The Move Crew Review
Looking to hire The Move Crew? See our detailed 11-point review based on our independent analysis of The Move Crew, 101 other Minneapolis moving companies, and 323 moving companies in Minnesota.
The Move Crew has an overall score of 9.18 out of 10. Based on our extensive analysis, this is an Exceptional score and places it in the top 95.15% of all movers in Minnesota and the top 94.12% of moving companies nationwide. They score better than 306 movers in Minnesota.
Key Takeaways:
- Overall rating: 9.18 out of 10
- Highest 11-point rating category: Friendliness
- Our rankings and results are unbiased & backed by data… NOT paid promotions
About
Locally-owned and operated, The Move Crew boasts unrivaled moving service, storage solutions, and customer service and has the glowing reviews and referrals to back it. Based in Minneapolis, it has consistently helped residents and business owners in the Twin Cities with local, intrastate, and interstate relocations since 2015. The Move Crew has a wide range of products and services on offer, allowing you to choose from a comprehensive door-to-door moving package, select labor-only services, or quality packing supplies. Whether it's moving a single item, an entire household, or a multiple-floor office, The Move Crew gets the job done quickly and safely.
Our Research
11 Point Rating
| Metric | Score Out of 10 | vs Nationwide Comparison between The Move Crew & the average of all
moving companies nationwide | Positive Reviews The total number of reviews that rated the metric positively (a score of 7-10) | Negative Reviews The total number of reviews that rated the metric negatively (a score of 1-6) | Positive Score | |
|---|---|---|---|---|---|---|
| Quality | 9.57 | ↑ 15.3% | 206 | 8 | 96.3% | |
| Punctuality | 9.58 | ↑ 20.2% | 90 | 2 | 97.8% | |
| Affordability | 8.91 | ↑ 17.7% | 56 | 6 | 90.3% | |
| Communication | 9.58 | ↑ 29.0% | 81 | 2 | 97.6% | |
| Stick to Prices | 9.41 | ↑ 57.8% | 44 | 2 | 95.7% | |
| Speed | 9.37 | ↑ 11.0% | 118 | 8 | 93.7% | |
| Friendliness | 9.84 | ↑ 12.7% | 126 | 1 | 99.2% | |
| Will Hire Again | 9.38 | ↑ 16.7% | 202 | 12 | 94.4% | |
| Professionalism | 9.45 | ↑ 15.7% | 126 | 7 | 94.7% | |
| Conflict Handling | 6.59 | ↑ 62.1% | 12 | 6 | 66.7% | |
| Precision & Care | 9.31 | ↑ 17.6% | 121 | 10 | 92.4% |
Recent The Move Crew Reviews
Quality - 9.57/10
Overall quality of the service provided on moving day.
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Punctuality - 9.58/10
Did the crew show up on-time with the required equipment?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Affordability - 8.91/10
How affordable was the moving service?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Communication - 9.58/10
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Stick to Prices - 9.41/10
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
Overall Review Distribution
Speed - 9.37/10
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
Overall Review Distribution
Friendliness - 9.84/10
Was the moving crew cordial and friendly to be around on moving day?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Will Hire Again - 9.38/10
How likely a customer is to hire the same movers again for their next move.
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Professionalism - 9.45/10
Did the moving crew behave in a professional manner on moving day?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Conflict Handling - 6.59/10
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
Overall Review Distribution
Precision & Care - 9.31/10
Were walls scratched? Did furniture get scuffed, broken, or lost?
Overall Review Distribution
Additional Details
Moving Services Offered by The Move Crew
- Residential Packing
- Local Commercial Moving
- Long Distance Commercial Moving
- Local Residential Moving
- Long Distance Residential Moving
- Commercial Packing
- Interstate Moving & Packing
- Short term storage
- Long term storage
- We Sell Boxes & Packing supplies
Licenses
State & federal license information
Minnesota Moving License
Status: Active (last checked: 4/29/25)Minnesota Moving License Information
- License Number: 380620
- License Status: Active
- Date Issued: 2/19/25
USDOT Interstate License
Status: Authorized for Interstate Moves (last checked 6/25/25)- USDOT: 2552505
- MC: 916273
- ENTITY TYPE: Carrier
8
Registered Trucks, Tractors, or Vans
10
Registered Drivers
12/02/24
Most Recent USDOT Update
186,285
Annual Interstate Miles (2024)
Detailed Customer Insights
Based on our analysis of The Move Crew's customer reviews:
3 hrs
Local Move Duration
based on 15 reviews
4 days
Interstate Move Duration
based on 3 reviews
Average Cost
$1,090.00
based on 3 historical data points
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Awards
Contact The Move Crew
- 1700 Broadway St NE, Minneapolis, MN, 55413
- (612) 361-6787
- https://www.themovecrew.com/
Follow The Move Crew:
How we ranked the top Minnesota movers
Why you should trust us
We take reviews seriously to protect people just like you! Our team has been crunching data on moving companies since 2010. Our math-based ranking system uses data, manual review, and statistical analysis to help you hire the best movers in Minnesota.
Rating Methodology
Here's the methodology we used to come up with the best movers in Minnesota:
Our original review-based ranking algorithm
We started with a total of 323 companies that offer moving services in the Minnesota area.
From these 323 companies, we analyzed a total of 35,238 reviews dating all the way back to August 2008.
We also reviewed a total of 126 state and federal moving licenses from these 323 companies and 954 different 3rd party review and social profiles.
Each of the ~35,000 reviews was scored according to our detailed 11-point rating criteria
This gave us a total of 91,541 data points to compute individual company scores.
Reviews are time-weighted so that more recent reviews carry more weight. This helps you understand how a mover is doing today... not 5 years ago. We have 9,020 Minneapolis moving company data points from the past 2 years that carry more weight.
Bayesian averages calculated to fairly account for the differences between companies that are newer.
The Great Guys Moving 11-Point Rating Breakdown
Our 11-point rating criteria scores every Minnesota moving company across 11 of the most important criteria for a succesful moving experience.
Quality
Overall quality of the service provided on moving day.
Punctuality
Did the crew show up on-time with the required equipment?
Affordability
How affordable was the moving service?
Communication
Responsiveness before, during, and after the move.
Stick to Prices
Was the final price consistent with the original quote?
Speed
Efficiency without taking unnecessary time to increase costs.
Friendliness
Was the moving crew cordial and friendly on moving day?
Will Hire Again
How likely a customer is to hire the same movers again.
Professionalism
Did the moving crew behave professionally on moving day?
Conflict Handling
How well the company responds to accidents and issues.
Precision & Care
Were walls scratched? Did furniture get damaged or lost?
