North American Van Lines Review
Looking to hire North American Van Lines? See our detailed 11-point review based on our independent analysis of North American Van Lines, 45 other Omaha moving companies, and 95 moving companies in Nebraska.
Key Takeaways:
- Overall rating: 6.53 out of 10
- Highest 11-point rating category: Friendliness
- Our rankings and results are unbiased & backed by data… NOT paid promotions
About
North American Van Lines is a leading moving company established in 1933 with over 500 agent locations throughout North America. Offering both long-distance and local moving services, the company specializes in corporate relocation, long distance, and local household moving. They provide personalized and efficient moving services tailored to each customer's needs, with various options such as full-service packing, fragile only packing, loading and unloading services, and moving storage solutions. North American Van Lines is an industry leader in innovation and was the first to use WorldTrac satellite technology, crane vans, and interactive driving simulators. If you're looking for more options for your moving journey, check out the trusted rankings of the best Omaha, NE movers. With a reputation built on over 80 years of experience, North American Van Lines is dedicated to ensuring the smoothest moving experience for its clients.
Our Research
11 Point Rating
| Metric | Score Out of 10 | vs Nationwide Comparison between North American Van Lines & the average of all
moving companies nationwide | Positive Reviews The total number of reviews that rated the metric positively (a score of 7-10) | Negative Reviews The total number of reviews that rated the metric negatively (a score of 1-6) | Positive Score | |
|---|---|---|---|---|---|---|
| Quality | 7.52 | ↓ -9.4% | 5 | 1 | 83.3% | |
| Punctuality | 7.13 | ↓ -10.6% | 1 | 0 | 100.0% | |
| Communication | 5.83 | ↓ -21.5% | 2 | 2 | 50.0% | |
| Stick to Prices | 5.24 | ↓ -12.2% | 1 | 1 | 50.0% | |
| Friendliness | 7.95 | ↓ -8.9% | 2 | 0 | 100.0% | |
| Will Hire Again | 6.74 | ↓ -16.3% | 5 | 3 | 62.5% | |
| Professionalism | 7.61 | ↓ -6.9% | 2 | 0 | 100.0% | |
| Conflict Handling | 4.52 | ↑ 11.2% | 1 | 1 | 50.0% | |
| Precision & Care | 6.96 | ↓ -12.1% | 4 | 1 | 80.0% |
Recent North American Van Lines Reviews
Quality - 7.52/10
Overall quality of the service provided on moving day.
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Punctuality - 7.13/10
Did the crew show up on-time with the required equipment?
Overall Review Distribution
Communication - 5.83/10
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
Overall Review Distribution
Stick to Prices - 5.24/10
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
Overall Review Distribution
Friendliness - 7.95/10
Was the moving crew cordial and friendly to be around on moving day?
Overall Review Distribution
Will Hire Again - 6.74/10
How likely a customer is to hire the same movers again for their next move.
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Professionalism - 7.61/10
Did the moving crew behave in a professional manner on moving day?
Overall Review Distribution
Conflict Handling - 4.52/10
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
Overall Review Distribution
Precision & Care - 6.96/10
Were walls scratched? Did furniture get scuffed, broken, or lost?
Overall Review Distribution
Additional Details
Moving Services Offered by North American Van Lines
- Cheap moving services
- Local moving services
- Long-distance moving services
- International moving services
- Small moving services
- Piano moving services
- Pool table moving services
- Appliance moving services
- Furniture moving services
- Packing services
Licenses
We do not currently have license data to display for North American Van Lines
Detailed Customer Insights
We do not currently have insights to display for North American Van Lines
Error. Please try again later.
Contact North American Van Lines
- 4510 F St Suite 100, Omaha, NE, 68117
- +1 402-206-2251
- https://www.northamerican.com/local/omaha-movers
Follow North American Van Lines:
How we ranked the top Nebraska movers
Why you should trust us
We take reviews seriously to protect people just like you! Our team has been crunching data on moving companies since 2010. Our math-based ranking system uses data, manual review, and statistical analysis to help you hire the best movers in Nebraska.
Rating Methodology
Here's the methodology we used to come up with the best movers in Nebraska:
Our original review-based ranking algorithm
We started with a total of 95 companies that offer moving services in the Nebraska area.
From these 95 companies, we analyzed a total of 17,843 reviews dating all the way back to January 2009.
We also reviewed a total of 7 state and federal moving licenses from these 95 companies and 300 different 3rd party review and social profiles.
Each of the ~17,000 reviews was scored according to our detailed 11-point rating criteria
This gave us a total of 48,775 data points to compute individual company scores.
Reviews are time-weighted so that more recent reviews carry more weight. This helps you understand how a mover is doing today... not 5 years ago. We have 6,629 Omaha moving company data points from the past 2 years that carry more weight.
Bayesian averages calculated to fairly account for the differences between companies that are newer.
The Great Guys Moving 11-Point Rating Breakdown
Our 11-point rating criteria scores every Nebraska moving company across 11 of the most important criteria for a succesful moving experience.
Quality
Overall quality of the service provided on moving day.
Punctuality
Did the crew show up on-time with the required equipment?
Affordability
How affordable was the moving service?
Communication
Responsiveness before, during, and after the move.
Stick to Prices
Was the final price consistent with the original quote?
Speed
Efficiency without taking unnecessary time to increase costs.
Friendliness
Was the moving crew cordial and friendly on moving day?
Will Hire Again
How likely a customer is to hire the same movers again.
Professionalism
Did the moving crew behave professionally on moving day?
Conflict Handling
How well the company responds to accidents and issues.
Precision & Care
Were walls scratched? Did furniture get damaged or lost?
