J & J Moving

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Good
based on 123+ data points
Circle Info
USDOT Interstate License
Circle Info

Not Authorized

for Interstate Moves

Last Checked: 08/12/24

USDOT

433028

MC

ENTITY TYPE

Carrier

*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx

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Customer Reviews of J & J Moving

We analyzed and organized the customer reviews of J & J Moving in Detroit, MI using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for J & J Moving based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:

1. Quality

9.01/10

Nationwide Average: 8.44/10

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Recent Reviews Mention...

best moving experience I've ever had

excellent service

great experience with the move

great service

2. Punctuality

7.11/10

Nationwide Average: 8.07/10

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Recent Reviews Mention...

they canceled just before unloading

They were prompt

they were late but kept me updated

the men were prompt

3. Affordability

8.21/10

Nationwide Average: 7.69/10

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Recent Reviews Mention...

very reasonable price

decently priced also

Great price as well

I was delighted with the initial pricing.

4. Communication

6.9/10

Nationwide Average: 7.53/10

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Recent Reviews Mention...

no additional text, email, or answer on phone

good communication skills with each other

kept aprised of their progress

helpful and straightforward communication

5. Speed

9.08/10

Nationwide Average: 8.58/10

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Recent Reviews Mention...

did the job quick

didn’t waste any minute

added a third mover to speed things up

worked faster than my expectations

6. Friendliness

8.89/10

Nationwide Average: 8.91/10

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Recent Reviews Mention...

they were friendly

very respectful

Two kind guys

super polite and professional

7. Will Hire Again

8.45/10

Nationwide Average: 8.18/10

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Recent Reviews Mention...

highly recommend J&J Moving

would hire again

would have to scramble for others last minute

would not hesitate to call them again

8. Professionalism

8.82/10

Nationwide Average: 8.31/10

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Recent Reviews Mention...

they were professional

crew was professional and extremely proficient

super polite and professional

efficient and professional

9. Precision & Care

9.17/10

Nationwide Average: 8.01/10

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Recent Reviews Mention...

took great care of our items

they were careful

handled everything with care

very efficient but careful with our things

Great Crew Members icon

Great Crew Members

Travis, Jessefriendly, professional and took great care of our items
Travis, Taylorefficient, professional, handled everything with care, and overall just great guys
Jordan, TravisJordan and Travis were professional and efficient
Jason, Travis, Mauricegreat workers, professional and strong
Travis, JordanTravis and Jordan were great guys and handled belongings with care
How we review icon

How do we review a moving company?

Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

  • 1. Quality

    Overall quality of the service provided on moving day.

  • 2. Punctuality

    Did the crew show up on-time with the required equipment?

  • 3. Affordability

    1 = extremely expensive, 10 = extremely affordable

  • 4. Communication

    Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?

  • 5. Stick to Prices

    Was a lowball quote provided to earn business only to see the final moving day price increase substantially?

  • 6. Speed

    Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!

  • 7. Friendliness

    Was the moving crew cordial and friendly to be around on moving day?

  • 8. Will Hire Again

    How likely a customer is to hire the same movers again for their next move.

  • 9. Professionalism

    Did the moving crew behave in a professional manner on moving day?

  • 10. Conflict Handling

    Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.

  • 11. Precision & Care

    Were walls scratched? Did furniture get scuffed, broken, or lost?

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Dependable Rankings You Can Count On!

Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:

  • No Paid Placements: Every company earns its spot through merit, not payment.
  • Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.

Contact J & J Moving

Location
Rochester Hills, MI, 48307
Phone
+1 586-788-5747
Link
Google
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