U-Pack

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Very Good
based on 743+ data points
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About U-Pack

Since October 1997, U-Pack has been up and running, and has grown to 240 service centers throughout the United States. Whether you're in search of Las Vegas, NV movers, U-Pack is ready to assist. With this unique model, you pack on your own. U-Pack movers drop the equipment off to you allowing you to load the container on your own schedule. Shouldering the responsibility of transporting your stuff to your new place are U-Pack drivers. Post arrival, you have up to 3 days to unload your possessions, after which U-Pack comes to retrieve the moving container. This innovative relocation company's goal is to save the customers the most money possible while also providing a convenient and flexible moving experience. The services of U-Pack encompass a vast variety, from senior moving to military moving and everything in between.

Additional Cities Served: Henderson, North Las Vegas

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Moving Services

  • Long Distance Moving
  • Military Moves
  • Cross Country
  • Senior Moving
  • Student Moves
  • Job Relocation
  • Small Moves
  • Compare Moving Services
  • U-Pack vs Full Service
  • U-Pack vs Portable Storage

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Customer Reviews of U-Pack

We analyzed and organized the customer reviews of U-Pack in Las Vegas, NV using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for U-Pack based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:

1. Quality

8.78/10

Nationwide Average: 8.44/10

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Recent Reviews Mention...

excellent service from end to end

always offered the best price and very professional

They were TRASH at moving my stuff

extremely satisfied with the overall service

2. Punctuality

8.28/10

Nationwide Average: 8.07/10

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Recent Reviews Mention...

they are punctual

They were prompt with deliveries and pick ups

Delivery time was miscalculated by a couple days

pickup was prompt

3. Affordability

9.34/10

Nationwide Average: 7.69/10

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Recent Reviews Mention...

cheaper than uhaul

overpriced for the cube

it was a 1/3 the cost of renting a U-Haul

Their price beat everyone else

4. Communication

8.34/10

Nationwide Average: 7.53/10

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Recent Reviews Mention...

an actual person answered the phone each time

they sent me a sweaty man undressed

smooth communication with customer service agents

service was as promised

5. Stick to Prices

9.04/10

Nationwide Average: 5.99/10

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Recent Reviews Mention...

service was as promised

didn't sub-contract your move

No extra money asked before delivery

did exactly what they said

6. Speed

8.16/10

Nationwide Average: 8.58/10

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Recent Reviews Mention...

very quick delivery

Fast and efficient

fast shipping

5 days to load, prompt pick up

7. Friendliness

9.48/10

Nationwide Average: 8.91/10

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Recent Reviews Mention...

everyone was very helpful and professional

drivers were very friendly

everyone was so friendly

Their patience and availability shows friendliness

8. Will Hire Again

8.77/10

Nationwide Average: 8.18/10

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Recent Reviews Mention...

would hire again

will use for all my moves

definitely don't recommend them

would highly recommend and use services again

9. Professionalism

8.57/10

Nationwide Average: 8.31/10

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Recent Reviews Mention...

very helpful and professional

very professional

sent me a sweaty man undressed how unprofessional

drivers were professional in their conduct

10. Conflict Handling

4.58/10

Nationwide Average: 4.07/10

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Recent Reviews Mention...

they just sent me to a manager

went above and beyond to accommodate unforeseen delays

Left the trailer for over 5 days despite calls.

were apologetic, but issue not fully rectified

11. Precision & Care

7.39/10

Nationwide Average: 8.01/10

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Recent Reviews Mention...

they broke my mothers Urn

everything arrived safely and intact

noticed a broken table and vase

some things shifted but nothing major

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Customer Insights

Cost: $ 3135.00 from 4 historical data points


Interstate Move Duration: 6 days from 20 reviews

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Great Crew Members

Steve, RichardSteve and Richard were professional and very friendly
Joseph, MaryjaneJoseph and Maryjane showed great patience and availability
ABF/upackemploys union teamsters which is a big plus
Rachel, Graciekept me informed and were very helpful
KodyKody made me feel very secure
How we review icon

How do we review a moving company?

Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

  • 1. Quality

    Overall quality of the service provided on moving day.

  • 2. Punctuality

    Did the crew show up on-time with the required equipment?

  • 3. Affordability

    1 = extremely expensive, 10 = extremely affordable

  • 4. Communication

    Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?

  • 5. Stick to Prices

    Was a lowball quote provided to earn business only to see the final moving day price increase substantially?

  • 6. Speed

    Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!

  • 7. Friendliness

    Was the moving crew cordial and friendly to be around on moving day?

  • 8. Will Hire Again

    How likely a customer is to hire the same movers again for their next move.

  • 9. Professionalism

    Did the moving crew behave in a professional manner on moving day?

  • 10. Conflict Handling

    Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.

  • 11. Precision & Care

    Were walls scratched? Did furniture get scuffed, broken, or lost?

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Dependable Rankings You Can Count On!

Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:

  • No Paid Placements: Every company earns its spot through merit, not payment.
  • Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.

Contact U-Pack

Location
4501 N Lamb Blvd, Las Vegas, NV, 89115
Phone
(844) 611-4582
Link
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