Liberty Transportation & Storage has been a family-owned and operated moving company since 1920. Based in Berkeley Heights, New Jersey, the company serves local areas including Basking Ridge, Bernardsville, Chatham, Madison, Morristown, and also extends its services in Plainfield, NJ. As part of The Liberty Group Company, they offer moving services, building maintenance, and paper shredding. They pride themselves on their attention to detail, providing professional moving experiences for both residential and commercial customers. With membership in the UniGroup family of companies, they can also offer services in over 100 countries, ensuring consistent service worldwide. Their service offerings include free in-person and virtual estimates.
Liberty Transportation & Storage

About Liberty Transportation & Storage
Additional Cities Served: Plainfield, Princeton, Rahway, Westfield, Summit, Roselle, MorristownShow More >
Moving Services
- Local moving
- Long-distance moving
- Cross-country moving
- International moving
- Small item moving
- Piano moving
- Pool table moving
- Appliance moving
- Last-minute moving
- Furniture moving
Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Customer Reviews of Liberty Transportation & Storage
We analyzed and organized the customer reviews of Liberty Transportation & Storage in Passaic, NJ using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for Liberty Transportation & Storage based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:
1. Quality
Nationwide Average: 8.44/10
Recent Reviews Mention...
“great place to have move your furniture”
“Liberty did an amazing job moving us”
“worst customer service I’ve ever encountered.”
“Moving cross country and possessions were missing. ”
2. Punctuality
Nationwide Average: 8.07/10
Recent Reviews Mention...
“they arrived early”
“crew showed up on time”
“five minutes early”
“They were 3 hours late”
3. Affordability
Nationwide Average: 7.69/10
Recent Reviews Mention...
“Pricing was reasonable”
“pricing was fair”
“Cost doubled due to another truck being called out.”
“final bill was significantly over estimate”
4. Communication
Nationwide Average: 7.53/10
Recent Reviews Mention...
“poor responsiveness from the mover. ”
“staff is either non responsive or not helpful.”
“super professional people”
“was not kept informed nor communicated well”
5. Stick to Prices
Nationwide Average: 5.99/10
Recent Reviews Mention...
“charged over 50% more than the original estimate”
“very satisfied with their locked-in quote”
“did not charge us for the extra hour”
“no after the fact surprises”
6. Speed
Nationwide Average: 8.58/10
Recent Reviews Mention...
“moved things within 2 days under tight timeline”
“were fast”
“The men were friendly but very slow”
“In a rush, but service was still inadequate”
7. Friendliness
Nationwide Average: 8.91/10
Recent Reviews Mention...
“It was a pleasure dealing with Rafael and his crew”
“they were so nice”
“worst customer service I’ve ever encountered.”
“all had a can-do attitude”
8. Will Hire Again
Nationwide Average: 8.18/10
Recent Reviews Mention...
“would hire again”
“would not hire again due to missing possessions and delays. ”
“biggest mistake.”
“HIGHLY RECOMMEND”
9. Professionalism
Nationwide Average: 8.31/10
Recent Reviews Mention...
“Rafael and his crew were professional”
“Professional”
“staff is either non responsive or not helpful.”
“super professional people”
10. Conflict Handling
Nationwide Average: 4.07/10
Recent Reviews Mention...
“no urgency to rectify missing possessions. ”
“only offered a very minor credit.”
“Customer service was absolutely no help after the fact”
“they did not attempt to resolve the issues post-move”
11. Precision & Care
Nationwide Average: 8.01/10
Recent Reviews Mention...
“items were not placed on original truck.”
“they treated our belongings with great respect”
“Stole things which shows no care for items”
“They broke things and are missing cartons”
Great Crew Members
Rafael | Rafael and his crew were complimented for their professionalism |
Roland | Roland was the best! |
Justin, Kam | efficient and very respectful of our items |
Ed,Scott | explained in full detail, went the extra mile |
Juan, Barbara | Juan led the team well, Barbara was extremely helpful |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?

Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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Additional Resources
Passaic Moving Services