U-Box at U-Haul Review
Looking to hire U-Box at U-Haul? See our detailed 11-point review based on our independent analysis of U-Box at U-Haul, 65 other Ithaca moving companies, and 409 moving companies in Michigan.
Key Takeaways:
- Overall rating: 6.47 out of 10
- Highest 11-point rating category: Quality
- Our rankings and results are unbiased & backed by data… NOT paid promotions
About
U-Haul, founded in 1945 by WWII Navy veteran L.S. "Sam" Shoen and his wife, Anna Mary Carty Shoen, began out of necessity for one-way DIY moving solutions across the U.S. and Canada. Headquartered in Phoenix, AZ since 1967, U-Haul is the holding company under U-Haul International. As a trailblazer in the industry, U-Haul offers a vast selection of DIY moving equipment and services including truck and trailer rentals, self-storage units, portable containers (U-Box), trailer hitches installation, and propane refilling stations. Their services are characterized by a wide-spread availability thanks to a network of over 20,000 dealers across North America, embodying U-Haul's mission to serve the DIY mover by providing extensive equipment and convenience readily accessible online and in-person. Over the decades, U-Haul has evolved to include climate-controlled storage options and innovative online systems like Truck Share 24/7, significantly enlarging its customer base and geographical footprint. The crawl was successful as it provided comprehensive historical and operational data about the company.
Our Research
11 Point Rating
| Metric | Score Out of 10 | vs Nationwide Comparison between U-Box at U-Haul & the average of all
moving companies nationwide | Positive Reviews The total number of reviews that rated the metric positively (a score of 7-10) | Negative Reviews The total number of reviews that rated the metric negatively (a score of 1-6) | Positive Score | |
|---|---|---|---|---|---|---|
| Quality | 7.29 | ↓ -12.1% | 1 | 0 | 100.0% | |
| Affordability | 7.13 | ↓ -5.9% | 1 | 0 | 100.0% |
Recent U-Box at U-Haul Reviews
Quality - 7.29/10
Overall quality of the service provided on moving day.
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Affordability - 7.13/10
How affordable was the moving service?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Additional Details
Moving Services Offered by U-Box at U-Haul
- Local Moving
- Long-Distance Moving
- International Moving
- College Moving
- Military Moving
- Packing and Unpacking Services
- Self-Storage
- Hourly Moving Labor
- Furniture Moving
- Appliance Moving
Licenses
State & federal license information
USDOT Interstate License
Status: Authorized for Interstate Moves (last checked 7/05/25)- USDOT: 428443
- MC: 881185
- ENTITY TYPE: Carrier
56
Registered Trucks, Tractors, or Vans
125
Registered Drivers
3/03/25
Most Recent USDOT Update
836,700
Annual Interstate Miles (2024)
Detailed Customer Insights
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Contact U-Box at U-Haul
- Zilwaukee, MI, 48604
- (989) 791-1510
- https://www.uhaul.com/Locations/UBox-Containers-near-Saginaw-MI-48603/944052/
Follow U-Box at U-Haul:
How we ranked the top Michigan movers
Why you should trust us
We take reviews seriously to protect people just like you! Our team has been crunching data on moving companies since 2010. Our math-based ranking system uses data, manual review, and statistical analysis to help you hire the best movers in Michigan.
Rating Methodology
Here's the methodology we used to come up with the best movers in Michigan:
Our original review-based ranking algorithm
We started with a total of 409 companies that offer moving services in the Michigan area.
From these 409 companies, we analyzed a total of 49,564 reviews dating all the way back to October 2007.
We also reviewed a total of 3 state and federal moving licenses from these 409 companies and 1,358 different 3rd party review and social profiles.
Each of the ~49,000 reviews was scored according to our detailed 11-point rating criteria
This gave us a total of 122,197 data points to compute individual company scores.
Reviews are time-weighted so that more recent reviews carry more weight. This helps you understand how a mover is doing today... not 5 years ago. We have 17,811 Ithaca moving company data points from the past 2 years that carry more weight.
Bayesian averages calculated to fairly account for the differences between companies that are newer.
The Great Guys Moving 11-Point Rating Breakdown
Our 11-point rating criteria scores every Michigan moving company across 11 of the most important criteria for a succesful moving experience.
Quality
Overall quality of the service provided on moving day.
Punctuality
Did the crew show up on-time with the required equipment?
Affordability
How affordable was the moving service?
Communication
Responsiveness before, during, and after the move.
Stick to Prices
Was the final price consistent with the original quote?
Speed
Efficiency without taking unnecessary time to increase costs.
Friendliness
Was the moving crew cordial and friendly on moving day?
Will Hire Again
How likely a customer is to hire the same movers again.
Professionalism
Did the moving crew behave professionally on moving day?
Conflict Handling
How well the company responds to accidents and issues.
Precision & Care
Were walls scratched? Did furniture get damaged or lost?
