Founded in 2019, TrueCare Moving Service is a locally owned company in Minneapolis with over 15 years of combined experience. Focused on affordability and friendly customer service, it offers comprehensive relocation services to customers in the Twin Cities, Hennepin County, and surrounding areas in Minnesota. This one-stop-shop specializes in residential and commercial moving, piano transportation, furniture assembly, and packing and unpacking services. Furthermore, for those who prefer to pack their items on their own, TrueCare Moving Service offers packaging materials, such as boxes, tape, moving blankets, and plastic and bubble wrap. This team is committed to giving you the best moving experience possible. It promises upfront pricing to eliminate any hidden fees or additional charges. With TrueCare Moving Service, you will be aware of your moving costs from the get-go, killing the hassles of surprise bills popping up later in the process.
TrueCare Moving Service
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About TrueCare Moving Service
Additional Cities Served: St. Paul, Brooklyn Park, Plymouth, Woodbury, Lakeville, Eagan, BlaineShow More >
Moving Services
- Residential Moving
- Commercial Moving
- Piano Moving
- Professional Mover
- Flat Truck Fee
- Packing Materials
- Heavy Lifting & Moving Packing
- Upright Piano Moving
- Furniture Assembly
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Not Authorized
for Interstate Moves
Last Checked: 01/09/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Awards
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Customer Reviews of TrueCare Moving Service
We analyzed and organized the customer reviews of TrueCare Moving Service in Minneapolis, MN using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for TrueCare Moving Service based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:
1. Quality
Nationwide Average: 8.44/10
Recent Reviews Mention...
“our move resulted in damage to multiple pieces of furniture”
“TrueCare is one of the best in town”
“great work by movers”
“TrueCare made the moving process easy and stress-free”
2. Punctuality
Nationwide Average: 8.07/10
Recent Reviews Mention...
“they are on time”
“they were on time the day of my move”
“precise timing”
“arrived promptly the morning of the move”
3. Affordability
Nationwide Average: 7.69/10
Recent Reviews Mention...
“the job took double the time quoted so the cost was significantly more than we expected”
“the prices are great”
“Great Prices for the service you get”
“quote was ~$400 off”
4. Communication
Nationwide Average: 7.53/10
Recent Reviews Mention...
“Communication with the company was quick, easy and efficient”
“owner assured resolution but never followed through”
“great communication and customer service”
“amazing communication”
5. Stick to Prices
Nationwide Average: 5.99/10
Recent Reviews Mention...
“quote was ~$400 off and discount forgotten”
“quote was spot on”
“came in under budget”
“unprofessional with their quotes”
6. Speed
Nationwide Average: 8.58/10
Recent Reviews Mention...
“the job took double the time quoted”
“they were fast”
“unloading took 3x longer than loading”
“move was completed in 4 hours”
7. Friendliness
Nationwide Average: 8.91/10
Recent Reviews Mention...
“they were kind and generous”
“The moving team were pleasant to deal with”
“they are friendly”
“they were detailed oriented and asked where things go”
8. Will Hire Again
Nationwide Average: 8.18/10
Recent Reviews Mention...
“recommend this company and would hire again”
“definitely recommend them to help move others”
“would definitely use you again in the future”
“recommend this company and would hire again”
9. Professionalism
Nationwide Average: 8.31/10
Recent Reviews Mention...
“very skilled and professional”
“movers are very professional”
“the training and diligence was not what we expected”
“lack of professionalism in handling belongings and storage”
10. Conflict Handling
Nationwide Average: 4.07/10
Recent Reviews Mention...
“no compensation or follow-up after reporting damage”
“The owner did make an attempt to compensate us for the damage”
“issues addressed, but forgotten actions and unfulfilled promises”
“Tyrell went above and beyond to make it right”
11. Precision & Care
Nationwide Average: 8.01/10
Recent Reviews Mention...
“damage to multiple pieces of furniture, our front door and marks on the floor and carpet”
“all belongings are well taken care of and moved with care”
“they truly care”
“gentle with my personal belongings”
Customer Insights
Local Move Duration: 3.25 hours from 8 reviews
Great Crew Members
| Tyrell | kept his word and went above and beyond |
| Martez, Elias, J.R. | great team, friendly and efficient, experienced and caring |
| Tyrell | Tyrell's team made moving pleasurable |
| Tyrell | Tyrell was very flexible in scheduling |
| Tyrell | Tyrell went above and beyond to make things right |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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