Fry-Wagner Moving & Storage

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MoversChevron RightMissouriChevron RightSt. LouisChevron RightFry-Wagner Moving & Storage
based on 413+ data points
Circle Info

About Fry-Wagner Moving & Storage

Fry-Wagner Moving & Storage, a fourth-generation family-owned business, has been providing relocation and logistics services since 1908. The company has locations in Kansas City, St. Louis, MO, and Springfield, Missouri. As an agent for United Van Lines, Fry-Wagner's service area extends nationwide and internationally. The company specializes in residential moving and storage, commercial moves, warehousing and distribution, transportation, and logistics services. Fry-Wagner is dedicated to providing superior quality service, ensuring a smooth and stress-free relocation process. With over a century of experience and a global partner network, Fry-Wagner can accommodate any project, large or small.

Moving Services

  • Full-service residential moves
  • DIY portable storage containers
  • Local moving
  • Long-distance moving
  • International moving
  • Commercial relocation
  • Office moving
  • Warehousing and distribution services
  • Logistics services
  • Final mile delivery services including assembly & installation, final placement and debris removal
USDOT Interstate License
Circle Info

Authorized

for Interstate Moves

Last Checked: 01/10/25

USDOT

133959

ENTITY TYPE

Carrier/Broker

*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx

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Customer Reviews of Fry-Wagner Moving & Storage

We analyzed and organized the customer reviews of Fry-Wagner Moving & Storage in St. Louis, MO using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for Fry-Wagner Moving & Storage based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:

1. Quality

7.01/10

Nationwide Average: 8.44/10

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Recent Reviews Mention...

great work by movers

items were scratched, dented, and broken

"movers tried to state they used the full 10 hours when they clearly rushed the job"

great work by movers

2. Punctuality

5.79/10

Nationwide Average: 8.07/10

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Recent Reviews Mention...

Movers showed up on time

The crew was on time

Arrived right on time

they were always on schedule

3. Affordability

4.89/10

Nationwide Average: 7.69/10

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Recent Reviews Mention...

"move was almost 2 thousand dollars for a 3 bedroom home"

charged for more than the service provided

very reasonably priced

Paid almost double the actual cost

4. Communication

6.45/10

Nationwide Average: 7.53/10

Reviews Mention icon

Recent Reviews Mention...

professionalism displayed by salesman and crew

Company was available by phone and ready to answer questions

Great communications before, during, and after the move

Communications...were abysmal

5. Stick to Prices

3.77/10

Nationwide Average: 5.99/10

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Recent Reviews Mention...

"tried to overcharge by stating they used full 10 hours"

charged for an extra crate despite evidence and mover agreement

Estimate was on the penny showing accurate pricing

offered a very small compensation

6. Speed

6.6/10

Nationwide Average: 8.58/10

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Recent Reviews Mention...

"they clearly rushed the job"

unloaded in 10 minutes

packed in less than half the time expected

Quick move

7. Friendliness

8.87/10

Nationwide Average: 8.91/10

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Recent Reviews Mention...

guys were very nice

they are friendly

they are very good people who work as a team

described as very courteous

8. Will Hire Again

6.48/10

Nationwide Average: 8.18/10

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Recent Reviews Mention...

would not hire again

not a happy customer at all

"DO NOT USE THIS COMPANY IF AT ALL POSSIBLE!!!"

would hire again

9. Professionalism

7.09/10

Nationwide Average: 8.31/10

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Recent Reviews Mention...

unprofessional conduct by crew

crew was professional throughout the moves

incredibly professional crew

professionalism displayed by salesman and crew

10. Conflict Handling

3.07/10

Nationwide Average: 4.07/10

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Recent Reviews Mention...

hoping for a better damage claim experience

"their idea of compensation for loss is 24 dollars"

they refused to adjust the charges when in error

resolved damage claim fairly and with no hassle

11. Precision & Care

5.85/10

Nationwide Average: 8.01/10

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Recent Reviews Mention...

they are friendly

so much damage to items

"items were STOLEN and broken products"

extra care taken to protect belongings

Customer Insights icon

Customer Insights

Cost: $ 2243.00 from 3 historical data points


Interstate Move Duration: 7 days from 8 reviews

Great Crew Members icon

Great Crew Members

IsaacIsaac immediately got to work and was efficient
Travis, Gregprofessionalism displayed and efficiency noted
Rhonda, KeithRhonda was diligent, Keith led the crew well
sales person, moving coordinator, packers, truck driver, movers, third party providing cratingeveryone deserves the highest praise
Steve, Mike, Shawn, Edmondodid a great job in the packing and moving process
How we review icon

How do we review a moving company?

Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

  • 1. Quality

    Overall quality of the service provided on moving day.

  • 2. Punctuality

    Did the crew show up on-time with the required equipment?

  • 3. Affordability

    1 = extremely expensive, 10 = extremely affordable

  • 4. Communication

    Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?

  • 5. Stick to Prices

    Was a lowball quote provided to earn business only to see the final moving day price increase substantially?

  • 6. Speed

    Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!

  • 7. Friendliness

    Was the moving crew cordial and friendly to be around on moving day?

  • 8. Will Hire Again

    How likely a customer is to hire the same movers again for their next move.

  • 9. Professionalism

    Did the moving crew behave in a professional manner on moving day?

  • 10. Conflict Handling

    Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.

  • 11. Precision & Care

    Were walls scratched? Did furniture get scuffed, broken, or lost?

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Dependable Rankings You Can Count On!

Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:

  • No Paid Placements: Every company earns its spot through merit, not payment.
  • Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.

Contact Fry-Wagner Moving & Storage

Location
3700 Rider Trail S, Earth City, MO, 63045
Phone
(314) 291-4100
Link
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