1-800-PACK-RAT Moving and Storage

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1-800-PACK-RAT Moving and Storage
MoversChevron RightMinnesotaChevron RightBloomingtonChevron Right1-800-PACK-RAT Moving and Storage
based on 159+ data points
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About 1-800-PACK-RAT Moving and Storage

1-800-PACK-RAT Moving and Storage is a company that aims to make moving and storage simple. Through their all-steel, portable storage and moving containers, they ensure the safety and security of customers' items while providing exceptional customer service. Offering a range of services such as long-distance and local moving solutions, on-site storage solutions, secure warehouse storage, all-steel weatherproof moving containers, and business solutions, they build their reputation as a significant player in the business. The company has a nationwide network of more than 65 secure warehouse storage facilities and offers flexible short- and long-term storage options. Their services are well-recognized for being stress-free, convenient, and affordable, aiding them to stand out as one of the movers in Bloomington, MN.

Moving Services

  • Long-Distance Moving Solutions
  • Local Moving Solutions
  • On-Site Storage Solutions
  • Secure Warehouse Storage Solutions
  • All-Steel Containers
  • Business Solutions

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Customer Reviews of 1-800-PACK-RAT Moving and Storage

We analyzed and organized the customer reviews of 1-800-PACK-RAT Moving and Storage in Bloomington, MN using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for 1-800-PACK-RAT Moving and Storage based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:

1. Quality

6.48/10

Nationwide Average: 8.44/10

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Recent Reviews Mention...

bad experience due to unclean pod and bed bugs

best customer service I've ever had

great work by movers

exceptional service provided

2. Punctuality

5.34/10

Nationwide Average: 8.07/10

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Recent Reviews Mention...

team was prompt

promised 9am but now say AM slot

came exactly when they said

were late and did not notify in a timely manner

3. Affordability

5.51/10

Nationwide Average: 7.69/10

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Recent Reviews Mention...

charged a lot for changing delivery dates

provided at a reasonable price

way cheaper than competitors

not affordable due to potential extra costs incurred from delays

4. Communication

5.04/10

Nationwide Average: 7.53/10

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Recent Reviews Mention...

not informed about cleaning practices

always polite, helpful, and go out of their way to assist

exceptional customer service

difficult to reach local facility

5. Stick to Prices

3.28/10

Nationwide Average: 5.99/10

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Recent Reviews Mention...

received a $50 discount

did not stick to promised delivery times

they don't stand by their quote

scammed by charging for undelivered service

6. Speed

7.8/10

Nationwide Average: 8.58/10

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Recent Reviews Mention...

unloaded things very quickly within 4 days

efficient process

Service was fast.

much easier than moving to a storage unit

7. Friendliness

7.36/10

Nationwide Average: 8.91/10

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Recent Reviews Mention...

always polite and helpful

they are not very nice

drivers were incredibly disrespectful

everyone was super friendly

8. Will Hire Again

5.65/10

Nationwide Average: 8.18/10

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Recent Reviews Mention...

would not hire again

would definitely hire them again because of their service

would highly recommend their services

would hire again because of exceptional service

9. Professionalism

6.3/10

Nationwide Average: 8.31/10

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Recent Reviews Mention...

team's professionalism and commitment to excellence

expertise and commitment to customer peace show professionalism

lack of accountability and professionalism

crew was unprofessional and yelled when asked to move

10. Conflict Handling

2.35/10

Nationwide Average: 4.07/10

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Recent Reviews Mention...

no effort to rectify the situation or offer compensation

did not rectify container's poor condition

had knowledge to nip potential problems in the bud

denied claim without looking at evidence

11. Precision & Care

5.54/10

Nationwide Average: 8.01/10

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Recent Reviews Mention...

furniture damaged by smells and bed bugs

ensured all my belongings arrived safely

container was rusted and in poor condition

container leaked, damaging furniture

How we review icon

How do we review a moving company?

Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

  • 1. Quality

    Overall quality of the service provided on moving day.

  • 2. Punctuality

    Did the crew show up on-time with the required equipment?

  • 3. Affordability

    1 = extremely expensive, 10 = extremely affordable

  • 4. Communication

    Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?

  • 5. Stick to Prices

    Was a lowball quote provided to earn business only to see the final moving day price increase substantially?

  • 6. Speed

    Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!

  • 7. Friendliness

    Was the moving crew cordial and friendly to be around on moving day?

  • 8. Will Hire Again

    How likely a customer is to hire the same movers again for their next move.

  • 9. Professionalism

    Did the moving crew behave in a professional manner on moving day?

  • 10. Conflict Handling

    Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.

  • 11. Precision & Care

    Were walls scratched? Did furniture get scuffed, broken, or lost?

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Dependable Rankings You Can Count On!

Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:

  • No Paid Placements: Every company earns its spot through merit, not payment.
  • Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.

Contact 1-800-PACK-RAT Moving and Storage

Location
701 Ladybird Ln # 2, Burnsville, MN, 55337
Phone
(800) 722-5728
Link
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