and a combination of both to cater to unique customer needs. The company's reach spans across 46 states and six provinces in the US and Canada and also include additional services like car shipping, moving supplies, and packing and loading assistance. Their storage containers come in 8-foot, 12-foot, and 16-foot sizes, delivered and retrieved using PODZILLA, their proprietary hydraulic system. In their pursuit of customer convenience, PODS also connects clients with local packing and loading companies as needed.
PODS Moving & Storage
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About PODS Moving & Storage
Additional Cities Served: Camden, Collingswood, Gloucester City, Pine Hill, Woodbury, Stratford, PaulsboroShow More >
Moving Services
- Residential Moving
- Local Moving
- Long-Distance Moving
- Storage Services
- Packing & Loading Assistance
- Moving Supplies
- Car Shipping
- Commercial Moving
- Moving and Storage Supplies
- Moving Help
New Jersey Moving License
Inactive
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Customer Reviews of PODS Moving & Storage
We analyzed and organized the customer reviews of PODS Moving & Storage in Trenton, NJ using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for PODS Moving & Storage based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:
1. Quality
Nationwide Average: 8.44/10
Recent Reviews Mention...
“worst storage experience of my life”
“POD was delivered and picked up on time”
“Absolutely terrible experience overall”
“great service”
2. Punctuality
Nationwide Average: 8.07/10
Recent Reviews Mention...
“POD was not dropped off as scheduled”
“drivers were all cordial and prompt”
“Driver contacted me prior to arrival”
“waited all day, did not receive service as promised”
3. Affordability
Nationwide Average: 7.69/10
Recent Reviews Mention...
“over $450 each per month and not worth it”
“Price was a little high but worth it.”
“unexpected and unclear charges”
“extremely expensive due to unexpected bill increase”
4. Communication
Nationwide Average: 7.53/10
Recent Reviews Mention...
“Customer Service reassured but did not deliver”
“took weeks for a response from PODS”
“Driver contacted me with time updates”
“had to make many phone calls, poor communication”
5. Stick to Prices
Nationwide Average: 5.99/10
Recent Reviews Mention...
“Left paying more than expected”
“hidden fees that were supposed to be included”
“did not honor a promotion I should have received”
“charged for unuseful service”
6. Speed
Nationwide Average: 8.58/10
Recent Reviews Mention...
“Had to move items a 2nd time due to delay”
“POD was picked up in a timely manner”
“did not receive POD on scheduled day”
“delays and no speed in moving process”
7. Friendliness
Nationwide Average: 8.91/10
Recent Reviews Mention...
“drivers were cordial”
“All associates were friendly”
“staff was very nice”
“drivers were polite, patient and professional”
8. Will Hire Again
Nationwide Average: 8.18/10
Recent Reviews Mention...
“would not hire again due to several issues”
“would not want to relive that experience”
“Will NEVER use again”
“very helpful staff”
9. Professionalism
Nationwide Average: 8.31/10
Recent Reviews Mention...
“Associates were professional”
“drivers were professional”
“the employees were professional”
“this is the most unprofessional moving company”
10. Conflict Handling
Nationwide Average: 4.07/10
Recent Reviews Mention...
“Felt unheard after starting an official dispute”
“very little assistance from PODS”
“did not offer to rectify the situation adequately”
“didn't rectify the issue with the promotion”
11. Precision & Care
Nationwide Average: 8.01/10
Recent Reviews Mention...
“units were damaged and belongings were thrown away”
“not a single thing was broken or missing”
“items in POD were severely damaged”
“extra moving caused damage to items”
Customer Insights
Cost: $ 1177.00 from 9 historical data points
Interstate Move Duration: 7 days from 6 reviews
Great Crew Members
| Kenny | provided excellent service and was very professional |
| Jason K | Jason K was careful and courteous |
| Jason | Jason was courteous, efficient, and friendly |
| Jason K | Jason K was friendly and efficient |
| Jason K | Jason was phenomenal and followed up with further information |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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Additional Resources
Trenton Moving Services
