U-Box at U-Haul Review

Looking to hire U-Box at U-Haul? See our detailed 11-point review based on our independent analysis of U-Box at U-Haul, 69 other Galesburg moving companies, and 409 moving companies in Michigan.
Key Takeaways:
- Overall rating: 6.67 out of 10
- Highest 11-point rating category: Friendliness
- Our rankings and results are unbiased & backed by data… NOT paid promotions
About
U-Haul, established in 1945 by co-founders L.S. "Sam" Shoen and his wife, Anna Mary Carty Shoen, originated out of a post-WWII need for do-it-yourself moving equipment available on a nationwide one-way basis. Based in Phoenix, AZ since 1967, U-Haul represents a pioneering force in the moving industry, revolutionizing the standard by introducing user-friendly rental processes such as U-Haul Truck Share 24/7. The company offers a vast variety of moving and storage solutions across North America including truck rentals, self-storage units, trailer hitches, and moving supplies, as well as U-Box containers for flexible moves or storage options. Distinctively, U-Haul started from a simple yet significant consumer need, leading to continuous innovation and a commitment to customer-focused services, underscored by their extensive network of neighborhood dealers supporting the local communities.
Our Research
11 Point Rating
Metric | Score Out of 10 | vs Nationwide Comparison between U-Box at U-Haul & the average of all
moving companies nationwide | Positive Reviews The total number of reviews that rated the metric positively (a score of 7-10) | Negative Reviews The total number of reviews that rated the metric negatively (a score of 1-6) | Positive Score | |
---|---|---|---|---|---|---|
Quality | 7.05 | ↓ -15.1% | 1 | 0 | 100.0% | |
Friendliness | 7.78 | ↓ -10.9% | 1 | 0 | 100.0% |
Recent U-Box at U-Haul Reviews
Quality - 7.05/10
Overall quality of the service provided on moving day.
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Friendliness - 7.78/10
Was the moving crew cordial and friendly to be around on moving day?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Additional Details
Moving Services Offered by U-Box at U-Haul
- International Moving
- College Moving
- Military Moving
- Last-Minute Moving
- Furniture Moving
- Packing Services
- Storage Services
- Commercial Moving
- Local Moving
- Long-Distance Moving
Licenses
State & federal license information
USDOT Interstate License
Status: Authorized for Interstate Moves (last checked 1/11/25)- USDOT: 428443
- MC: 881185
- ENTITY TYPE: Carrier
38
Registered Trucks, Tractors, or Vans
68
Registered Drivers
3/08/24
Most Recent USDOT Update
836,000
Annual Interstate Miles (2023)
Detailed Customer Insights
We do not currently have insights to display for U-Box at U-Haul
Error. Please try again later.
Contact U-Box at U-Haul
- Olivet, MI, 49076
- (269) 924-0893
- https://www.uhaul.com/Locations/UBox-Containers-near-Battle-Creek-MI-49015/944076/
How we ranked the top Michigan movers
Why you should trust us
We take reviews seriously to protect people just like you! Our team has been crunching data on moving companies since 2010. Our math-based ranking system uses data, manual review, and statistical analysis to help you hire the best movers in Michigan.
Rating Methodology
Here's the methodology we used to come up with the best movers in Michigan:

Our original review-based ranking algorithm
We started with a total of 409 companies that offer moving services in the Michigan area.
From these 409 companies, we analyzed a total of 49,564 reviews dating all the way back to October 2007.
We also reviewed a total of 3 state and federal moving licenses from these 409 companies and 1,358 different 3rd party review and social profiles.
Each of the ~49,000 reviews was scored according to our detailed 11-point rating criteria
This gave us a total of 122,197 data points to compute individual company scores.
Reviews are time-weighted so that more recent reviews carry more weight. This helps you understand how a mover is doing today... not 5 years ago. We have 18,134 Galesburg moving company data points from the past 2 years that carry more weight.
Bayesian averages calculated to fairly account for the differences between companies that are newer.
The Great Guys Moving 11-Point Rating Breakdown
Our 11-point rating criteria scores every Michigan moving company across 11 of the most important criteria for a succesful moving experience.
Quality
Overall quality of the service provided on moving day.
Punctuality
Did the crew show up on-time with the required equipment?
Affordability
How affordable was the moving service?
Communication
Responsiveness before, during, and after the move.
Stick to Prices
Was the final price consistent with the original quote?
Speed
Efficiency without taking unnecessary time to increase costs.
Friendliness
Was the moving crew cordial and friendly on moving day?
Will Hire Again
How likely a customer is to hire the same movers again.
Professionalism
Did the moving crew behave professionally on moving day?
Conflict Handling
How well the company responds to accidents and issues.
Precision & Care
Were walls scratched? Did furniture get damaged or lost?