U-Pack Review
Looking to hire U-Pack? See our detailed 11-point review based on our independent analysis of U-Pack, 9 other Tupelo moving companies, and 101 moving companies in Mississippi.
Key Takeaways:
- U-Pack is the Top 3 Movers in Tupelo, MS
- Overall rating: 7.13 out of 10
- Highest 11-point rating category: Affordability
- Our rankings and results are unbiased & backed by data… NOT paid promotions
About
U-Pack is a long-distance moving company that has been operating since 1997. Based in Fort Smith, Arkansas, U-Pack offers a quick and convenient solution for long-distance moves across the nation. They provide door-to-door moving services for homes of all sizes and situations, including military moves, cross-country moves, senior moving, student moves, job relocations, and small moves. The company prides itself on partnering with customers to make the moving process easier, with the help of friendly, experienced consultants and access to various tools and resources. U-Pack offers affordable rates that include fuel costs, and customers only pay for the equipment space they use. Those looking to relocate might also consider looking into the wide array of movers in New Albany, MS for comparison.
Our Research
11 Point Rating
| Metric | Score Out of 10 | vs Nationwide Comparison between U-Pack & the average of all
moving companies nationwide | Positive Reviews The total number of reviews that rated the metric positively (a score of 7-10) | Negative Reviews The total number of reviews that rated the metric negatively (a score of 1-6) | Positive Score | |
|---|---|---|---|---|---|---|
| Quality | 7.73 | ↓ -6.9% | 3 | 0 | 100.0% | |
| Punctuality | 7.24 | ↓ -9.2% | 1 | 0 | 100.0% | |
| Affordability | 8.03 | ↑ 6.0% | 3 | 0 | 100.0% | |
| Communication | 7.41 | ↓ -0.2% | 2 | 0 | 100.0% | |
| Stick to Prices | 6.42 | ↑ 7.7% | 1 | 0 | 100.0% | |
| Will Hire Again | 7.54 | ↓ -6.3% | 3 | 0 | 100.0% |
Recent U-Pack Reviews
Quality - 7.73/10
Overall quality of the service provided on moving day.
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Punctuality - 7.24/10
Did the crew show up on-time with the required equipment?
Overall Review Distribution
Affordability - 8.03/10
How affordable was the moving service?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Communication - 7.41/10
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Stick to Prices - 6.42/10
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
Overall Review Distribution
Will Hire Again - 7.54/10
How likely a customer is to hire the same movers again for their next move.
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Additional Details
Moving Services Offered by U-Pack
- Long Distance Moving
- Cross Country
- Senior Moving
- Student Moves
- Job Relocation
- Small Moves
- U-Pack vs Full Service Comparison
- U-Pack vs Portable Storage Comparison
- U-Pack vs Truck Rental Comparison
- Compare Moving Quotes
Licenses
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Detailed Customer Insights
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Contact U-Pack
- 291 George Thompson Dr, Tupelo, MS, 38801
- (844) 611-4582
- https://www.upack.com/
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How we ranked the top Mississippi movers
Why you should trust us
We take reviews seriously to protect people just like you! Our team has been crunching data on moving companies since 2010. Our math-based ranking system uses data, manual review, and statistical analysis to help you hire the best movers in Mississippi.
Rating Methodology
Here's the methodology we used to come up with the best movers in Mississippi:
Our original review-based ranking algorithm
We started with a total of 101 companies that offer moving services in the Mississippi area.
From these 101 companies, we analyzed a total of 5,256 reviews dating all the way back to December 2009.
We also reviewed a total of 3 state and federal moving licenses from these 101 companies and 274 different 3rd party review and social profiles.
Each of the ~5,000 reviews was scored according to our detailed 11-point rating criteria
This gave us a total of 10,024 data points to compute individual company scores.
Reviews are time-weighted so that more recent reviews carry more weight. This helps you understand how a mover is doing today... not 5 years ago. We have 1,306 Tupelo moving company data points from the past 2 years that carry more weight.
Bayesian averages calculated to fairly account for the differences between companies that are newer.
The Great Guys Moving 11-Point Rating Breakdown
Our 11-point rating criteria scores every Mississippi moving company across 11 of the most important criteria for a succesful moving experience.
Quality
Overall quality of the service provided on moving day.
Punctuality
Did the crew show up on-time with the required equipment?
Affordability
How affordable was the moving service?
Communication
Responsiveness before, during, and after the move.
Stick to Prices
Was the final price consistent with the original quote?
Speed
Efficiency without taking unnecessary time to increase costs.
Friendliness
Was the moving crew cordial and friendly on moving day?
Will Hire Again
How likely a customer is to hire the same movers again.
Professionalism
Did the moving crew behave professionally on moving day?
Conflict Handling
How well the company responds to accidents and issues.
Precision & Care
Were walls scratched? Did furniture get damaged or lost?
