M & M Moving and Storage is a family-run business serving Michigan for over twelve years. Based in the Lansing, Howell, and Brighton areas, they extend services across the entire state, covering local cities and the Greater Detroit area, up to Grand Rapids and Flint. This company offers a personalized and top-rated local moving experience, emphasizing customer service reminiscent of "the way it used to be." They provide a range of services that cater to both residential and commercial moving needs, including skilled moving services for everything from small, household items to specialty belongings, dumpster services for various needs, and short-term portable storage units for transitional phases. These offerings are tailored to meet the unique requirements of each client, ensuring a stress-free moving process. Their approach to handling moves with the utmost care and professionalism sets them apart in the moving industry.
M & M Moving And Storage
About M & M Moving And Storage
Additional Cities Served: Livonia, East Lansing, South Lyon, Ionia, Mason, Albion, St. JohnsShow More >
Moving Services
- Local Moving Services
- Long-Distance Moves
- Small Moves
- Large Moves
- Household Item Moving
- Specialty Moves
- Short Term Storage
- Commercial Moving Services
- Furniture Moving
- Packing Services
Awards
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Customer Reviews of M & M Moving And Storage
We analyzed and organized the customer reviews of M & M Moving And Storage in Lansing, MI using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for M & M Moving And Storage based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:
1. Quality
Nationwide Average: 8.44/10
Recent Reviews Mention...
“they treated me like gold”
“damaged expensive appliances and new home ”
“great work by movers”
“very satisfied customer”
2. Punctuality
Nationwide Average: 8.07/10
Recent Reviews Mention...
“arrived right on time”
“They responded and moved the couch within hours”
“came when they said they would”
“were very punctual.”
3. Affordability
Nationwide Average: 7.69/10
Recent Reviews Mention...
“provided the most affordable quote”
“great prices”
“Price for the move was very reasonable”
“most affordable quote.”
4. Communication
Nationwide Average: 7.53/10
Recent Reviews Mention...
“they were the only ones to answer the phone”
“responded quickly to our inquiries”
“Responded right away to the service request”
“Thank you for the service from my initial call”
5. Stick to Prices
Nationwide Average: 5.99/10
Recent Reviews Mention...
“didn't stick to quoted price”
“raised the price significantly from original quote”
“paid what I was quoted”
6. Speed
Nationwide Average: 8.58/10
Recent Reviews Mention...
“took the longest routes to extend time ”
“Quick move”
“Moved the couch into the apartment within hours”
“were professional and efficient”
7. Friendliness
Nationwide Average: 8.91/10
Recent Reviews Mention...
“Respectful and hence friendly”
“they are friendly”
“all kind, patient, and courteous”
“very friendly”
8. Will Hire Again
Nationwide Average: 8.18/10
Recent Reviews Mention...
“highly recommended”
“would not hire again due to negative experience ”
“Would hire again”
“recommend this company and would hire again”
9. Professionalism
Nationwide Average: 8.31/10
Recent Reviews Mention...
“crew was unprofessional, smoking weed on job ”
“crew was professional”
“professionalism was over the top”
“had the utmost care and professionalism”
10. Conflict Handling
Nationwide Average: 4.07/10
Recent Reviews Mention...
“phony claims about covering damages, no follow-up ”
“unwilling to rectify the overcharge”
“stepped up to make things right when running behind”
11. Precision & Care
Nationwide Average: 8.01/10
Recent Reviews Mention...
“damaged home/items ”
“took great care not to scratch any walls or furniture”
“Ed and Jay treated my belongings with care”
“no items were broken or damaged”
Great Crew Members
| Ed,Jay | Ed and Jay treated my belongings with care |
| Ed, Brandon | they had utmost care and professionalism |
| Mark | awesome work and worked well together |
| Mark | Mark and his team are so efficient and polite |
| Matt, Chad, Drew, Martin | amazing job and very professional |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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Additional Resources
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