Cross Country Movers Group

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MoversChevron RightPennsylvaniaChevron RightPhiladelphiaChevron RightCross Country Movers Group
based on 191+ data points
Circle Info

About Cross Country Movers Group

Cross Country Movers Group is a moving company with over a decade of history serving customers across the nation. The company is based in Culver City, California. It offers a broad range of customizable moving services tailored to the client's needs, such as full relocation services, packing, auto transport, storage, and corporate relocation services. The full service covers everything from packing, loading, transporting, unpacking, reassembling, to thirty days of free storage service. For safety, they can transport cars in an enclosed auto carrier. They also promise affordable moving prices and excellent customer service. As one of the experienced movers serving Camden, NJ, the company's focus on complete customer satisfaction differentiates it from other moving companies.

Additional Cities Served: Camden, Chester, Hammonton, Collingswood, Darby

Moving Services

  • Cheap moving services
  • Local moving services
  • Long-distance moving services
  • Cross-country moving services
  • International moving services
  • Small moving services
  • Piano moving services
  • Pool table moving services
  • Appliance moving services
  • Last-minute moving services
USDOT Interstate License
Circle Info

Authorized

for Interstate Moves

Last Checked: 01/10/25

USDOT

2780116

ENTITY TYPE

Carrier

*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx

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Customer Reviews of Cross Country Movers Group

We analyzed and organized the customer reviews of Cross Country Movers Group in Philadelphia, PA using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for Cross Country Movers Group based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:

1. Quality

5.26/10

Nationwide Average: 8.44/10

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Recent Reviews Mention...

Absolutely love the service

they took care of everything

moving experience was seamless

Guys did great

2. Punctuality

3.44/10

Nationwide Average: 8.07/10

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Recent Reviews Mention...

Arrived right on time

showed up after their final window expired

did not show up as promised

do not meet contracted delivery dates

3. Affordability

2.64/10

Nationwide Average: 7.69/10

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Recent Reviews Mention...

upped the price by 3x at pickup confirmation

incredibly expensive for the service provided

final bill was nearly $11,000, much higher than estimated

cost 50% more than the quoted price

4. Communication

2.87/10

Nationwide Average: 7.53/10

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Recent Reviews Mention...

contacted me, the seller, multiple times unnecessarily

no clarity, contradictory information

feign professionalism but not genuinely helpful

stressful calls and lack of information

5. Stick to Prices

1.41/10

Nationwide Average: 5.99/10

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Recent Reviews Mention...

quoted one price, then increased it significantly

quote significantly lower than actual cost

final bill significantly higher than original estimate

just drop off your furniture and nothing else

6. Speed

4.67/10

Nationwide Average: 8.58/10

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Recent Reviews Mention...

very efficient

movers refused to work in the rain, delaying the move

it never happened until 3 weeks later

tried to get several stops before delivery

7. Friendliness

6.35/10

Nationwide Average: 8.91/10

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Recent Reviews Mention...

they are friendly

teams were energetic and friendly

Were very friendly

argument needed to convince mover to work

8. Will Hire Again

4.9/10

Nationwide Average: 8.18/10

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Recent Reviews Mention...

would hire again

would hire again

would hire the team again because of seamless experience

Great family company

9. Professionalism

4.49/10

Nationwide Average: 8.31/10

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Recent Reviews Mention...

very professional in conduct

handled the situation unprofessionally

company's actions are unprofessional

crew was unprofessional and pushy

10. Conflict Handling

2/10

Nationwide Average: 4.07/10

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Recent Reviews Mention...

they conducted themselves professionally despite aggression

will not resolve or coordinate delivery

exploring options to take legal action, no attempt to rectify

nobody willing to resolve issues

11. Precision & Care

5.18/10

Nationwide Average: 8.01/10

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Recent Reviews Mention...

careful with packing and furniture placement

Took great care of our belongings

damaged items due to poor packing

damaged furniture

Customer Insights icon

Customer Insights

Interstate Move Duration: 20 days from 8 reviews

How we review icon

How do we review a moving company?

Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

  • 1. Quality

    Overall quality of the service provided on moving day.

  • 2. Punctuality

    Did the crew show up on-time with the required equipment?

  • 3. Affordability

    1 = extremely expensive, 10 = extremely affordable

  • 4. Communication

    Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?

  • 5. Stick to Prices

    Was a lowball quote provided to earn business only to see the final moving day price increase substantially?

  • 6. Speed

    Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!

  • 7. Friendliness

    Was the moving crew cordial and friendly to be around on moving day?

  • 8. Will Hire Again

    How likely a customer is to hire the same movers again for their next move.

  • 9. Professionalism

    Did the moving crew behave in a professional manner on moving day?

  • 10. Conflict Handling

    Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.

  • 11. Precision & Care

    Were walls scratched? Did furniture get scuffed, broken, or lost?

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Dependable Rankings You Can Count On!

Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:

  • No Paid Placements: Every company earns its spot through merit, not payment.
  • Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.

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