Merchants Moving & Storage has been offering professional moving services in north central Minnesota for over 25 years. The company operates in areas such as Bemidji, Brainerd, and Cass Lake. This locally owned and insured moving company provides local and long-distance moving, with services including packing supplies and climate-controlled storage facilities. They have experience handling large items, such as pianos and gun safes, and offer free estimates and guaranteed customer satisfaction. If you are searching for movers in Hibbing, MN, Merchants Moving & Storage maintains an MTSA certification, ensuring a trusted and secure experience for customers.
Merchants Moving & Storage
About Merchants Moving & Storage
Additional Cities Served: Bemidji, Brainerd, Waconia, Cloquet, Detroit Lakes, St. Francis, CrookstonShow More >
Moving Services
- Local moving
- Long-distance moving
- Cross-country moving
- Small moving
- Piano moving
- Pool table moving
- Last-minute moving
- Furniture moving
- Packing services
- Storage services
Minnesota Moving License
Canceled
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Customer Reviews of Merchants Moving & Storage
We analyzed and organized the customer reviews of Merchants Moving & Storage in Hibbing, MN using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for Merchants Moving & Storage based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:
1. Quality
8.3/10
Nationwide Average: 8.44/10
Recent Reviews Mention...
“the guys were super friendly and hardworking”
“they were organized, efficient, and careful”
“Super quick and friendly”
“super impressed with service”
2. Punctuality
8.87/10
Nationwide Average: 8.07/10
Recent Reviews Mention...
“they arrived on time”
“arrived punctually”
“they were able to come out the same day”
“They were punctual even though they were driving from Bemidji”
3. Communication
7.42/10
Nationwide Average: 7.53/10
Recent Reviews Mention...
“communicated very clearly about their plan”
“communication seems very unorganized”
“Mike was an excellent communicator”
“Mike returned calls promptly and assessed situation professionally”
4. Speed
9/10
Nationwide Average: 8.58/10
Recent Reviews Mention...
“quick to get the truck loaded”
“they were done within an hour”
“Super quick and friendly”
“got us moved quickly”
5. Friendliness
8.94/10
Nationwide Average: 8.91/10
Recent Reviews Mention...
“guys were super friendly”
“Super quick and friendly”
“owners are kind and caring”
“Parker, Seth and Brody were friendly and fun”
6. Will Hire Again
8.29/10
Nationwide Average: 8.18/10
Recent Reviews Mention...
“willing to help out wherever needed”
“took all of my stresses of moving away”
“Will recommend to friends and family”
“highly recommended”
7. Professionalism
8.59/10
Nationwide Average: 8.31/10
Recent Reviews Mention...
“guys were very professional”
“efficient and hard workers”
“Very professional moving service”
“Parker, Seth and Brody were professional and hard working”
8. Conflict Handling
3.92/10
Nationwide Average: 4.07/10
Recent Reviews Mention...
“they charged for an extra month of storage”
“eventually mailed a refund check”
“Mike mailed a personal check upon prompting”
9. Precision & Care
8.08/10
Nationwide Average: 8.01/10
Recent Reviews Mention...
“wrapped nicely in a thick cover or plastic wrap”
“Mike goes above and beyond for customers”
“appreciate the care they took with our fragile belongings”
“carefully transported items without damage”
Great Crew Members
| Mike | Mike goes above and beyond for customers |
| Mike,Parker,Seth,Brody | were honest, excellent communicator, professional, hardworking, and friendly |
| Mike | Mike's experience and management praised |
| Robert, Michael | did an amazing job for us moving |
| Dylan | Dylan did a great job |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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