Mason Moving and Storage Review
Looking to hire Mason Moving and Storage? See our detailed 11-point review based on our independent analysis of Mason Moving and Storage, 44 other Concord moving companies, and 76 moving companies in New Hampshire.
Mason Moving and Storage has an overall score of 8.26 out of 10. Based on our extensive analysis, this is a Very Good score and places it in the top 59.21% of all movers in New Hampshire and the top 67.25% of moving companies nationwide. They score better than 44 movers in New Hampshire.
Key Takeaways:
- Overall rating: 8.26 out of 10
- Highest 11-point rating category: Friendliness
- Our rankings and results are unbiased & backed by data… NOT paid promotions
About
Customers always come first for Mason Moving and Storage. It provides a stress-free moving experience to its clients, who have the option to avail themselves of exclusive and expedited services. These movers will work with you to figure out the best plan of action and ensure your move goes smoothly, no matter how tight the timeline is. Mason Moving has been around since 1936, establishing itself as a reliable service provider among other movers in Claremont, NH. It operates out of Lebanon, NH, but also caters to the surrounding areas with all types of moves ranging from residential to commercial relocations. Specialized services, such as antiques handling, fine art moving, and motorcycle shipping, are also available. More so, it has secure facilities offering long-term and short-term storage options, crating, palletizing services, and climate-controlled units for those extra-sensitive items. Mason Moving and Storage is fully insured for your protection, ensuring a worry-free moving experience. Reach out for a free estimate to get the ball rolling on your next move.
Our Research
11 Point Rating
| Metric | Score Out of 10 | vs Nationwide Comparison between Mason Moving and Storage & the average of all
moving companies nationwide | Positive Reviews The total number of reviews that rated the metric positively (a score of 7-10) | Negative Reviews The total number of reviews that rated the metric negatively (a score of 1-6) | Positive Score | |
|---|---|---|---|---|---|---|
| Quality | 8.84 | ↑ 6.4% | 21 | 1 | 95.5% | |
| Punctuality | 8.73 | ↑ 9.4% | 7 | 0 | 100.0% | |
| Affordability | 7.48 | ↓ -1.3% | 8 | 2 | 80.0% | |
| Communication | 8.44 | ↑ 13.6% | 7 | 0 | 100.0% | |
| Stick to Prices | 7.47 | ↑ 25.3% | 2 | 0 | 100.0% | |
| Speed | 7.99 | ↓ -5.4% | 5 | 1 | 83.3% | |
| Friendliness | 9.33 | ↑ 6.8% | 17 | 0 | 100.0% | |
| Will Hire Again | 8.31 | ↑ 3.3% | 21 | 3 | 87.5% | |
| Professionalism | 9.08 | ↑ 11.0% | 14 | 0 | 100.0% | |
| Conflict Handling | 6.70 | ↑ 64.8% | 3 | 0 | 100.0% | |
| Precision & Care | 8.48 | ↑ 7.0% | 12 | 1 | 92.3% |
Recent Mason Moving and Storage Reviews
Quality - 8.84/10
Overall quality of the service provided on moving day.
Overall Review Distribution
Punctuality - 8.73/10
Did the crew show up on-time with the required equipment?
Overall Review Distribution
Affordability - 7.48/10
How affordable was the moving service?
Overall Review Distribution
Communication - 8.44/10
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
Overall Review Distribution
Stick to Prices - 7.47/10
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
Overall Review Distribution
Speed - 7.99/10
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
Overall Review Distribution
Friendliness - 9.33/10
Was the moving crew cordial and friendly to be around on moving day?
Overall Review Distribution
Will Hire Again - 8.31/10
How likely a customer is to hire the same movers again for their next move.
Overall Review Distribution
Professionalism - 9.08/10
Did the moving crew behave in a professional manner on moving day?
Overall Review Distribution
Conflict Handling - 6.70/10
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
Overall Review Distribution
Precision & Care - 8.48/10
Were walls scratched? Did furniture get scuffed, broken, or lost?
Overall Review Distribution
Additional Details
Moving Services Offered by Mason Moving and Storage
- Affordable storage facilities
- Secure file storage solutions
- Stress-free moving services
- Climate-controlled storage
- Business and file storage
- Construction storage
- Cheap moving services
- Local moving services
- Long-distance moving services
- Cross-country moving services
Licenses
State & federal license information
USDOT Interstate License
Status: Authorized for Interstate Moves (last checked 1/10/25)- USDOT: 3454568
- MC: 1125675
- ENTITY TYPE: Carrier
3
Registered Trucks, Tractors, or Vans
6
Registered Drivers
8/15/24
Most Recent USDOT Update
28,410
Annual Interstate Miles (2021)
Detailed Customer Insights
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Awards
Contact Mason Moving and Storage
- 38 Spencer St, Lebanon, NH, 03766
- +1 603-727-9213
- https://www.masonstoragenh.com/
Follow Mason Moving and Storage:
How we ranked the top New Hampshire movers
Why you should trust us
We take reviews seriously to protect people just like you! Our team has been crunching data on moving companies since 2010. Our math-based ranking system uses data, manual review, and statistical analysis to help you hire the best movers in New Hampshire.
Rating Methodology
Here's the methodology we used to come up with the best movers in New Hampshire:
Our original review-based ranking algorithm
We started with a total of 76 companies that offer moving services in the New Hampshire area.
From these 76 companies, we analyzed a total of 8,021 reviews dating all the way back to May 2007.
We also reviewed a total of 11 state and federal moving licenses from these 76 companies and 250 different 3rd party review and social profiles.
Each of the ~8,000 reviews was scored according to our detailed 11-point rating criteria
This gave us a total of 21,990 data points to compute individual company scores.
Reviews are time-weighted so that more recent reviews carry more weight. This helps you understand how a mover is doing today... not 5 years ago. We have 2,944 Concord moving company data points from the past 2 years that carry more weight.
Bayesian averages calculated to fairly account for the differences between companies that are newer.
The Great Guys Moving 11-Point Rating Breakdown
Our 11-point rating criteria scores every New Hampshire moving company across 11 of the most important criteria for a succesful moving experience.
Quality
Overall quality of the service provided on moving day.
Punctuality
Did the crew show up on-time with the required equipment?
Affordability
How affordable was the moving service?
Communication
Responsiveness before, during, and after the move.
Stick to Prices
Was the final price consistent with the original quote?
Speed
Efficiency without taking unnecessary time to increase costs.
Friendliness
Was the moving crew cordial and friendly on moving day?
Will Hire Again
How likely a customer is to hire the same movers again.
Professionalism
Did the moving crew behave professionally on moving day?
Conflict Handling
How well the company responds to accidents and issues.
Precision & Care
Were walls scratched? Did furniture get damaged or lost?
