O'Brien's Moving & Storage

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MoversChevron RightNevadaChevron RightRenoChevron RightO'Brien's Moving & Storage
based on 265+ data points
Circle Info

About O'Brien's Moving & Storage

This long-standing moving company was founded in 1941 to provide Reno, NV, with high-quality residential and commercial relocation services. An agent of Bekins Van Lines since 1955, O'Brien's Moving and Storage has decades of experience performing all types of moves, including industrial moves. This company's wide range of services includes long- and short-term storage, full-service packing, shipping, automobile transport, and specialty moves. Whether you're moving a grand piano, a warehouse, an office, or your home, O'Brien's Moving and Storage has a long history in Nevada of professionalism, expertise, and service.

Additional Cities Served: Sparks, Carson City, Fernley, Elko

Moving Services

  • Household Moves
  • Employee Relocation
  • Military & Government
  • Commercial & Specialized
  • GSA Transportation Service Provider
  • General Services Administration (GSA) Centralized Household Goods Traffic Management Program (CHAMP)
  • Interstate Moves
  • Professional Move Management
  • Office Moving Services
  • International Moves
USDOT Interstate License
Circle Info

Authorized

for Interstate Moves

Last Checked: 01/09/25

USDOT

30611

ENTITY TYPE

Carrier

*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx

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Customer Reviews of O'Brien's Moving & Storage

We analyzed and organized the customer reviews of O'Brien's Moving & Storage in Reno, NV using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for O'Brien's Moving & Storage based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:

1. Quality

8.49/10

Nationwide Average: 8.44/10

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Recent Reviews Mention...

Luke and the team provided an outstanding service

used several companies and O'brien's is one of the top

great job by movers

Extremely satisfied with the service

2. Punctuality

7.01/10

Nationwide Average: 8.07/10

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Recent Reviews Mention...

Wyatt and Caesar were on time

arrived on time

great timely service

arrived for delivery before 9am and left at 3:30pm

3. Affordability

7.58/10

Nationwide Average: 7.69/10

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Recent Reviews Mention...

rates are very reasonable

Gave me the best price in town

the price was way better than others

money well spent

4. Communication

6.57/10

Nationwide Average: 7.53/10

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Recent Reviews Mention...

Janet and Christa communicated well and had patience

were very responsive

ladies in the office were very helpful and thorough

Janet always answered my calls immediately

5. Stick to Prices

5.62/10

Nationwide Average: 5.99/10

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Recent Reviews Mention...

quote process was very simple and reasonable

giving movers wrong size of storage unit

they kept our things and said it was lost

actual price came in under the quoted amount

6. Speed

7.61/10

Nationwide Average: 8.58/10

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Recent Reviews Mention...

Packing and unloading was done in record time

They were quick and efficient

didn't leave until 3:30pm

packing team was efficient

7. Friendliness

7.92/10

Nationwide Average: 8.91/10

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Recent Reviews Mention...

Great sense of humor and patience by the service team

everyone was extremely friendly

secretaries and warehouse man are great

polite husband and wife team

8. Will Hire Again

7.51/10

Nationwide Average: 8.18/10

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Recent Reviews Mention...

Expressed confidence and satisfaction with the service

will definitely use them again

service was worth every penny

Will recommend O'Briens to anyone

9. Professionalism

7.74/10

Nationwide Average: 8.31/10

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Recent Reviews Mention...

Professional job by Wyatt and Caesar

professional service from everyone

company cares about employees

experienced and polite team

10. Conflict Handling

2.25/10

Nationwide Average: 4.07/10

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Recent Reviews Mention...

owner never reached out to rectify issues

they stole our things

refunded money for the smoke breaks

settlement for damage is a joke

11. Precision & Care

8.1/10

Nationwide Average: 8.01/10

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Recent Reviews Mention...

protected my items well

Took care to make sure none of my items were damaged

furniture was unpacked with care

things had protective coverings

Customer Insights icon

Customer Insights

Local Move Duration: 5 hours from 4 reviews

Great Crew Members icon

Great Crew Members

Luke, Janet, Christa, Wyatt, CaesarProvided exceptional service, patience, and professionalism
Kevin, Gregextremely friendly and professional, did an outstanding job
Christa, Luke, RobertChrista was very helpful, Luke was efficient, Robert ensured a smooth move
Kaseyfiancee loves his job and seems to be doing well
Luke O'Brien, Janet Lowrycoordinated and managed every aspect of our move perfectly
How we review icon

How do we review a moving company?

Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

  • 1. Quality

    Overall quality of the service provided on moving day.

  • 2. Punctuality

    Did the crew show up on-time with the required equipment?

  • 3. Affordability

    1 = extremely expensive, 10 = extremely affordable

  • 4. Communication

    Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?

  • 5. Stick to Prices

    Was a lowball quote provided to earn business only to see the final moving day price increase substantially?

  • 6. Speed

    Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!

  • 7. Friendliness

    Was the moving crew cordial and friendly to be around on moving day?

  • 8. Will Hire Again

    How likely a customer is to hire the same movers again for their next move.

  • 9. Professionalism

    Did the moving crew behave in a professional manner on moving day?

  • 10. Conflict Handling

    Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.

  • 11. Precision & Care

    Were walls scratched? Did furniture get scuffed, broken, or lost?

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Dependable Rankings You Can Count On!

Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:

  • No Paid Placements: Every company earns its spot through merit, not payment.
  • Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.

Contact O'Brien's Moving & Storage

Location
2277 Glendale Ave, Sparks, NV, 89431
Phone
(775) 359-6683
Link
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