U S Van Lines started as a small local business in 1999 and quickly expanded nationwide, offering local and long-distance moving services, as well as commercial and storage solutions. The company is based in the United States and prides itself on exceptional service and high-quality standards. Their team of well-trained crews work hard to ensure customer satisfaction and offer moving and packing support including time-based moves, furniture protection, packing materials, in-home estimates, and move planning. US Van Lines focuses on providing in-depth training, ensuring their movers are skilled in every aspect of the St. Louis, MO moving process.
U S Van Lines
About U S Van Lines
Additional Cities Served: Florissant, Chesterfield, Wildwood, University City, Ballwin, Kirkwood, Maryland HeightsShow More >
Moving Services
- Local Moves
- Long Distance Moves
- Commercial Moves
- Storage Services
- Packing Services
- In Home Estimates
- Hourly Moving Service
- Last Minute Estimates
- Short Notice Moves
- Damage or Loss Coverage
USDOT Interstate License
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 01/09/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Customer Reviews of U S Van Lines
We analyzed and organized the customer reviews of U S Van Lines in St. Louis, MO using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for U S Van Lines based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:
1. Quality
5.09/10
Nationwide Average: 8.44/10
Recent Reviews Mention...
“worst experience ever with this company ”
“Not timely affects overall experience”
“Horrible experience”
“take our word and let us help you save money, time, and head aches DO NOT CONTRACT”
2. Punctuality
5.69/10
Nationwide Average: 8.07/10
Recent Reviews Mention...
“they were 2 hours late ”
“Mentioned "Not timely."”
“do not pay attention to dates/times promised”
“felt little delayed but within the promised time”
3. Affordability
4.86/10
Nationwide Average: 7.69/10
Recent Reviews Mention...
“charged 1300 more than what was quoted ”
“offered economic rates than other movers”
“touted as "full service" then charged extra”
“cost was 3 times the quote”
4. Communication
3.15/10
Nationwide Average: 7.53/10
Recent Reviews Mention...
“Curt communication”
“struggled to communicate effectively”
“bad customer service”
“in the end, didn't measure a thing!”
5. Stick to Prices
2.75/10
Nationwide Average: 5.99/10
Recent Reviews Mention...
“price increased significantly from the quote ”
“bait & switch sales tactics”
“final price is not guaranteed upon delivery”
“raise the price after arrival”
6. Speed
5.95/10
Nationwide Average: 8.58/10
Recent Reviews Mention...
“delivery took longer than expected”
“hard workers”
“workers keep busy and work hard”
“Took 4 hours to load, slow move”
7. Friendliness
5.97/10
Nationwide Average: 8.91/10
Recent Reviews Mention...
“came across "friendly" enough”
“the men who showed up were friendly”
“representative yelled at me & hung up”
“they were rude throughout the process”
8. Will Hire Again
4.37/10
Nationwide Average: 8.18/10
Recent Reviews Mention...
“would not hire this company again ”
“Would not likely hire again due to issues”
“would not hire again due to poor communication”
“recommend this company and would hire again”
9. Professionalism
4.4/10
Nationwide Average: 8.31/10
Recent Reviews Mention...
“Crew was great but management issues affect score”
“careless workers”
“did not conduct the move professionally”
“representative was unprofessional”
10. Conflict Handling
1.91/10
Nationwide Average: 4.07/10
Recent Reviews Mention...
“Management uncaring implies unwilling to right wrongs”
“did not show willingness to right their wrongs”
“did not attempt to right the wrongful cancellation”
“long time to resolve issues”
11. Precision & Care
4.63/10
Nationwide Average: 8.01/10
Recent Reviews Mention...
“damaged and lost items indicates poor care”
“ruined family heirloom antiques”
“delivered without damage”
“they broke items”
Customer Insights
Cost: $ 5205.00 from 3 historical data points
Local Move Duration: 4.5 hours from 4 reviews
Interstate Move Duration: 8 days from 14 reviews
Great Crew Members
| Unspecified,Unspecified | Deliver driver and assistant were great |
| Sharon | worked initially with great help |
| Arthur, Eddie, Junior | took a lot of stress out of moving day |
| Isaac | cooperating with Isaac's moving and storage to a job |
| Errol | gave initial quote and seemed nice at first |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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