Budget Van Lines is a leading US moving broker specializing in providing full-service moves at self-service prices, saving customers up to 50% off the carriers' standard rates. Licensed by the US Department of Transportation, the company is based in Las Vegas, Nevada, and operates on a national scale. Budget Van Lines arranges household moves, corporate relocations, and offers moving advice through their Moving 101 tutorials. With a team of experts offering support all through the relocation process, the company is committed to delivering excellent customer service and consistently exceeding expectations.
Budget Van Lines
Moving Services
- Full-Service Moves
- Moving Prep
- Household Moves
- Corporate Relocation
- Moving 101
USDOT Interstate License
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Customer Reviews of Budget Van Lines
We analyzed and organized the customer reviews of Budget Van Lines in Las Vegas, NV using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for Budget Van Lines based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:
1. Quality
4.17/10
Nationwide Average: 8.44/10
Recent Reviews Mention...
“pressured into expensive decision and hung up”
“they are a scam”
“this company is a scam and overcharges”
“instant regret and never use them”
2. Punctuality
4.11/10
Nationwide Average: 8.07/10
Recent Reviews Mention...
“they were 5 days late on the agreed start time”
“they cancelled the move last minute”
“2 weeks late.”
“missed three four-hour arrival windows”
3. Affordability
3.67/10
Nationwide Average: 7.69/10
Recent Reviews Mention...
“tried to pressure into expensive decision”
“they are a scam”
“they overcharge significantly”
“price was a bit high”
4. Communication
4.11/10
Nationwide Average: 7.53/10
Recent Reviews Mention...
“hung up when asked to wait”
“inundated by calls and texts”
“worker hung up during a price inquiry”
“customer service was extremely rude”
5. Stick to Prices
2.1/10
Nationwide Average: 5.99/10
Recent Reviews Mention...
“definitely a scam”
“they are a scam”
“Hidden costs indicated price was not as quoted”
“company sells jobs, resulting in extra costs”
6. Speed
5.13/10
Nationwide Average: 8.58/10
Recent Reviews Mention...
“Took too long with move, storage was involved.”
“took many smoke breaks and over two days to move”
“A WHOLE WEEK LATE on the estimate dates”
“move not completed, extreme delay”
7. Friendliness
4.99/10
Nationwide Average: 8.91/10
Recent Reviews Mention...
“worker was rude over the phone”
“agent on the line got erratic and rude”
“representative hung up on me”
“some callers were pushy and rude”
8. Will Hire Again
3.35/10
Nationwide Average: 8.18/10
Recent Reviews Mention...
“definitely a scam, advising others to run”
“would rather get a Uhaul than hire again”
“would not consider hiring after poor customer service”
“they are a scam”
9. Professionalism
3.49/10
Nationwide Average: 8.31/10
Recent Reviews Mention...
“worker was unprofessional on the phone”
“they are a scam”
“customer service was extremely rude”
“unprofessional behavior ”
10. Conflict Handling
1.62/10
Nationwide Average: 4.07/10
Recent Reviews Mention...
“hung up instead of addressing concerns”
“refused to offer any refund whatsoever ”
“didn't refund my deposit”
“no solution to my refund in 4 months”
11. Precision & Care
5.13/10
Nationwide Average: 8.01/10
Recent Reviews Mention...
“all our stuff was delivered without issues”
“they broke our TVs”
“items were stolen, indicating carelessness”
“they damaged and lost items”
Customer Insights
Cost: $ 4476.00 from 12 historical data points
Interstate Move Duration: 11 days from 24 reviews
Great Crew Members
| Jess | literally screaming at me |
| Amalia, SSM Movers | provided excellent service and support |
| Selvin, Sampel | pressured for a decision, unreliable and a liar |
| Deborah | she helped me after the issue |
| Belkis | helped me when the company provided horrible service |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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