Capitol North American is a family-owned moving and storage company based in Las Vegas, Nevada. Founded in 1962, the company operates from a 100,000 square foot office, warehouse, and distribution center, providing a range of services such as household relocations, office and industrial relocations, exhibit and tradeshow transportation, as well as commercial storage and distribution services. The company is one of the oldest and largest agents for North American Van Lines in the United States, committed to offering superior service, innovative products, and dedicated customer service. They have earned several industry awards for their exceptional services.
Capitol North American
About Capitol North American
Additional Cities Served: Henderson, North Las Vegas
Moving Services
- Local moving services
- Long distance moving services
- International moving services
- Storage solutions
- Commercial moving services
- Household moving services
- Office and industrial relocations
- Residential and commercial storage
- Modular furniture and installation services
- Last-minute moving services
Nevada Moving License
Active
Last Checked: 06/17/22Authorized
for Interstate Moves
Last Checked: 01/09/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Customer Reviews of Capitol North American
We analyzed and organized the customer reviews of Capitol North American in Las Vegas, NV using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for Capitol North American based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:
1. Quality
Nationwide Average: 8.44/10
Recent Reviews Mention...
“great work by movers”
“timely, professional and efficient move”
“great job by movers”
“multiple issues including damage and loss”
2. Punctuality
Nationwide Average: 8.07/10
Recent Reviews Mention...
“Francisco was on time”
“delivery was rescheduled and delayed”
“they showed up on time”
“very professional and on time”
3. Affordability
Nationwide Average: 7.69/10
Recent Reviews Mention...
“price was very competitive”
“they gave me the best quote”
“very acceptable price”
“once they had the almost $13,000 they were done.”
4. Communication
Nationwide Average: 7.53/10
Recent Reviews Mention...
“Marshah was always available for any questions”
“poor communication about delivery issues”
“unresponsive to requests to speak with President”
“kept us well informed”
5. Stick to Prices
Nationwide Average: 5.99/10
Recent Reviews Mention...
“told to pay lower amount then asked for more”
“no mention of price changes, implying consistency”
“no extra charges from estimate”
“terms of the agreement were not met”
6. Speed
Nationwide Average: 8.58/10
Recent Reviews Mention...
“move was efficient”
“delay in delivery indicates slowness”
“speed to get out was top priority over care”
“management changed trucks mid-move, causing delays”
7. Friendliness
Nationwide Average: 8.91/10
Recent Reviews Mention...
“Ian Hills, Marshah, Francisco were courteous”
“very friendly driver and office staff”
“everyone was professional”
“staff was great”
8. Will Hire Again
Nationwide Average: 8.18/10
Recent Reviews Mention...
“recommend this company and would hire again”
“I highly recommend them”
“great experience”
“would highly recommend, won't be disappointed”
9. Professionalism
Nationwide Average: 8.31/10
Recent Reviews Mention...
“team was professional”
“very professional”
“movers were respectful, kind, and hard working”
“very professional crew”
10. Conflict Handling
Nationwide Average: 4.07/10
Recent Reviews Mention...
“just received apologies, no action to fix issues”
“refuse to contact us or process a claim”
“unresponsive to damaged items request”
“manager addressed the issue after complaint”
11. Precision & Care
Nationwide Average: 8.01/10
Recent Reviews Mention...
“took extreme care with my household goods”
“all items arrived in working condition”
“damage and loss of items”
“handled items with care”
Customer Insights
Interstate Move Duration: 8 days from 5 reviews
Great Crew Members
Ian Hills, Marshah, Francisco | Ian Hills made shipping a car happen, Marshah was informative, Francisco was courteous |
Ian, Tracy, Adam | Ian's precise estimate, Tracy's helpful packing advice, Adam's effective leadership |
Miguel, Marshah | Miguel is amazing and thoughtful, Marshah always kept in the loop |
Boston Mike,Caesar | Both showed great focus and care during the move |
Kathleen, Kione, Marshah | Kathleen and Kione were exceptional, Marshah was very responsive |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?

Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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