This long-standing moving company was founded in 1941 to provide Reno, NV, with high-quality residential and commercial relocation services. An agent of Bekins Van Lines since 1955, O'Brien's Moving and Storage has decades of experience performing all types of moves, including industrial moves. This company's wide range of services includes long- and short-term storage, full-service packing, shipping, automobile transport, and specialty moves. Whether you're moving a grand piano, a warehouse, an office, or your home, O'Brien's Moving and Storage has a long history in Nevada of professionalism, expertise, and service.
O'Brien's Moving & Storage
Moving Services
- Household Moves
- Employee Relocation
- Military & Government
- Commercial & Specialized
- GSA Transportation Service Provider
- General Services Administration (GSA) Centralized Household Goods Traffic Management Program (CHAMP)
- Interstate Moves
- Professional Move Management
- Office Moving Services
- International Moves
Authorized
for Interstate Moves
Last Checked: 01/09/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Customer Reviews of O'Brien's Moving & Storage
We analyzed and organized the customer reviews of O'Brien's Moving & Storage in Reno, NV using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for O'Brien's Moving & Storage based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:
1. Quality
Nationwide Average: 8.44/10
Recent Reviews Mention...
“Luke and the team provided an outstanding service”
“used several companies and O'brien's is one of the top”
“great job by movers”
“Extremely satisfied with the service”
2. Punctuality
Nationwide Average: 8.07/10
Recent Reviews Mention...
“Wyatt and Caesar were on time”
“arrived on time”
“great timely service”
“arrived for delivery before 9am and left at 3:30pm”
3. Affordability
Nationwide Average: 7.69/10
Recent Reviews Mention...
“rates are very reasonable”
“Gave me the best price in town”
“the price was way better than others”
“money well spent”
4. Communication
Nationwide Average: 7.53/10
Recent Reviews Mention...
“Janet and Christa communicated well and had patience”
“were very responsive”
“ladies in the office were very helpful and thorough”
“Janet always answered my calls immediately”
5. Stick to Prices
Nationwide Average: 5.99/10
Recent Reviews Mention...
“quote process was very simple and reasonable”
“giving movers wrong size of storage unit”
“they kept our things and said it was lost”
“actual price came in under the quoted amount”
6. Speed
Nationwide Average: 8.58/10
Recent Reviews Mention...
“Packing and unloading was done in record time”
“They were quick and efficient”
“didn't leave until 3:30pm”
“packing team was efficient”
7. Friendliness
Nationwide Average: 8.91/10
Recent Reviews Mention...
“Great sense of humor and patience by the service team”
“everyone was extremely friendly”
“secretaries and warehouse man are great”
“polite husband and wife team”
8. Will Hire Again
Nationwide Average: 8.18/10
Recent Reviews Mention...
“Expressed confidence and satisfaction with the service”
“will definitely use them again”
“service was worth every penny”
“Will recommend O'Briens to anyone”
9. Professionalism
Nationwide Average: 8.31/10
Recent Reviews Mention...
“Professional job by Wyatt and Caesar”
“professional service from everyone”
“company cares about employees”
“experienced and polite team”
10. Conflict Handling
Nationwide Average: 4.07/10
Recent Reviews Mention...
“owner never reached out to rectify issues”
“they stole our things”
“refunded money for the smoke breaks”
“settlement for damage is a joke”
11. Precision & Care
Nationwide Average: 8.01/10
Recent Reviews Mention...
“protected my items well”
“Took care to make sure none of my items were damaged”
“furniture was unpacked with care”
“things had protective coverings”
Customer Insights
Local Move Duration: 5 hours from 4 reviews
Great Crew Members
Luke, Janet, Christa, Wyatt, Caesar | Provided exceptional service, patience, and professionalism |
Kevin, Greg | extremely friendly and professional, did an outstanding job |
Christa, Luke, Robert | Christa was very helpful, Luke was efficient, Robert ensured a smooth move |
Kasey | fiancee loves his job and seems to be doing well |
Luke O'Brien, Janet Lowry | coordinated and managed every aspect of our move perfectly |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?

Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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