Your Family Move is a reliable and experienced moving company located in Wells, Maine. Comprised of skilled movers with decades of experience, they offer various services including local and long-distance moves, moves to storage, state-to-state and in-state moves, senior living moves, and pre/post-moving cleaning services. The company ensures careful packing and transportation of belongings, treating each item like their own prized possessions. Additionally, for those looking for movers in Dover, NH, Your Family Move proudly provides military, veteran, and senior discounts and is lauded for its affordable rates, strong work ethic, and professionalism.
Your Family Move
Moving Services
- Local Move/Move to Storage
- Long Distance Move
- State to State Move
- In State Move
- Senior Living Move
- Pre/Post Moving Cleaning Services
USDOT Interstate License
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Not Authorized
for Interstate Moves
Last Checked: 10/18/24*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Customer Reviews of Your Family Move
We analyzed and organized the customer reviews of Your Family Move in Portland, ME using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for Your Family Move based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:
1. Quality
8.62/10
Nationwide Average: 8.44/10
Recent Reviews Mention...
“made the move easy and fast”
“unpleasant experience with broken and stolen items”
“great experience with the moving service”
“great work by movers”
2. Punctuality
8.07/10
Nationwide Average: 8.07/10
Recent Reviews Mention...
“Exactly on time”
“prompt on arriving”
“Danny and Les were on time”
“showed up at the wrong house and did not notify arrival time”
3. Affordability
7.8/10
Nationwide Average: 7.69/10
Recent Reviews Mention...
“Reasonable rates”
“great value”
“at a fair price”
“charged much higher than expected, significant extra costs”
4. Communication
6.03/10
Nationwide Average: 7.53/10
Recent Reviews Mention...
“rude reply to my concerns”
“great communication from the first call to the end”
“Best customer service”
“do not return calls”
5. Stick to Prices
2.67/10
Nationwide Average: 5.99/10
Recent Reviews Mention...
“bill you for much more than agreed”
“Charged me double the price for the same move”
“lied about services”
“pricing was very, very fair”
6. Speed
8.99/10
Nationwide Average: 8.58/10
Recent Reviews Mention...
“made the move easy and fast”
“efficient in completing the move”
“quick and efficient”
“get the job done quickly and efficiently”
7. Friendliness
9.27/10
Nationwide Average: 8.91/10
Recent Reviews Mention...
“the team was friendly”
“kinda and professional crew”
“they are friendly and have a good sense of humor”
“guys are friendly”
8. Will Hire Again
8.29/10
Nationwide Average: 8.18/10
Recent Reviews Mention...
“very pleased with their service”
“recommend this company and would hire again”
“would not hire again after this experience”
“will always call them for anything”
9. Professionalism
8.18/10
Nationwide Average: 8.31/10
Recent Reviews Mention...
“team was professional”
“professionals who conducted themselves well”
“movers drinking on the job and lacking professionalism”
“professional and made the move effortlessly”
10. Conflict Handling
1.51/10
Nationwide Average: 4.07/10
Recent Reviews Mention...
“did not show willingness to right the wrongs”
“make promises they don't keep”
“no attempt mentioned to rectify issues”
“refused to pro-rate the cost appropriately”
11. Precision & Care
8.05/10
Nationwide Average: 8.01/10
Recent Reviews Mention...
“stuff was stolen and other things broken”
“handled items with care”
“treat items with respect”
“utmost precautions to ensure no damage”
Great Crew Members
| Sarah, Dennis | amazing and professional service by these crew members |
| Les, Jeff, Joey | excellent job in packing, moving, unpacking and assembly |
| Dan | Dan deserves praise for his professionalism and care |
| Les | especially Les |
| Danny, Les | provided excellent service and handling |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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