Professional Movers.com Review
Looking to hire Professional Movers.com? See our detailed 11-point review based on our independent analysis of Professional Movers.com, 90 other Detroit moving companies, and 411 moving companies in Michigan.
Professional Movers.com has an overall score of 8.67 out of 10. Based on our extensive analysis, this is a Fabulous score and places it in the top 86.34% of all movers in Michigan and the top 80.16% of moving companies nationwide. They score better than 354 movers in Michigan.
Key Takeaways:
- Professional Movers.com is the Top 10 Movers in Detroit, MI
- Overall rating: 8.67 out of 10
- Highest 11-point rating category: Friendliness
- Our rankings and results are unbiased & backed by data… NOT paid promotions
About
Professional Movers.com is an award-winning, customer-focused company with headquarters in Detroit and locations in Walled Lake and Rochester. For over 40 years, it has been providing local, long-distance, and international moving services to families and businesses in Michigan, as well as moves requiring specialized skills such as senior, industrial, artwork, and employee relocation. Also, it is noteworthy as a provider of Sterling Heights, MI moving services. Moreover, the company is also a premier provider of storage space and courier and flat-bed delivery services that won't break your budget. Its employees are trained, treated, and paid well, which shows in the way they work. Professional Movers.com strives to build a compassionate connection with customers, always finding solutions that work for their needs best. It was voted “Best Moving Service” in The Oakland Press four years in a row and five times overall.
Our Research
11 Point Rating
| Metric | Score Out of 10 | vs Nationwide Comparison between Professional Movers.com & the average of all
moving companies nationwide | Positive Reviews The total number of reviews that rated the metric positively (a score of 7-10) | Negative Reviews The total number of reviews that rated the metric negatively (a score of 1-6) | Positive Score | |
|---|---|---|---|---|---|---|
| Quality | 9.58 | ↑ 15.3% | 77 | 1 | 98.7% | |
| Punctuality | 9.53 | ↑ 19.4% | 24 | 0 | 100.0% | |
| Affordability | 8.51 | ↑ 12.4% | 10 | 1 | 90.9% | |
| Communication | 9.33 | ↑ 25.6% | 20 | 0 | 100.0% | |
| Stick to Prices | 8.51 | ↑ 42.8% | 5 | 0 | 100.0% | |
| Speed | 9.64 | ↑ 14.2% | 27 | 0 | 100.0% | |
| Friendliness | 9.73 | ↑ 11.4% | 49 | 0 | 100.0% | |
| Will Hire Again | 9.46 | ↑ 17.6% | 79 | 2 | 97.5% | |
| Professionalism | 9.59 | ↑ 17.4% | 58 | 1 | 98.3% | |
| Conflict Handling | 2.09 | ↓ -48.6% | 0 | 1 | 0.0% | |
| Precision & Care | 9.44 | ↑ 19.1% | 39 | 1 | 97.5% |
Recent Professional Movers.com Reviews
Quality - 9.58/10
Overall quality of the service provided on moving day.
Overall Review Distribution
Punctuality - 9.53/10
Did the crew show up on-time with the required equipment?
Overall Review Distribution
Affordability - 8.51/10
How affordable was the moving service?
Overall Review Distribution
Communication - 9.33/10
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
Overall Review Distribution
Stick to Prices - 8.51/10
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
Overall Review Distribution
Speed - 9.64/10
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
Overall Review Distribution
Friendliness - 9.73/10
Was the moving crew cordial and friendly to be around on moving day?
Overall Review Distribution
Will Hire Again - 9.46/10
How likely a customer is to hire the same movers again for their next move.
Overall Review Distribution
Professionalism - 9.59/10
Did the moving crew behave in a professional manner on moving day?
Overall Review Distribution
Conflict Handling - 2.09/10
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
Overall Review Distribution
Precision & Care - 9.44/10
Were walls scratched? Did furniture get scuffed, broken, or lost?
Overall Review Distribution
Additional Details
Moving Services Offered by Professional Movers.com
- Residential Moving
- Office Moving
- Packing Services
- Specialty Crating Services
- International Packing
- Delivery Services
- Industrial Moving
- Storage Services
- Packing Supplies and Boxes
- Rental Crate Packing System
Licenses
State & federal license information
USDOT Interstate License
Status: Authorized for Interstate Moves (last checked 6/27/25)- USDOT: 266582
- MC: 178368
- ENTITY TYPE: Carrier
17
Registered Trucks, Tractors, or Vans
17
Registered Drivers
4/02/25
Most Recent USDOT Update
409,803
Annual Interstate Miles (2024)
Detailed Customer Insights
Based on our analysis of Professional Movers.com's customer reviews:
6.5 hrs
Local Move Duration
based on 3 reviews
Error. Please try again later.
Awards
Contact Professional Movers.com
- 1270 N Pontiac Trail, Walled Lake, MI, 48390
- (248) 926-9999
- https://www.professionalmovers.com/
Follow Professional Movers.com:
How we ranked the top Michigan movers
Why you should trust us
We take reviews seriously to protect people just like you! Our team has been crunching data on moving companies since 2010. Our math-based ranking system uses data, manual review, and statistical analysis to help you hire the best movers in Michigan.
Rating Methodology
Here's the methodology we used to come up with the best movers in Michigan:
Our original review-based ranking algorithm
We started with a total of 411 companies that offer moving services in the Michigan area.
From these 411 companies, we analyzed a total of 49,566 reviews dating all the way back to October 2007.
We also reviewed a total of 3 state and federal moving licenses from these 411 companies and 1,360 different 3rd party review and social profiles.
Each of the ~49,000 reviews was scored according to our detailed 11-point rating criteria
This gave us a total of 122,156 data points to compute individual company scores.
Reviews are time-weighted so that more recent reviews carry more weight. This helps you understand how a mover is doing today... not 5 years ago. We have 16,970 Detroit moving company data points from the past 2 years that carry more weight.
Bayesian averages calculated to fairly account for the differences between companies that are newer.
The Great Guys Moving 11-Point Rating Breakdown
Our 11-point rating criteria scores every Michigan moving company across 11 of the most important criteria for a succesful moving experience.
Quality
Overall quality of the service provided on moving day.
Punctuality
Did the crew show up on-time with the required equipment?
Affordability
How affordable was the moving service?
Communication
Responsiveness before, during, and after the move.
Stick to Prices
Was the final price consistent with the original quote?
Speed
Efficiency without taking unnecessary time to increase costs.
Friendliness
Was the moving crew cordial and friendly on moving day?
Will Hire Again
How likely a customer is to hire the same movers again.
Professionalism
Did the moving crew behave professionally on moving day?
Conflict Handling
How well the company responds to accidents and issues.
Precision & Care
Were walls scratched? Did furniture get damaged or lost?
