Wondermove

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Very Good
based on 1371+ data points
Circle Info

About Wondermove

There's a reason Wondermove is the most reputable moving company in Ann Arbor, Michigan. It brings simplicity and transparency to an industry that needs both. Since 2011, Wondermove has completed more than 1000 moves annually with a majority of its moves coming from returning customers and referrals. Whether you're moving just down the street or across the country, Wondermove will do whatever it takes to get you there as smoothly as possible and with minimal stress. If you don't have time to pack, its team of Ann Arbor, MI movers can pack and wrap everything for you from fragile china to delicate furniture.

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USDOT Interstate License
Circle Info

Authorized

for Interstate Moves

Last Checked: 01/10/25

USDOT

2582190

ENTITY TYPE

Carrier

*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx

Awards

Top 10 Movers in Warren, MI 2024 award
Top 3 Movers in Warren, MI 2023 award
Top 3 Movers in Warren, MI 2022 award
#1 Ranked Movers in Warren, MI 2021 award
#1 Ranked Movers in Warren, MI 2020 award

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Customer Reviews of Wondermove

We analyzed and organized the customer reviews of Wondermove in Warren, MI using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for Wondermove based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:

1. Quality

9.01/10

Nationwide Average: 8.44/10

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Recent Reviews Mention...

the move was more expensive than expected

careless handling of items

most efficient and professional movers we've ever had

Wondermove was great to work with

2. Punctuality

8.77/10

Nationwide Average: 8.07/10

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Recent Reviews Mention...

they were on time

they were on time

arrived on time

our movers have been punctual

3. Affordability

8.29/10

Nationwide Average: 7.69/10

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Recent Reviews Mention...

the job ended up costing twice as much

best rate in town

cost over $800, well above estimate

Prices a little more but worth it

4. Communication

8.61/10

Nationwide Average: 7.53/10

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Recent Reviews Mention...

the crew was communicative

constantly kept informed on all details

Great customer service before moving day

They always answer or call back even on a holiday evening

5. Stick to Prices

8.04/10

Nationwide Average: 5.99/10

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Recent Reviews Mention...

ended up costing twice the estimate

estimate was spot on

price well above the quoted estimate

The amount paid was well within our quote

6. Speed

9.2/10

Nationwide Average: 8.58/10

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Recent Reviews Mention...

the job took much longer than estimated

Incredibly fast

very fast work

move took nearly 5 hours

7. Friendliness

9.65/10

Nationwide Average: 8.91/10

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Recent Reviews Mention...

argumentative and inattentive to requests

Miles, Shaun, and Tim were kind

very kind and totally pleasant to work with

They were friendly

8. Will Hire Again

8.86/10

Nationwide Average: 8.18/10

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Recent Reviews Mention...

would try another company for speed and cost

would not hire again due to negative experience

definitely recommend Wondermove to anyone

made our move super easy

9. Professionalism

8.97/10

Nationwide Average: 8.31/10

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Recent Reviews Mention...

the crew was professional

inattentive, careless, and argumentative behavior

most efficient and professional movers

easy to schedule and professional

10. Conflict Handling

4.11/10

Nationwide Average: 4.07/10

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Recent Reviews Mention...

office agreed to replace broken shelf

did not inform about or address the damages

ignored multiple attempts to address damages

received a partial refund only after asking

11. Precision & Care

8.63/10

Nationwide Average: 8.01/10

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Recent Reviews Mention...

minor damage to a door frame

put fragile items in boxes without wrapping

packed our furniture with great care and everything arrived intact

took excellent care of my belongings

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Customer Insights

Hourly Minimum: 2 hours from 3 reviews


Local Move Duration: 2.5 hours from 28 reviews

Great Crew Members icon

Great Crew Members

Miles, Shaun, Timefficient, diligent, and kind
Ben, Miles, Salcompetent coordination and great respect for belongings
Andrew, Timamazing and efficient in packing and moving
Myles, KennyMyles and Kenny provided great service
Andrew, Reisdid a great job with my move
How we review icon

How do we review a moving company?

Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

  • 1. Quality

    Overall quality of the service provided on moving day.

  • 2. Punctuality

    Did the crew show up on-time with the required equipment?

  • 3. Affordability

    1 = extremely expensive, 10 = extremely affordable

  • 4. Communication

    Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?

  • 5. Stick to Prices

    Was a lowball quote provided to earn business only to see the final moving day price increase substantially?

  • 6. Speed

    Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!

  • 7. Friendliness

    Was the moving crew cordial and friendly to be around on moving day?

  • 8. Will Hire Again

    How likely a customer is to hire the same movers again for their next move.

  • 9. Professionalism

    Did the moving crew behave in a professional manner on moving day?

  • 10. Conflict Handling

    Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.

  • 11. Precision & Care

    Were walls scratched? Did furniture get scuffed, broken, or lost?

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Dependable Rankings You Can Count On!

Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:

  • No Paid Placements: Every company earns its spot through merit, not payment.
  • Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.

Contact Wondermove

Location
3438 E Ellsworth Road, STE B, Ann Arbor, MI, 48108
Phone
(734) 545-5617
Link
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