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PODS Moving & Storage Review

Updated Jun 19, 2025
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Looking to hire PODS Moving & Storage? See our detailed 11-point review based on our independent analysis of PODS Moving & Storage, 78 other Westland moving companies, and 409 moving companies in Michigan.

Key Takeaways:

  • Overall rating: 4.01 out of 10
  • Highest 11-point rating category: Friendliness
  • Our rankings and results are unbiased & backed by data… NOT paid promotions

About

PODS Moving & Storage has been providing innovative moving and storage solutions for nearly 25 years. Based in Southeastern Michigan, the company serves customers across the United States, Canada, Australia, and the United Kingdom. Known for its portable storage containers, PODS allows customers to store and access their belongings conveniently in their driveways. The company offers various services, such as moving supplies, car shipping, and connections to local labor providers for packing and loading assistance. To those looking for movers in Westland, MI, PODS provides three container sizes (8-foot, 12-foot, and 16-foot) to accommodate different moving needs and offers flexible, personalized solutions for their customers.

Our Research

  • Analyzed 130 total reviews
  • Reviewed 6 social profiles and review listings
  • Checked for license verification at LARA & FMCSA
  • Crunched 465 data points pertaining to the above

11 Point Rating

MetricScorevs NationwidePositive ReviewsNegative ReviewsPositive Score
Quality5.18↓ -37.6%294439.7%
Punctuality3.75↓ -53.0%113026.8%
Affordability3.43↓ -54.8%52218.5%
Communication3.85↓ -48.3%195625.3%
Stick to Prices1.95↓ -67.3%2306.3%
Speed3.34↓ -60.4%1910.0%
Friendliness6.08↓ -30.4%151451.7%
Will Hire Again4.37↓ -45.7%306531.6%
Professionalism5.59↓ -31.6%141745.2%
Conflict Handling2.24↓ -44.8%43111.4%
Precision & Care4.30↓ -45.7%51229.4%

Recent PODS Moving & Storage Reviews

Quality - 5.18/10

Overall quality of the service provided on moving day.

Recent Customer Praises
Great experience from start to finish.
very professional, efficient, and stress free experience
excellence all the way
great experience with the service
Great experience with PODS
Recent Customer Complaints
Never will I ever use their service again
not as expected but service was good when reached
Overall Review Distribution
Positive
29 (39.7%)
Negative
44 (60.3%)

Additional Details

Moving Services Offered by PODS Moving & Storage

  • Local Moving
  • Long-Distance Moving
  • Storage Services
  • On-Site Storage
  • Store at Our Facilities
  • Packing & Loading Assistance
  • Moving Supplies Services
  • Car Shipping Services
  • Additional services like utilities setup
  • Commercial Moving and Storage Services

Contact PODS Moving & Storage

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How we ranked the top Michigan movers

Why you should trust us

We take reviews seriously to protect people just like you! Our team has been crunching data on moving companies since 2010. Our math-based ranking system uses data, manual review, and statistical analysis to help you hire the best movers in Michigan.

Rating Methodology

Here's the methodology we used to come up with the best movers in Michigan:

Our data scientist working on the years of experience formula

Our original review-based ranking algorithm

We started with a total of 409 companies that offer moving services in the Michigan area.

From these 409 companies, we analyzed a total of 49,564 reviews dating all the way back to October 2007.

We also reviewed a total of 3 state and federal moving licenses from these 409 companies and 1,358 different 3rd party review and social profiles.

Each of the ~49,000 reviews was scored according to our detailed 11-point rating criteria

This gave us a total of 122,197 data points to compute individual company scores.

Reviews are time-weighted so that more recent reviews carry more weight. This helps you understand how a mover is doing today... not 5 years ago. We have 17,845 Westland moving company data points from the past 2 years that carry more weight.

Bayesian averages calculated to fairly account for the differences between companies that are newer.

The Great Guys Moving 11-Point Rating Breakdown

Our 11-point rating criteria scores every Michigan moving company across 11 of the most important criteria for a succesful moving experience.

Quality

Overall quality of the service provided on moving day.

8.27/10 avg in Michigan from 23,635 reviews

Punctuality

Did the crew show up on-time with the required equipment?

7.89/10 avg in Michigan from 7,711 reviews

Affordability

How affordable was the moving service?

7.50/10 avg in Michigan from 5,266 reviews

Communication

Responsiveness before, during, and after the move.

7.31/10 avg in Michigan from 9,205 reviews

Stick to Prices

Was the final price consistent with the original quote?

5.67/10 avg in Michigan from 2,699 reviews

Speed

Efficiency without taking unnecessary time to increase costs.

8.43/10 avg in Michigan from 8,900 reviews

Friendliness

Was the moving crew cordial and friendly on moving day?

8.73/10 avg in Michigan from 14,531 reviews

Will Hire Again

How likely a customer is to hire the same movers again.

7.98/10 avg in Michigan from 24,222 reviews

Professionalism

Did the moving crew behave professionally on moving day?

8.15/10 avg in Michigan from 13,959 reviews

Conflict Handling

How well the company responds to accidents and issues.

3.85/10 avg in Michigan from 2,508 reviews

Precision & Care

Were walls scratched? Did furniture get damaged or lost?

7.85/10 avg in Michigan from 9,971 reviews