Truck Rental at U-Haul Review
Looking to hire Truck Rental at U-Haul? See our detailed 11-point review based on our independent analysis of Truck Rental at U-Haul, 58 other Olivette moving companies, and 319 moving companies in Missouri.
Key Takeaways:
- Overall rating: 6.54 out of 10
- Highest 11-point rating category: Quality
- Our rankings and results are unbiased & backed by data… NOT paid promotions
About
U-Haul, a well-established provider in the moving industry, has been serving the needs of do-it-yourself movers since its inception in 1945. Founded by L.S. "Sam" Shoen and his wife Anna Mary after World War II, U-Haul began with the novel idea of one-way trailer rentals, responding to the mobility needs of the U.S. and Canadian populations. Initially started with a limited number of trailers in Portland, Seattle, and Vancouver, the company grew significantly, offering a broad range of moving and storage services across the United States and Canada. U-Haul's services include truck and trailer rentals, self-storage units, moving supplies, and moving container solutions. They also provide installation services for trailer hitches and propane station services. U-Haul distinguishes itself with history-filled innovation and service dedicated to convenience, evident in offerings like their 24/7 truck share system, which enhances customer access to vehicles via online platforms. Today, U-Haul is the largest installer of permanent trailer hitches in the automotive aftermarket industry and a significant propane retailer in North America. Their extensive dealer network remains crucial in maintaining their leading market position. They are headquartered in Phoenix, Arizona. The supplied website information is useful and detailed, providing thorough historical context and descriptions of services that highlight U-Haul's market leadership and innovative approaches within the moving industry.
Our Research
11 Point Rating
| Metric | Score Out of 10 | vs Nationwide Comparison between Truck Rental at U-Haul & the average of all
moving companies nationwide | Positive Reviews The total number of reviews that rated the metric positively (a score of 7-10) | Negative Reviews The total number of reviews that rated the metric negatively (a score of 1-6) | Positive Score | |
|---|---|---|---|---|---|---|
| Quality | 7.29 | ↓ -12.1% | 1 | 0 | 100.0% | |
| Communication | 6.93 | ↓ -6.8% | 1 | 0 | 100.0% | |
| Will Hire Again | 7.09 | ↓ -11.9% | 1 | 0 | 100.0% |
Recent Truck Rental at U-Haul Reviews
Quality - 7.29/10
Overall quality of the service provided on moving day.
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Communication - 6.93/10
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Will Hire Again - 7.09/10
How likely a customer is to hire the same movers again for their next move.
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Additional Details
Moving Services Offered by Truck Rental at U-Haul
- International Moving
- Military Moving
- Self Storage
- Moving Supplies
- U-Box Containers
- Trailer Hitches
- Propane
- Moving Labor
- Packing
- Last-Minute Moving
Licenses
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Detailed Customer Insights
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Contact Truck Rental at U-Haul
- Vinita Park, MO, 63114
- (314) 862-4433
- https://www.uhaul.com/Locations/Truck-Rentals-near-University-City-MO-63130/736057/
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How we ranked the top Missouri movers
Why you should trust us
We take reviews seriously to protect people just like you! Our team has been crunching data on moving companies since 2010. Our math-based ranking system uses data, manual review, and statistical analysis to help you hire the best movers in Missouri.
Rating Methodology
Here's the methodology we used to come up with the best movers in Missouri:
Our original review-based ranking algorithm
We started with a total of 319 companies that offer moving services in the Missouri area.
From these 319 companies, we analyzed a total of 54,964 reviews dating all the way back to December 2007.
We also reviewed a total of 7 state and federal moving licenses from these 319 companies and 990 different 3rd party review and social profiles.
Each of the ~54,000 reviews was scored according to our detailed 11-point rating criteria
This gave us a total of 129,919 data points to compute individual company scores.
Reviews are time-weighted so that more recent reviews carry more weight. This helps you understand how a mover is doing today... not 5 years ago. We have 17,094 Olivette moving company data points from the past 2 years that carry more weight.
Bayesian averages calculated to fairly account for the differences between companies that are newer.
The Great Guys Moving 11-Point Rating Breakdown
Our 11-point rating criteria scores every Missouri moving company across 11 of the most important criteria for a succesful moving experience.
Quality
Overall quality of the service provided on moving day.
Punctuality
Did the crew show up on-time with the required equipment?
Affordability
How affordable was the moving service?
Communication
Responsiveness before, during, and after the move.
Stick to Prices
Was the final price consistent with the original quote?
Speed
Efficiency without taking unnecessary time to increase costs.
Friendliness
Was the moving crew cordial and friendly on moving day?
Will Hire Again
How likely a customer is to hire the same movers again.
Professionalism
Did the moving crew behave professionally on moving day?
Conflict Handling
How well the company responds to accidents and issues.
Precision & Care
Were walls scratched? Did furniture get damaged or lost?
