PODS Moving & Storage is a leading moving and storage company catering to individuals and businesses. Established in 1998, PODS operates in the United States, Canada, Australia, and the United Kingdom, with over 245 Storage Center locations servicing 46 states and 6 provinces. As a provider of flexible and convenient solutions, this company is a part of the broad range of Bloomington, MN moving services available. PODS offers pay-as-you-go pricing, built-in storage, adjustable scheduling, and various container sizes (8-foot, 12-foot, and 16-foot). In addition to their standard offerings, the company also extends services like car shipping, moving supplies, and packing and loading assistance, ensuring a comprehensive moving experience tailored to the customer's unique needs.
PODS Moving & Storage
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About PODS Moving & Storage
Additional Cities Served: Burnsville, New Prague, Carver
Moving Services
- Local Moving
- Long-Distance Moving
- Storage Services
- Storage On-Site
- Contents Protection
- Packing & Loading Assistance
- Moving Supplies
- Car Shipping
- Commercial Moving
- Commercial Storage Units
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Customer Reviews of PODS Moving & Storage
We analyzed and organized the customer reviews of PODS Moving & Storage in Bloomington, MN using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for PODS Moving & Storage based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:
1. Quality
Nationwide Average: 8.44/10
Recent Reviews Mention...
“terrible experience and feeling overcharged”
“worst experience ever with a company”
“great experience”
“Professional and proficient service”
2. Punctuality
Nationwide Average: 8.07/10
Recent Reviews Mention...
“container was diverted, causing delay”
“they are saying they can't deliver it until 8/29”
“POD wasn't picked up as requested”
3. Communication
Nationwide Average: 7.53/10
Recent Reviews Mention...
“unable to get connected with local agent”
“extremely difficult to follow up and unclear communications”
“customer service was professional and proficient”
“no effective communication about diverted container”
4. Stick to Prices
Nationwide Average: 5.99/10
Recent Reviews Mention...
“charges exceeded quoted price”
“did not stick to the quoted delivery date”
“promised compensation not fulfilled”
“Service delivery area not disclosed upfront.”
5. Friendliness
Nationwide Average: 8.91/10
Recent Reviews Mention...
“Latresa was a joy to work with”
“Latresa is friendly”
“they are friendly”
6. Will Hire Again
Nationwide Average: 8.18/10
Recent Reviews Mention...
“would not hire again”
“would not hire again due to delivery and communication issues”
“would not use them again”
“great experience”
7. Professionalism
Nationwide Average: 8.31/10
Recent Reviews Mention...
“crew conducted themselves professionally”
“drivers really know their equipment, true professional job”
“Did not care about customer service.”
8. Conflict Handling
Nationwide Average: 4.07/10
Recent Reviews Mention...
“no resolution or care by PODS”
“did not rectify losing container issue”
“did not fulfill promised compensation”
“Did not attempt to rectify the delivery issue.”
Great Crew Members
| Latresa | Latresa navigated a tricky driveway, ensured proper placement |
| Latresa | Accurate, friendly, careful |
| Latresa | did a super job |
| Carrie | extremely professional and helpful |
| Deaevn B. | worked to ensure our move goes smoothly |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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