U-Box at U-Haul Review
Looking to hire U-Box at U-Haul? See our detailed 11-point review based on our independent analysis of U-Box at U-Haul, 45 other Omaha moving companies, and 95 moving companies in Nebraska.
Key Takeaways:
- Overall rating: 5.31 out of 10
- Highest 11-point rating category: Professionalism
- Our rankings and results are unbiased & backed by data… NOT paid promotions
About
Part of the U-Haul International company, U-Box at U-Haul has been serving do-it-yourself movers and their households since its founding in 1945. Based in Phoenix, Arizona, the company operates across U.S. and Canada with over 20,000 neighborhood dealers. Offering more than just moving - they have a comprehensive suite of services including self-storage, moving supplies, and U-Box containers for storage or delivery worldwide. The company has approximately 176,000 trucks, 127,000 trailers, and 41,000 towing devices in their fleet. U-Box at U-Haul also provides moving labor to assist with loading, unloading, packing, and unpacking needs, making it a service that caters to various Omaha, NE moving needs.
Our Research
11 Point Rating
| Metric | Score Out of 10 | vs Nationwide Comparison between U-Box at U-Haul & the average of all
moving companies nationwide | Positive Reviews The total number of reviews that rated the metric positively (a score of 7-10) | Negative Reviews The total number of reviews that rated the metric negatively (a score of 1-6) | Positive Score | |
|---|---|---|---|---|---|---|
| Quality | 6.15 | ↓ -26.0% | 3 | 4 | 42.9% | |
| Affordability | 7.18 | ↓ -5.3% | 2 | 0 | 100.0% | |
| Communication | 4.73 | ↓ -36.3% | 1 | 3 | 25.0% | |
| Stick to Prices | 3.44 | ↓ -42.3% | 0 | 1 | 0.0% | |
| Friendliness | 6.22 | ↓ -28.7% | 2 | 3 | 40.0% | |
| Will Hire Again | 5.71 | ↓ -29.0% | 3 | 6 | 33.3% | |
| Professionalism | 7.47 | ↓ -8.6% | 3 | 1 | 75.0% | |
| Conflict Handling | 1.81 | ↓ -55.5% | 0 | 3 | 0.0% | |
| Precision & Care | 5.86 | ↓ -26.1% | 0 | 1 | 0.0% |
Recent U-Box at U-Haul Reviews
Quality - 6.15/10
Overall quality of the service provided on moving day.
Overall Review Distribution
Affordability - 7.18/10
How affordable was the moving service?
Overall Review Distribution
Communication - 4.73/10
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
Overall Review Distribution
Stick to Prices - 3.44/10
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
Overall Review Distribution
Friendliness - 6.22/10
Was the moving crew cordial and friendly to be around on moving day?
Overall Review Distribution
Will Hire Again - 5.71/10
How likely a customer is to hire the same movers again for their next move.
Overall Review Distribution
Professionalism - 7.47/10
Did the moving crew behave in a professional manner on moving day?
Overall Review Distribution
Conflict Handling - 1.81/10
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
Overall Review Distribution
Precision & Care - 5.86/10
Were walls scratched? Did furniture get scuffed, broken, or lost?
Overall Review Distribution
Additional Details
Moving Services Offered by U-Box at U-Haul
- Local Moving
- Long-Distance Moving
- Cross-Country Moving
- International Moving
- College Moving
- Military Moving
- Trailer Rental Services
- Appliance Moving
- Packing and Unpacking Services
- Storage Services
Licenses
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Detailed Customer Insights
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Contact U-Box at U-Haul
- Omaha, NE, 68102
- (402) 896-2410
- https://www.uhaul.com/Locations/UBox-Containers-near-Omaha-NE-68137/730068/
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How we ranked the top Nebraska movers
Why you should trust us
We take reviews seriously to protect people just like you! Our team has been crunching data on moving companies since 2010. Our math-based ranking system uses data, manual review, and statistical analysis to help you hire the best movers in Nebraska.
Rating Methodology
Here's the methodology we used to come up with the best movers in Nebraska:
Our original review-based ranking algorithm
We started with a total of 95 companies that offer moving services in the Nebraska area.
From these 95 companies, we analyzed a total of 17,843 reviews dating all the way back to January 2009.
We also reviewed a total of 7 state and federal moving licenses from these 95 companies and 300 different 3rd party review and social profiles.
Each of the ~17,000 reviews was scored according to our detailed 11-point rating criteria
This gave us a total of 48,775 data points to compute individual company scores.
Reviews are time-weighted so that more recent reviews carry more weight. This helps you understand how a mover is doing today... not 5 years ago. We have 6,629 Omaha moving company data points from the past 2 years that carry more weight.
Bayesian averages calculated to fairly account for the differences between companies that are newer.
The Great Guys Moving 11-Point Rating Breakdown
Our 11-point rating criteria scores every Nebraska moving company across 11 of the most important criteria for a succesful moving experience.
Quality
Overall quality of the service provided on moving day.
Punctuality
Did the crew show up on-time with the required equipment?
Affordability
How affordable was the moving service?
Communication
Responsiveness before, during, and after the move.
Stick to Prices
Was the final price consistent with the original quote?
Speed
Efficiency without taking unnecessary time to increase costs.
Friendliness
Was the moving crew cordial and friendly on moving day?
Will Hire Again
How likely a customer is to hire the same movers again.
Professionalism
Did the moving crew behave professionally on moving day?
Conflict Handling
How well the company responds to accidents and issues.
Precision & Care
Were walls scratched? Did furniture get damaged or lost?
