Reliable Van and Storage

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MoversChevron RightNew JerseyChevron RightSouth AmboyChevron RightReliable Van and Storage
based on 425+ data points
Circle Info

About Reliable Van and Storage

Reliable Van & Storage is a family-owned and operated moving company with over 85 years of experience, based in Elizabeth, New Jersey. The company is an original charter agent of Allied Van Lines and provides local, long-distance, and international moving services for households and businesses in North Jersey, New York City, and Connecticut. Their services include residential and commercial moving, international relocation, specialized moving, and storage solutions. All of their sales associates, drivers, and packers are trained and certified, ensuring the utmost care and safety in handling customers' belongings. The company focuses on providing excellent service and being a reliable choice for customers.

Moving Services

  • Residential Moving Service
  • Commercial Moving Service
  • International Moving Service
  • Specialized Moving Service
  • Local Moving Service
  • Long-Distance Moving Service
  • Trade Show Moving Service
  • Electronics Moving Service
  • Office Moving Service
  • Storage Services
USDOT Interstate License
Circle Info

Authorized

for Interstate Moves

Last Checked: 01/10/25

USDOT

151755

ENTITY TYPE

Carrier/Broker

*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx

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Customer Reviews of Reliable Van and Storage

We analyzed and organized the customer reviews of Reliable Van and Storage in South Amboy, NJ using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for Reliable Van and Storage based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:

1. Quality

5.93/10

Nationwide Average: 8.44/10

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Recent Reviews Mention...

unprofessional and less than committed to our move

While they tried to be helpful, many issues occurred

packing and loading was insanely thorough, fast, and professional

just completed a very long distance move and it was nearly flawless

2. Punctuality

6.54/10

Nationwide Average: 8.07/10

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Recent Reviews Mention...

they were late

Everyone showed up on time

person I spoke to went silent

showed up on time

3. Affordability

5.09/10

Nationwide Average: 7.69/10

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Recent Reviews Mention...

charged far too much

The price was fair

final price was still competitive

another company was $1.5K under but still glad we went with Reliable

4. Communication

5.82/10

Nationwide Average: 7.53/10

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Recent Reviews Mention...

no compensation for lost mirror

office staff was helpful

lack the basic professionalism in communication

would not respond to calls or emails

5. Stick to Prices

5.32/10

Nationwide Average: 5.99/10

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Recent Reviews Mention...

Our estimate was spot on

incompetent billing practices

had to pay extra but it was reasonable

Jon gave an accurate estimate over the phone

6. Speed

6.47/10

Nationwide Average: 8.58/10

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Recent Reviews Mention...

stayed until the job was done despite long hours

the team was speedy and careful with packing

under 6 hours for loading and unloading

delivery was significantly delayed

7. Friendliness

7.51/10

Nationwide Average: 8.91/10

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Recent Reviews Mention...

Loaders were rude and very shady

everyone was helpful

Brent was friendly

team was great to work with

8. Will Hire Again

5.49/10

Nationwide Average: 8.18/10

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Recent Reviews Mention...

would not want this nightmare again

would not hire them again due to the negative experience

would not hire again due to issues

it was an excellent move

9. Professionalism

5.85/10

Nationwide Average: 8.31/10

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Recent Reviews Mention...

completely unprofessional

The loaders were unprofessional

crew was fast and professional

denied causing damage and lost items

10. Conflict Handling

2.33/10

Nationwide Average: 4.07/10

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Recent Reviews Mention...

unwillingness to put effort into completing our move

Insurance process was a hassle and not satisfactory

no action on claim or compensation for lost mirror

unwilling to repair or replace damaged items

11. Precision & Care

5.19/10

Nationwide Average: 8.01/10

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Recent Reviews Mention...

there was damage and incompleteness

Loaders damaged the house

hole in the wall and lost a beautiful mirror

did their best to protect our belongings and very little damage

Customer Insights icon

Customer Insights

Local Move Duration: 8.5 hours from 4 reviews

Interstate Move Duration: 13 days from 6 reviews

Great Crew Members icon

Great Crew Members

HectorHector was our point person and driver, doing a great job
Bill, JessicaSpecial thanks to Bill and Jessica
BrentBrent handled our items expertly and was friendly
Jon, Jessica, DanJon and Jessica excellent with coordination, Dan excellent with updates
Tierra, SpencerTierra and Spencer provided excellent service and were punctual
How we review icon

How do we review a moving company?

Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

  • 1. Quality

    Overall quality of the service provided on moving day.

  • 2. Punctuality

    Did the crew show up on-time with the required equipment?

  • 3. Affordability

    1 = extremely expensive, 10 = extremely affordable

  • 4. Communication

    Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?

  • 5. Stick to Prices

    Was a lowball quote provided to earn business only to see the final moving day price increase substantially?

  • 6. Speed

    Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!

  • 7. Friendliness

    Was the moving crew cordial and friendly to be around on moving day?

  • 8. Will Hire Again

    How likely a customer is to hire the same movers again for their next move.

  • 9. Professionalism

    Did the moving crew behave in a professional manner on moving day?

  • 10. Conflict Handling

    Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.

  • 11. Precision & Care

    Were walls scratched? Did furniture get scuffed, broken, or lost?

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Dependable Rankings You Can Count On!

Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:

  • No Paid Placements: Every company earns its spot through merit, not payment.
  • Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.

Contact Reliable Van and Storage

Location
550 Division St, Elizabeth, NJ, 7201
Phone
(800) 242-6102
Link
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