Professional Movers.com is a Michigan-based moving and delivery company with over 25 years of experience, specializing in local, long-distance, and international relocation services for families and businesses. With headquarters in Oakland County and multiple locations across the state, the company provides residential, office, industrial, delivery, packing, and storage services for movers in Rochester Hills, MI. It distinguishes itself with a focus on customer service and compassionate connections with its clients, earning a feature in the bestselling customer-service book, "Who's Your Gladys?". The company also offers specialized senior moving services and supports local food banks through its partnership with Move For Hunger.
Professional Movers.com
Very Good
based on 113+ data points 
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.
Moving Services
- Residential Moving
- Office Moving
- International Packing
- Packing Services
- Packing Supplies
- Specialty Crating Services
- Rental Crate Packing System
- Storage
USDOT Interstate LicenseIf you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Awards
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Customer Reviews of Professional Movers.com
We analyzed and organized the customer reviews of Professional Movers.com in New Baltimore, MI using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for Professional Movers.com based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:
1. Quality
9.15/10
Nationwide Average: 8.44/10
Recent Reviews Mention...
“great work by movers”
“fantastic job moving our condo”
“fantastic and very professional service”
“great work by movers”
2. Punctuality
8.6/10
Nationwide Average: 8.07/10
Recent Reviews Mention...
“showed up on time and ready to work”
“got there on time”
“arrived on time”
“prompt despite snow and ice”
3. Communication
8.42/10
Nationwide Average: 7.53/10
Recent Reviews Mention...
“answered my questions, provided extra guidance”
“explained the process and the fee schedule very well”
“easy to work with”
“Don is very responsive”
4. Speed
9.06/10
Nationwide Average: 8.58/10
Recent Reviews Mention...
“worked fast and clean”
“were super friendly and fast”
“quick and efficient”
“they were extremely fast”
5. Friendliness
9.33/10
Nationwide Average: 8.91/10
Recent Reviews Mention...
“friendly and very polite”
“positive attitude and never-ending energy”
“so polite and respectful”
“very professional”
6. Will Hire Again
9.1/10
Nationwide Average: 8.18/10
Recent Reviews Mention...
“would hire again ”
“would hire again”
“would hire this team again”
“recommend this company and would hire again”
7. Professionalism
9.32/10
Nationwide Average: 8.31/10
Recent Reviews Mention...
“extremely knowledgeable and professional”
“were professional and polite”
“Professional Movers were professional throughout”
“very professional”
8. Precision & Care
9.17/10
Nationwide Average: 8.01/10
Recent Reviews Mention...
“took great care of all of my furniture”
“took really good care of my stuff”
“took the utmost care with every piece of furniture”
“respectful of our belongings”
Great Crew Members
| Joe, Aiden, Alex | Thanks to them, our move was very smooth and efficient. |
| Justin, Jake, Joe, Antonio, Alex | professional, polite, positive attitude, never-ending energy |
| Nick, Alex, Cody, Collin | did a great job and were very professional |
| Ian, Alex, Jake | fantastic job and were polite and respectful |
| Justin, Joe, Aiden, Antonio, Jake | wonderful move and professional service |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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