Federal Companies is a leader among moving companies in East Peoria, IL, Chicago, IL, and St. Louis, MO with over 105 years of experience. They are an agent for Allied Van Lines, providing limitless capabilities for nationwide moving and relocation services. With five locations throughout Illinois and Missouri, Federal Companies is proud to offer a full menu of household and commercial moving and storage services. They are dedicated to finding economic, value-added solutions for all customers and have served over 197,000 customers with quality, professional, and award-winning services. Additionally, they provide weekly Southern relocation services, long-distance moving throughout the USA, and daily local moving throughout Illinois and Missouri.
Federal Companies St. Louis
About Federal Companies St. Louis
Additional Cities Served: O'Fallon, St. Charles, St. Peters, Florissant, Chesterfield, Belleville, WildwoodShow More >
Moving Services
- Residential Move
- Employer Sponsored Move
- Motorcycle Shipping
- Office Move
- International Move
- Specialized Moving Services
- Storage Services
- Long Distance Moving Services
- Local Moving Services
- Commercial Relocations
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Customer Reviews of Federal Companies St. Louis
We analyzed and organized the customer reviews of Federal Companies St. Louis in St. Louis, MO using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for Federal Companies St. Louis based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:
1. Quality
Nationwide Average: 8.44/10
Recent Reviews Mention...
“pleased with their service”
“great service thank you very very much!”
“very efficient and careful”
“experience was great”
2. Punctuality
Nationwide Average: 8.07/10
Recent Reviews Mention...
“they showed up on time”
“company was timely”
“called and text prior to arrival”
“were right on time”
3. Affordability
Nationwide Average: 7.69/10
Recent Reviews Mention...
“Paid close to $2000 with no completion of services.”
“had to pay additional money for their underestimation”
“had the cheapest price”
“living situation is unacceptable without my belongings”
4. Communication
Nationwide Average: 7.53/10
Recent Reviews Mention...
“called and text prior to arrival”
“Great customer service”
“responsive to queries”
“called ahead so we could make room”
5. Stick to Prices
Nationwide Average: 5.99/10
Recent Reviews Mention...
“Denied claims and denied refund for the failed service.”
“was charged additional because of weight”
“required additional payment due to underestimation”
“asked to pay more due to their underestimation”
6. Speed
Nationwide Average: 8.58/10
Recent Reviews Mention...
“very efficient”
“were efficient”
“efficient in their job”
“Lance and Jamar were quick”
7. Friendliness
Nationwide Average: 8.91/10
Recent Reviews Mention...
“Kevin and Paul were courteous”
“Brent and Terry were very pleasant”
“employees very friendly and helpful”
“courteous and careful”
8. Will Hire Again
Nationwide Average: 8.18/10
Recent Reviews Mention...
“would hire again”
“200% satisfied”
“recommend this company and would hire again”
“Many thanks for the excellent service”
9. Professionalism
Nationwide Average: 8.31/10
Recent Reviews Mention...
“Kevin and Paul were professional”
“Kevin and Vicker were perfect”
“efficient, courteous, and careful”
“Kevin was professional and cared about his job”
10. Conflict Handling
Nationwide Average: 4.07/10
Recent Reviews Mention...
“Unwilling to address the issue of denying claims unjustly.”
“struggling through the damage claim process”
“took over a year for any compensation”
“they won't even respond to my emails”
11. Precision & Care
Nationwide Average: 8.01/10
Recent Reviews Mention...
“unloaded our cabinet shipment gently”
“Kevin and Paul were very considerate and careful”
“very efficient and careful”
“careful with cabinets”
Customer Insights
Cost: $ 16480.00 from 3 historical data points
Interstate Move Duration: 14 days from 3 reviews
Great Crew Members
| Kevin, Paul | Kevin and Paul were professional, courteous and efficient |
| Kevin,Vicker | very efficient and careful |
| Kevin,Paul | Kevin and Paul were very considerate and careful |
| Brent,Terry | very pleasant and understanding |
| Kevin | professional and seemed like he really cared about his job |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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