Hoekstra Moving Company
Additional Cities Served: Norton Shores, Ionia, Grand Haven, Muskegon Heights, Sparta, Coopersville, FremontShow More >
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 01/11/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Customer Reviews of Hoekstra Moving Company
We analyzed and organized the customer reviews of Hoekstra Moving Company in Muskegon, MI using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for Hoekstra Moving Company based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:
1. Quality
Nationwide Average: 8.44/10
Recent Reviews Mention...
“amazing job by movers ”
“great experience with moving company ”
“hardworking and polite crew”
“got great service ”
2. Punctuality
Nationwide Average: 8.07/10
Recent Reviews Mention...
“they were on time”
“right on time”
“timely move by movers ”
“they were on-time”
3. Affordability
Nationwide Average: 7.69/10
Recent Reviews Mention...
“get a good deal ”
“great pricing ”
“charged 60% more than quoted, felt like bait-and-switch ”
“competitive pricing ”
4. Communication
Nationwide Average: 7.53/10
Recent Reviews Mention...
“reached out and communicated well ”
“communication was great ”
“excellent customer service ”
“communication was excellent”
5. Stick to Prices
Nationwide Average: 5.99/10
Recent Reviews Mention...
“stuck to given quote ”
“quote was spot on”
“charged 60% more than quoted amount ”
6. Speed
Nationwide Average: 8.58/10
Recent Reviews Mention...
“fast and efficient ”
“never slowed down even on a long day”
“moving out took way longer than expected ”
“they are fast ”
7. Friendliness
Nationwide Average: 8.91/10
Recent Reviews Mention...
“they were personable ”
“polite movers”
“Nate cares about satisfaction ”
“they were friendly”
8. Will Hire Again
Nationwide Average: 8.18/10
Recent Reviews Mention...
“recommend this company and would hire again ”
“highly recommend”
“would hire again due to great experience”
“cannot recommend another company more ”
9. Professionalism
Nationwide Average: 8.31/10
Recent Reviews Mention...
“they are professionals ”
“professional and hardworking crew”
“get great service ”
“professional in their conduct”
10. Precision & Care
Nationwide Average: 8.01/10
Recent Reviews Mention...
“safely wrapped belongings with care”
“nothing was damaged”
“careful with all our furniture ”
“took special care with antique piece”
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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