Liberty Transportation & Storage

Get a quote now.

Liberty Transportation & Storage logo
MoversChevron RightNew JerseyChevron RightPassaicChevron RightLiberty Transportation & Storage
based on 216+ data points
Circle Info

About Liberty Transportation & Storage

Liberty Transportation & Storage has been a family-owned and operated moving company since 1920. Based in Berkeley Heights, New Jersey, the company serves local areas including Basking Ridge, Bernardsville, Chatham, Madison, Morristown, and also extends its services in Plainfield, NJ. As part of The Liberty Group Company, they offer moving services, building maintenance, and paper shredding. They pride themselves on their attention to detail, providing professional moving experiences for both residential and commercial customers. With membership in the UniGroup family of companies, they can also offer services in over 100 countries, ensuring consistent service worldwide. Their service offerings include free in-person and virtual estimates.

Moving Services

  • Local moving
  • Long-distance moving
  • Cross-country moving
  • International moving
  • Small item moving
  • Piano moving
  • Pool table moving
  • Appliance moving
  • Last-minute moving
  • Furniture moving
USDOT Interstate License
Circle Info

Authorized

for Interstate Moves

Last Checked: 01/10/25

USDOT

42415

ENTITY TYPE

Carrier/Shipper

*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx

Have feedback for Liberty Transportation & Storage?

Customer Reviews of Liberty Transportation & Storage

We analyzed and organized the customer reviews of Liberty Transportation & Storage in Passaic, NJ using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for Liberty Transportation & Storage based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:

1. Quality

7.34/10

Nationwide Average: 8.44/10

Reviews Mention icon

Recent Reviews Mention...

great place to have move your furniture

Liberty did an amazing job moving us

worst customer service I’ve ever encountered.

Moving cross country and possessions were missing.

2. Punctuality

8.02/10

Nationwide Average: 8.07/10

Reviews Mention icon

Recent Reviews Mention...

they arrived early

crew showed up on time

five minutes early

They were 3 hours late

3. Affordability

6.39/10

Nationwide Average: 7.69/10

Reviews Mention icon

Recent Reviews Mention...

Pricing was reasonable

pricing was fair

Cost doubled due to another truck being called out.

final bill was significantly over estimate

4. Communication

5.43/10

Nationwide Average: 7.53/10

Reviews Mention icon

Recent Reviews Mention...

poor responsiveness from the mover.

staff is either non responsive or not helpful.

super professional people

was not kept informed nor communicated well

5. Stick to Prices

5.75/10

Nationwide Average: 5.99/10

Reviews Mention icon

Recent Reviews Mention...

charged over 50% more than the original estimate

very satisfied with their locked-in quote

did not charge us for the extra hour

no after the fact surprises

6. Speed

7.25/10

Nationwide Average: 8.58/10

Reviews Mention icon

Recent Reviews Mention...

moved things within 2 days under tight timeline

were fast

The men were friendly but very slow

In a rush, but service was still inadequate

7. Friendliness

7.7/10

Nationwide Average: 8.91/10

Reviews Mention icon

Recent Reviews Mention...

It was a pleasure dealing with Rafael and his crew

they were so nice

worst customer service I’ve ever encountered.

all had a can-do attitude

8. Will Hire Again

6.95/10

Nationwide Average: 8.18/10

Reviews Mention icon

Recent Reviews Mention...

would hire again

would not hire again due to missing possessions and delays.

biggest mistake.

HIGHLY RECOMMEND

9. Professionalism

7.44/10

Nationwide Average: 8.31/10

Reviews Mention icon

Recent Reviews Mention...

Rafael and his crew were professional

Professional

staff is either non responsive or not helpful.

super professional people

10. Conflict Handling

1.43/10

Nationwide Average: 4.07/10

Reviews Mention icon

Recent Reviews Mention...

no urgency to rectify missing possessions.

only offered a very minor credit.

Customer service was absolutely no help after the fact

they did not attempt to resolve the issues post-move

11. Precision & Care

6.58/10

Nationwide Average: 8.01/10

Reviews Mention icon

Recent Reviews Mention...

items were not placed on original truck.

they treated our belongings with great respect

Stole things which shows no care for items

They broke things and are missing cartons

Great Crew Members icon

Great Crew Members

RafaelRafael and his crew were complimented for their professionalism
RolandRoland was the best!
Justin, Kamefficient and very respectful of our items
Ed,Scottexplained in full detail, went the extra mile
Juan, BarbaraJuan led the team well, Barbara was extremely helpful
How we review icon

How do we review a moving company?

Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

  • 1. Quality

    Overall quality of the service provided on moving day.

  • 2. Punctuality

    Did the crew show up on-time with the required equipment?

  • 3. Affordability

    1 = extremely expensive, 10 = extremely affordable

  • 4. Communication

    Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?

  • 5. Stick to Prices

    Was a lowball quote provided to earn business only to see the final moving day price increase substantially?

  • 6. Speed

    Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!

  • 7. Friendliness

    Was the moving crew cordial and friendly to be around on moving day?

  • 8. Will Hire Again

    How likely a customer is to hire the same movers again for their next move.

  • 9. Professionalism

    Did the moving crew behave in a professional manner on moving day?

  • 10. Conflict Handling

    Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.

  • 11. Precision & Care

    Were walls scratched? Did furniture get scuffed, broken, or lost?

Rankings You Can Trust background image
Trust Rankings icon

Dependable Rankings You Can Count On!

Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:

  • No Paid Placements: Every company earns its spot through merit, not payment.
  • Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.

Contact Liberty Transportation & Storage

Location
50 Industrial Rd, Berkeley Heights, NJ, 07922
Phone
+1 908-964-8390
Link
CTA background image

Ready to start your move?

Claim Listing icon

Is this your moving company?

Claim your company listing to get connected with customers, enhanced placement, and more!

Claim My Free Listing Now
Best Passaic, NJ Movers Featured Image