U-Pack

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Good
based on 463+ data points
Circle Info

About U-Pack

U-Pack is a national moving company that provides an innovative approach to relocating. And it saves you a few bucks at the same time. With U-Pack, you won’t have to worry about hidden fees or additional charges you might get from traditional full-service moves because you have more control over your moving process. U-Pack provides high-quality mobile storage solutions delivered right at your doorstep or curbside, with up to 3 days for packing and loading. Then when you’re ready, its professional drivers will pick up your unit and deliver all your items directly to your new home or keep it in a secure storage facility while you’re in between moves. This hybrid moving company offers convenience, control, and flexibility at an affordable price.

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Moving Services

  • Long Distance Moving
  • Military Moves
  • Cross Country Moving
  • Senior Moving
  • Student Moves
  • Job Relocation
  • Small Moves
  • Compare Moving Services
  • U-Pack vs Full Service
  • U-Pack vs Portable Storage

Minnesota Moving License

Active

Last Checked: 02/23/22
USDOT Interstate License
Circle Info

Authorized

for Interstate Moves

Last Checked: 01/09/25

USDOT

2306845

ENTITY TYPE

Carrier

*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx

Awards

Top 10 Movers in Minneapolis, MN 2023 award
Top 10 Movers in Minneapolis, MN 2022 award

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Customer Reviews of U-Pack

We analyzed and organized the customer reviews of U-Pack in Minneapolis, MN using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for U-Pack based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:

1. Quality

8.51/10

Nationwide Average: 8.44/10

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Recent Reviews Mention...

Moving was almost a delight with U-Pack

BEST experience I have ever had with moving

everything has gone as expected each move

they suck and did poor repairs

2. Punctuality

8.78/10

Nationwide Average: 8.07/10

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Recent Reviews Mention...

ON time Perfect delivery

arrived within the stated time frame

On-time in MN and FL

The truck was there right on time

3. Affordability

8.85/10

Nationwide Average: 7.69/10

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Recent Reviews Mention...

prices were fair

U pack was the best priced

fair pricing

saved us 1000's over a full service moving company

4. Communication

8.66/10

Nationwide Average: 7.53/10

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Recent Reviews Mention...

kept us informed on the whole process

Everyone I talked to was helpful and friendly

answered every question with ONE phone call

very good communication throughout the move

5. Stick to Prices

8.04/10

Nationwide Average: 5.99/10

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Recent Reviews Mention...

stuck to the estimate every time

honored the original price, no hidden fees

unexpected payment despite issues

paid extra for guaranteed delivery and it was honored

6. Speed

8.15/10

Nationwide Average: 8.58/10

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Recent Reviews Mention...

did everything myself and still charged

arrived a week earlier than expected

quickly unloading the cube implies speediness

delivery was fast across 4 states

7. Friendliness

9.18/10

Nationwide Average: 8.91/10

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Recent Reviews Mention...

Everyone was helpful, friendly, and reassuring

The truck drivers themselves were very friendly

every person was so friendly and kind

with a friendly driver

8. Will Hire Again

8.51/10

Nationwide Average: 8.18/10

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Recent Reviews Mention...

Glad I could depend on them, made things less stressful

would definitely use them again

Highly Recommend ... You won't be disappointed

highly recommend U pack

9. Professionalism

8.23/10

Nationwide Average: 8.31/10

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Recent Reviews Mention...

Crew was helpful and friendly throughout

every employee was professional

professional in both MN and FL

lack of professionalism in handling issues

10. Conflict Handling

4.46/10

Nationwide Average: 4.07/10

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Recent Reviews Mention...

Worked with me to rectify a permit mistake

did not want to pay for damages

no attempt to rectify the situation

pictures had mold growth, not weather tight

11. Precision & Care

6.63/10

Nationwide Average: 8.01/10

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Recent Reviews Mention...

damaged items due to roof leak

everything arrived as packed

had to carry everything myself

furniture was ruined due to standing water

Customer Insights icon

Customer Insights

Cost: $ 1316.00 from 4 historical data points


Interstate Move Duration: 5 days from 10 reviews

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Great Crew Members

MikeMike in AZ was very nice
Barbcalled me for earlier delivery, professional and friendly
BarbBarb was really personable and pleasant
DriversDrivers were great and informative
BarbBarb was amazing and thorough
How we review icon

How do we review a moving company?

Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

  • 1. Quality

    Overall quality of the service provided on moving day.

  • 2. Punctuality

    Did the crew show up on-time with the required equipment?

  • 3. Affordability

    1 = extremely expensive, 10 = extremely affordable

  • 4. Communication

    Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?

  • 5. Stick to Prices

    Was a lowball quote provided to earn business only to see the final moving day price increase substantially?

  • 6. Speed

    Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!

  • 7. Friendliness

    Was the moving crew cordial and friendly to be around on moving day?

  • 8. Will Hire Again

    How likely a customer is to hire the same movers again for their next move.

  • 9. Professionalism

    Did the moving crew behave in a professional manner on moving day?

  • 10. Conflict Handling

    Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.

  • 11. Precision & Care

    Were walls scratched? Did furniture get scuffed, broken, or lost?

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Dependable Rankings You Can Count On!

Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:

  • No Paid Placements: Every company earns its spot through merit, not payment.
  • Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.

Contact U-Pack

Location
2950 Lone Oak Cir, Eagan, MN, 55121
Phone
(844) 611-4582
Link
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