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PODS Moving & Storage Review

Updated Jun 12, 2025
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Looking to hire PODS Moving & Storage? See our detailed 11-point review based on our independent analysis of PODS Moving & Storage, 83 other Kansas City moving companies, and 319 moving companies in Missouri.

Key Takeaways:

  • Overall rating: 4.41 out of 10
  • Highest 11-point rating category: Friendliness
  • Our rankings and results are unbiased & backed by data… NOT paid promotions

About

Having been in business for nearly 25 years, PODS Moving & Storage has revolutionized the moving and storage industry with their portable storage containers. Based in the United States, they also offer international services in Canada, Australia, and the United Kingdom and have over 245 storage centers operating in 46 states and 6 provinces. Their comprehensive offering includes personalized solutions for all types of moving and storage needs, such as built-in storage, adjustable scheduling, and a range of container sizes. Customers also have access to packing supplies, and a network of trusted local labor providers. Furthermore, PODS offers car shipping services, making them an excellent choice for long-distance moves. For those planning a relocation and looking for movers in Kansas City, MO, PODS is dedicated to providing a smooth and efficient moving and storage experience, focusing on flexibility and customer service.

Our Research

  • Analyzed 246 total reviews
  • Reviewed 3 social profiles and review listings
  • Checked for license verification at MoDOT & FMCSA
  • Crunched 672 data points pertaining to the above

11 Point Rating

MetricScorevs NationwidePositive ReviewsNegative ReviewsPositive Score
Quality5.78↓ -30.3%515050.5%
Punctuality4.56↓ -42.9%223836.7%
Affordability4.55↓ -40.0%142238.9%
Communication3.43↓ -53.8%258522.7%
Stick to Prices2.69↓ -54.9%83917.0%
Speed4.91↓ -41.9%81338.1%
Friendliness6.22↓ -28.7%161453.3%
Will Hire Again4.28↓ -46.8%5010232.9%
Professionalism4.67↓ -42.9%142535.9%
Conflict Handling1.96↓ -51.8%6569.7%
Precision & Care5.44↓ -31.3%5935.7%

Recent PODS Moving & Storage Reviews

Quality - 5.78/10

Overall quality of the service provided on moving day.

Recent Customer Praises
great experience with the moving service
great experience
Awesome experience and delivered quickly
would use again if needed
very impressed with the overall service
Recent Customer Complaints
service was very unprofessional
overcharged despite a discounted promotion
Easy to set up but overall bad service
Overall Review Distribution
Positive
51 (50.5%)
Negative
50 (49.5%)

Additional Details

Moving Services Offered by PODS Moving & Storage

  • Residential Moving
  • Business Moving
  • Storage Services
  • Moving & Storage Services
  • Local Moving
  • Long-Distance Moving
  • At-Home Storage
  • Commercial Moving
  • Packing & Loading Assistance
  • Car Shipping Services

Contact PODS Moving & Storage

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How we ranked the top Missouri movers

Why you should trust us

We take reviews seriously to protect people just like you! Our team has been crunching data on moving companies since 2010. Our math-based ranking system uses data, manual review, and statistical analysis to help you hire the best movers in Missouri.

Rating Methodology

Here's the methodology we used to come up with the best movers in Missouri:

Our data scientist working on the years of experience formula

Our original review-based ranking algorithm

We started with a total of 319 companies that offer moving services in the Missouri area.

From these 319 companies, we analyzed a total of 54,964 reviews dating all the way back to December 2007.

We also reviewed a total of 7 state and federal moving licenses from these 319 companies and 990 different 3rd party review and social profiles.

Each of the ~54,000 reviews was scored according to our detailed 11-point rating criteria

This gave us a total of 129,919 data points to compute individual company scores.

Reviews are time-weighted so that more recent reviews carry more weight. This helps you understand how a mover is doing today... not 5 years ago. We have 17,144 Kansas City moving company data points from the past 2 years that carry more weight.

Bayesian averages calculated to fairly account for the differences between companies that are newer.

The Great Guys Moving 11-Point Rating Breakdown

Our 11-point rating criteria scores every Missouri moving company across 11 of the most important criteria for a succesful moving experience.

Quality

Overall quality of the service provided on moving day.

8.14/10 avg in Missouri from 25,561 reviews

Punctuality

Did the crew show up on-time with the required equipment?

7.71/10 avg in Missouri from 7,974 reviews

Affordability

How affordable was the moving service?

7.46/10 avg in Missouri from 4,916 reviews

Communication

Responsiveness before, during, and after the move.

7.13/10 avg in Missouri from 8,653 reviews

Stick to Prices

Was the final price consistent with the original quote?

5.74/10 avg in Missouri from 2,978 reviews

Speed

Efficiency without taking unnecessary time to increase costs.

8.28/10 avg in Missouri from 10,376 reviews

Friendliness

Was the moving crew cordial and friendly on moving day?

8.63/10 avg in Missouri from 15,233 reviews

Will Hire Again

How likely a customer is to hire the same movers again.

7.85/10 avg in Missouri from 25,570 reviews

Professionalism

Did the moving crew behave professionally on moving day?

7.99/10 avg in Missouri from 14,698 reviews

Conflict Handling

How well the company responds to accidents and issues.

3.83/10 avg in Missouri from 2,953 reviews

Precision & Care

Were walls scratched? Did furniture get damaged or lost?

7.69/10 avg in Missouri from 11,007 reviews