1-800-PACK-RAT Moving and Storage is a company dedicated to simplifying moving and storage procedures. Its services are designed to be convenient, secure, and affordable, providing portable storage and moving containers that are all-steel and weatherproof for maximum security. The company ensures the highest customer service levels in the industry and has served thousands of customers whose needs range from cross-country moves to storage for home renovations. They provide long-distance and local moving solutions, on-site storage, and secure warehouse storage nationwide. In Las Vegas, NV, their moving containers come equipped with ground-level loading and barn-style doors, offering a stress-free packing experience. Additionally, they help businesses save time and money by providing moving and storage solutions. However, the company's inception date, ownership details, and base location are not specified in the information provided.
1-800-PACK-RAT Moving and Storage
About 1-800-PACK-RAT Moving and Storage
Additional Cities Served: North Las Vegas, Boulder City
Moving Services
- Long-Distance Moving Solutions
- Local Moving Solutions
- On-Site Storage Solutions
- Secure Warehouse Storage Solutions
- All-Steel Containers
- Business Solutions
- Moving Containers
- Residential Solutions
- Portable Storage Containers
- Storage Facility Locations
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Customer Reviews of 1-800-PACK-RAT Moving and Storage
We analyzed and organized the customer reviews of 1-800-PACK-RAT Moving and Storage in Las Vegas, NV using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for 1-800-PACK-RAT Moving and Storage based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:
1. Quality
Nationwide Average: 8.44/10
Recent Reviews Mention...
“Pack-Rat Moving Services provided a seamless experience”
“outstanding moving service”
“like a gourmet meal from planning to execution”
“PACK-RAT Moving Services sets the bar high for professionalism”
2. Punctuality
Nationwide Average: 8.07/10
Recent Reviews Mention...
“team's punctuality”
“delivery and pickup were late”
“driver was early for pickup”
“container was delayed multiple times”
3. Affordability
Nationwide Average: 7.69/10
Recent Reviews Mention...
“expensive due to unexpected charges”
“nickel and dime you every step.”
“their prices and costs are very low”
“too cheap to provide proper service”
4. Communication
Nationwide Average: 7.53/10
Recent Reviews Mention...
“difficult to get in touch and long hold times”
“lacked communication and customer service”
“Poor management and lack of accountability”
“had to speak with 3 different people”
5. Stick to Prices
Nationwide Average: 5.99/10
Recent Reviews Mention...
“did not stick to quoted prices”
“did not stick to quoted prices, only tried to upsell”
“denied responsibility and did not stick to ethical practices”
“Only offered $250 for 20k worth of belongings”
6. Speed
Nationwide Average: 8.58/10
Recent Reviews Mention...
“whole process was super efficient”
“fast and easy to work with them”
“delays in delivery indicate a lack of speediness”
“move was done quickly”
7. Friendliness
Nationwide Average: 8.91/10
Recent Reviews Mention...
“they were friendly”
“Non professional behavior indicates poor friendliness”
“driver and facility manager were very nice”
“everyone I come into contact with is friendly”
8. Will Hire Again
Nationwide Average: 8.18/10
Recent Reviews Mention...
“would hire again”
“strongly recommend them and would hire again”
“would hire again”
“would not hire again”
9. Professionalism
Nationwide Average: 8.31/10
Recent Reviews Mention...
“were friendly, organised, professional”
“sets the bar high for professionalism”
“lack of professionalism and responsibility”
“very lazy lying staff”
10. Conflict Handling
Nationwide Average: 4.07/10
Recent Reviews Mention...
“did not attempt to right any wrongs”
“denied the claim and did not try to rectify the situation”
“No accountability for lost belongings”
“didn't attempt to rectify the disappointing experience”
11. Precision & Care
Nationwide Average: 8.01/10
Recent Reviews Mention...
“careful handling of my items”
“took care of my possessions with respect”
“personal belongings were damaged in unventilated containers”
“items not handled with care”
Customer Insights
Interstate Move Duration: 11 days from 4 reviews
Great Crew Members
| Brandan | Brandan at Las Vegas location is super accessible and helpful |
| Chris | great experience with Chris, he corrected a lie |
| Brin Linsey,Kathy,Brian | best folks, handle everything, most professional |
| Mike | Mike Crumley will help you to a smooth move and transition. |
| Will, Josh | Will and Josh did a great job with the move |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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