If you've been looking for a cheaper alternative to many of the full-service moving companies in Reno, U-Pack could be right for you. U-Pack allows its customers to save money on their move by providing trailer and storage container rentals. This company is also suitable for those who prefer to handle their belongings themselves. As one of the movers in Reno, NV, they provide the flexibility with up to three days to load your container (or more for an additional fee), it's easy to complete your move on your own time. If you're not quite ready to move everything to your new residence, U-Pack also offers short- and long-term storage options.
U-Pack
Moving Services
- Long Distance Moving
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Customer Reviews of U-Pack
We analyzed and organized the customer reviews of U-Pack in Reno, NV using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for U-Pack based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:
1. Quality
8.05/10
Nationwide Average: 8.44/10
Recent Reviews Mention...
“great experience with the moving service”
“highly recommend their service for moving”
“Great experience from the start”
“They are exceptional”
2. Punctuality
7.32/10
Nationwide Average: 8.07/10
Recent Reviews Mention...
“to the timely notifications the move was flawless”
“the Cubes came on time”
“truck sat 100 miles away for 4 days without notification”
“trailer was dropped off when they said it would be”
3. Affordability
7.71/10
Nationwide Average: 7.69/10
Recent Reviews Mention...
“Not necessarily the cheapest but cost effective”
“saved over $2200 versus truck rental”
“incredibly expensive and not worth the cost”
“Good price for whole truck, not for partial use.”
4. Communication
7.99/10
Nationwide Average: 7.53/10
Recent Reviews Mention...
“customer service was very pleasant”
“very responsive and provided quick feedback”
“The team was very responsive”
“Every person was polite, friendly, and knowledgeable”
5. Stick to Prices
8.66/10
Nationwide Average: 5.99/10
Recent Reviews Mention...
“Every step was as explained and expected”
“only paid for the space used in the trailer”
“I was charged exactly what was said”
“refunded for unused trailer space and changed service”
6. Speed
6.55/10
Nationwide Average: 8.58/10
Recent Reviews Mention...
“took 5 hours to do a two hour job”
“destination delivery was faster than expected”
“They were fast”
“pickup was fast but no updates on the delivery process”
7. Friendliness
8.99/10
Nationwide Average: 8.91/10
Recent Reviews Mention...
“drivers were friendly”
“Everyone was polite and friendly”
“everyone was helpful and patient”
“awesome, awesome staff”
8. Will Hire Again
8.04/10
Nationwide Average: 8.18/10
Recent Reviews Mention...
“would hire again for a wonderful experience”
“highly recommend their service and would hire again”
“would recommend them to any one”
“This is the fourth time I have used ABF”
9. Professionalism
7.31/10
Nationwide Average: 8.31/10
Recent Reviews Mention...
“Polite, friendly, and knowledgeable staff”
“everyone was professional”
“did not use blankets, poor stacking skills”
“customer service is top notch”
10. Conflict Handling
2.97/10
Nationwide Average: 4.07/10
Recent Reviews Mention...
“unable to hold movers responsible for damages”
“company did not address the damages”
“no effort made to right the issue of delivery refusal”
“Took no responsibility and issued no effort to rectify”
11. Precision & Care
6.65/10
Nationwide Average: 8.01/10
Recent Reviews Mention...
“boxes crushed, items broken, no care in handling items”
“everything made it in good shape”
“furniture and boxes were badly damaged”
“all things were delivered intact”
Customer Insights
Cost: $ 3633.00 from 4 historical data points
Interstate Move Duration: 10 days from 4 reviews
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
Contact U-Pack
12155 Truckee Canyon Ct, Sparks, NV, 89434
(844) 611-4582
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