TrueCare Moving Service Review
Looking to hire TrueCare Moving Service? See our detailed 11-point review based on our independent analysis of TrueCare Moving Service, 77 other Minneapolis moving companies, and 298 moving companies in Minnesota.
TrueCare Moving Service has an overall score of 8.82 out of 10. Based on our extensive analysis, this is a Superb score and places it in the top 85.47% of all movers in Minnesota and the top 84.35% of moving companies nationwide. They score better than 254 movers in Minnesota.
Key Takeaways:
- Overall rating: 8.82 out of 10
- Highest 11-point rating category: Friendliness
- Our rankings and results are unbiased & backed by data… NOT paid promotions
About
Founded in 2019, TrueCare Moving Service is a locally owned company in Minneapolis with over 15 years of combined experience. Focused on affordability and friendly customer service, it offers comprehensive relocation services to customers in the Twin Cities, Hennepin County, and surrounding areas in Minnesota. This one-stop-shop specializes in residential and commercial moving, piano transportation, furniture assembly, and packing and unpacking services. Furthermore, for those who prefer to pack their items on their own, TrueCare Moving Service offers packaging materials, such as boxes, tape, moving blankets, and plastic and bubble wrap. This team is committed to giving you the best moving experience possible. It promises upfront pricing to eliminate any hidden fees or additional charges. With TrueCare Moving Service, you will be aware of your moving costs from the get-go, killing the hassles of surprise bills popping up later in the process.
Our Research
11 Point Rating
| Metric | Score Out of 10 | vs Nationwide Comparison between TrueCare Moving Service & the average of all
moving companies nationwide | Positive Reviews The total number of reviews that rated the metric positively (a score of 7-10) | Negative Reviews The total number of reviews that rated the metric negatively (a score of 1-6) | Positive Score | |
|---|---|---|---|---|---|---|
| Quality | 9.42 | ↑ 13.4% | 141 | 7 | 95.3% | |
| Punctuality | 9.30 | ↑ 16.5% | 47 | 3 | 94.0% | |
| Affordability | 8.73 | ↑ 15.2% | 36 | 5 | 87.8% | |
| Communication | 9.37 | ↑ 26.1% | 58 | 3 | 95.1% | |
| Stick to Prices | 8.25 | ↑ 38.3% | 22 | 4 | 84.6% | |
| Speed | 9.11 | ↑ 7.9% | 65 | 6 | 91.5% | |
| Friendliness | 9.51 | ↑ 8.9% | 84 | 3 | 96.6% | |
| Will Hire Again | 9.37 | ↑ 16.5% | 139 | 7 | 95.2% | |
| Professionalism | 9.25 | ↑ 13.1% | 95 | 7 | 93.1% | |
| Conflict Handling | 5.43 | ↑ 33.5% | 5 | 5 | 50.0% | |
| Precision & Care | 9.26 | ↑ 16.8% | 67 | 4 | 94.4% |
Recent TrueCare Moving Service Reviews
Quality - 9.42/10
Overall quality of the service provided on moving day.
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Punctuality - 9.30/10
Did the crew show up on-time with the required equipment?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Affordability - 8.73/10
How affordable was the moving service?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Communication - 9.37/10
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Stick to Prices - 8.25/10
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Speed - 9.11/10
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Friendliness - 9.51/10
Was the moving crew cordial and friendly to be around on moving day?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Will Hire Again - 9.37/10
How likely a customer is to hire the same movers again for their next move.
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Professionalism - 9.25/10
Did the moving crew behave in a professional manner on moving day?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Conflict Handling - 5.43/10
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Precision & Care - 9.26/10
Were walls scratched? Did furniture get scuffed, broken, or lost?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Additional Details
Moving Services Offered by TrueCare Moving Service
- Residential Moving
- Commercial Moving
- Piano Moving
- Professional Mover
- Flat Truck Fee
- Packing Materials
- Heavy Lifting & Moving Packing
- Upright Piano Moving
- Furniture Assembly
Licenses
State & federal license information
USDOT Interstate License
Status: Not Authorized for Interstate Moves (last checked 6/25/25)- USDOT: 3315756
- ENTITY TYPE: Carrier
1
Registered Trucks, Tractors, or Vans
1
Registered Drivers
7/28/23
Most Recent USDOT Update
1,000
Annual Interstate Miles (2022)
Detailed Customer Insights
Based on our analysis of TrueCare Moving Service's customer reviews:
3.25 hrs
Local Move Duration
based on 8 reviews
Error. Please try again later.
Awards
Contact TrueCare Moving Service
- 701 N Washington Ave ste 111-223, Minneapolis, MN, 55401
- (612) 802-5488
- https://truecaremovingservice.com/
Follow TrueCare Moving Service:
How we ranked the top Minnesota movers
Why you should trust us
We take reviews seriously to protect people just like you! Our team has been crunching data on moving companies since 2010. Our math-based ranking system uses data, manual review, and statistical analysis to help you hire the best movers in Minnesota.
Rating Methodology
Here's the methodology we used to come up with the best movers in Minnesota:
Our original review-based ranking algorithm
We started with a total of 298 companies that offer moving services in the Minnesota area.
From these 298 companies, we analyzed a total of 34,932 reviews dating all the way back to August 2008.
We also reviewed a total of 125 state and federal moving licenses from these 298 companies and 928 different 3rd party review and social profiles.
Each of the ~34,000 reviews was scored according to our detailed 11-point rating criteria
This gave us a total of 90,616 data points to compute individual company scores.
Reviews are time-weighted so that more recent reviews carry more weight. This helps you understand how a mover is doing today... not 5 years ago. We have 14,765 Minneapolis moving company data points from the past 2 years that carry more weight.
Bayesian averages calculated to fairly account for the differences between companies that are newer.
The Great Guys Moving 11-Point Rating Breakdown
Our 11-point rating criteria scores every Minnesota moving company across 11 of the most important criteria for a succesful moving experience.
Quality
Overall quality of the service provided on moving day.
Punctuality
Did the crew show up on-time with the required equipment?
Affordability
How affordable was the moving service?
Communication
Responsiveness before, during, and after the move.
Stick to Prices
Was the final price consistent with the original quote?
Speed
Efficiency without taking unnecessary time to increase costs.
Friendliness
Was the moving crew cordial and friendly on moving day?
Will Hire Again
How likely a customer is to hire the same movers again.
Professionalism
Did the moving crew behave professionally on moving day?
Conflict Handling
How well the company responds to accidents and issues.
Precision & Care
Were walls scratched? Did furniture get damaged or lost?
