PODS Moving & Storage, originally known as Portable on Demand Storage, has been providing moving and storage services for nearly 25 years. They revolutionized the storage industry with portable containers and a hydraulic system, 'PODZILLA,' for easy loading and unloading. The company has over 3,000 associates and offers services not only in locations like Morristown, NJ, across 245+ Storage Centers, but also internationally in Australia, and the UK. PODS' flexibility and control let customers decide the move's pace. They provide multiple container sizes and additional services such as car shipping, packing supplies, and connecting customers with local labor providers.
PODS Moving & Storage
based on 209+ data points 
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About PODS Moving & Storage
Additional Cities Served: Hopatcong, Oakland, Ringwood, Franklin Lakes, Somers Point, Kinnelon, Port JervisShow More >
Moving Services
- Local Moving
- Long-Distance Moving
- Storage Services
- Packing & Loading Assistance
- Moving Supplies
- Car Shipping
- Moving and Storage Supplies
- Packing and Loading Support
- Move In Services
- Find Moving Help
New Jersey Moving License
Inactive
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Customer Reviews of PODS Moving & Storage
We analyzed and organized the customer reviews of PODS Moving & Storage in Morristown, NJ using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for PODS Moving & Storage based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:
1. Quality
7.79/10
Nationwide Average: 8.44/10
Recent Reviews Mention...
“totally satisfied with the service”
“complete transaction without any obstacles”
“everything was great”
“had a very good experience”
2. Punctuality
7.04/10
Nationwide Average: 8.07/10
Recent Reviews Mention...
“they are professional, on time”
“Timely and professional people”
“they showed up on time”
“Delivered on-time, picked up on-time and re-delivery and pick up all on time”
3. Affordability
6.38/10
Nationwide Average: 7.69/10
Recent Reviews Mention...
“cost much more than quoted”
“Prices were reasonable compared with other options”
“cost was excellent”
“PODS can save you money”
4. Communication
6.06/10
Nationwide Average: 7.53/10
Recent Reviews Mention...
“easy to work with over the phone, online, and in person”
“service was mixed, but had issues with support”
“online dashboard always causes errors.”
“Helpful website and informative messages”
5. Stick to Prices
4.44/10
Nationwide Average: 5.99/10
Recent Reviews Mention...
“quoted price was not honored”
“mention of them revealing information after the fact”
“payments made as confirmed”
“they stuck to the quoted price”
6. Friendliness
8.5/10
Nationwide Average: 8.91/10
Recent Reviews Mention...
“Professional people in every interaction”
“Service was friendly ”
“drivers were both friendly”
“drivers were all great”
7. Will Hire Again
7/10
Nationwide Average: 8.18/10
Recent Reviews Mention...
“would use PODs again”
“would hire again”
“would hire again”
“do not recommend PODS and had a bad experience”
8. Professionalism
7.7/10
Nationwide Average: 8.31/10
Recent Reviews Mention...
“they are professional”
“Company was professional”
“Professional people in every interaction”
“very professional”
9. Conflict Handling
1.44/10
Nationwide Average: 4.07/10
Recent Reviews Mention...
“Uncaring response to the issue and poor problem resolution.”
“I have not heard back as far as a resolution”
“Didn't address customer issues or complaints.”
“no effort was made to remedy the situation”
10. Precision & Care
8.19/10
Nationwide Average: 8.01/10
Recent Reviews Mention...
“Pods were moved with precision and safely”
“kept my stuff in good condition”
“Took such care with a challenging driveway”
“none of my stuff broke”
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
Contact PODS Moving & Storage
8 Park Dr, Franklin, NJ, 07416
+1 877-770-7637
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Additional Resources
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