Extra Mile Moving is a Michigan-based full-service moving company founded by brothers Stephen and Joseph Marshall. With six years of experience in the moving industry, they strive to provide the highest quality moving experience possible. The company offers a stress-free and flexible transition process, guiding the client from start to finish with personalized service. Their services include providing quotes, scheduling, and ensuring client satisfaction. Situated in Ann Arbor, MI, it's easy to see how this company could be seen amongst the experienced movers serving Ann Arbor, MI. Extra Mile Moving prioritizes client happiness and aims to help clients feel settled in their new homes. To get started with your move, call 734-358-8609 or email extramilemi@gmail.com.
Extra Mile Moving
#1 Ranked Movers in Ann Arbor, MI
About Extra Mile Moving
Additional Cities Served: Troy, Rochester Hills, Taylor, Novi, Allen Park, Romulus, YpsilantiShow More >
Moving Services
- Local moving
- Long-distance moving
- Small moves
- Furniture moving
- Piano moving
- Pool table moving
- Appliance moving
- Packing services
- Hourly moving services
- Storage services
Awards
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Customer Reviews of Extra Mile Moving
We analyzed and organized the customer reviews of Extra Mile Moving in Ann Arbor, MI using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for Extra Mile Moving based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:
1. Quality
Nationwide Average: 8.44/10
Recent Reviews Mention...
“wonderful crew provided professional service”
“Joe and Stephen truly go the extra mile”
“great work by movers”
“Arrived on time and completed the job well”
2. Punctuality
Nationwide Average: 8.07/10
Recent Reviews Mention...
“Moved things around to accommodate same day request”
“Arrived on time”
“arrived shortly after the expected time due to traffic”
“punctual for both trips”
3. Affordability
Nationwide Average: 7.69/10
Recent Reviews Mention...
“Pricing was fair and equitable”
“more affordable options”
“worth every penny and then some”
“very reasonably priced for a move”
4. Communication
Nationwide Average: 7.53/10
Recent Reviews Mention...
“Communicated to accommodate last minute request”
“Excellent communication throughout the process”
“very polite, professional, and great problem-solving skills”
“Very professional from the first phone call”
5. Speed
Nationwide Average: 8.58/10
Recent Reviews Mention...
“They were fast, clean, and efficient”
“move time was just 3 hours”
“they made short work of a large amount”
“job done rapidly”
6. Friendliness
Nationwide Average: 8.91/10
Recent Reviews Mention...
“very helpful crew”
“Gentlemen, implying friendliness”
“Superior customer service felt throughout”
“were very polite”
7. Will Hire Again
Nationwide Average: 8.18/10
Recent Reviews Mention...
“will be using them for all moving needs in the future”
“Can't imagine a better experience, would hire again”
“recommend this company and would hire again”
“Would use them again”
8. Professionalism
Nationwide Average: 8.31/10
Recent Reviews Mention...
“provided professional service throughout”
“very polite, professional”
“incredibly professional crew”
“Very professional from the start”
9. Conflict Handling
Nationwide Average: 4.07/10
Recent Reviews Mention...
“resolved the claim quickly to complete satisfaction”
“impressed us with their problem solving abilities”
“went above and beyond”
“commitment to satisfaction suggests willingness to right wrongs.”
10. Precision & Care
Nationwide Average: 8.01/10
Recent Reviews Mention...
“Didn't cause any damage, even with large items”
“resolved the claim for the damaged item”
“they were incredibly careful”
“great care to make sure none of our items got damaged”
Great Crew Members
| Joseph, Steven | Joseph and Steven were extremely accommodating |
| Joe, Stephen Marshall | All-stars at moving, fast and efficient |
| Tom, Thomas, Dom | very polite, professional, great problem-solving skills |
| Joe | credit the attention to detail and planning |
| Joe | Joe made the first phone call very professional |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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