PODS Moving & Storage

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MoversChevron RightMichiganChevron RightLansingChevron RightPODS Moving & Storage
based on 159+ data points
Circle Info

About PODS Moving & Storage

For nearly 25 years, PODS Moving & Storage has provided portable storage and moving solutions in multiple countries, including the United States, Canada, Australia, and the United Kingdom. With over 245 storage center locations<, they provide excellent service to many cities across 46 states and six provinces, such as providing moving services in Lansing, MI. They offer multiple container sizes (8-foot, 12-foot, and 16-foot) to fit various moving and storage needs. PODS isn't just about storage; they also provide additional services such as car shipping, moving supplies, and packing and loading assistance. The company has earned a reputation for flexible, convenient, and personalized solutions, always putting their customers first.

Moving Services

  • Local Moving
  • Long-Distance Moving
  • Storage Services
  • Packing & Loading Assistance
  • Moving Supplies
  • Car Shipping
  • Moving and storage supplies
  • Packing and loading support
  • Move In Services
  • Safely ship your vehicle
USDOT Interstate License
Circle Info

Authorized

for Interstate Moves

Last Checked: 01/10/25

USDOT

1448263

ENTITY TYPE

Carrier

*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx

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Customer Reviews of PODS Moving & Storage

We analyzed and organized the customer reviews of PODS Moving & Storage in Lansing, MI using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for PODS Moving & Storage based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:

1. Quality

7.91/10

Nationwide Average: 8.44/10

Reviews Mention icon

Recent Reviews Mention...

Everything went flawless

Everything went flawless with my move

Made my move much easier

made my move easier

2. Punctuality

8.34/10

Nationwide Average: 8.07/10

Reviews Mention icon

Recent Reviews Mention...

Quentin called me with an ETA

pickup and delivery times were as promised

Quentin called before arrival showing punctuality.

on time pickup and delivery

3. Affordability

5.05/10

Nationwide Average: 7.69/10

Reviews Mention icon

Recent Reviews Mention...

5 star service for a good price

5 star service for a good price

way too expensive

great price

4. Communication

6.67/10

Nationwide Average: 7.53/10

Reviews Mention icon

Recent Reviews Mention...

Quentin provided instructions on what to do

Quentin called me with an ETA

couldn't access my POD when needed

Everything was set up online

5. Stick to Prices

2.28/10

Nationwide Average: 5.99/10

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Recent Reviews Mention...

didn't deliver to promised location

they charged my card at random times

implied they did not stick to quoted prices

hidden fees were not expected

6. Friendliness

8.98/10

Nationwide Average: 8.91/10

Reviews Mention icon

Recent Reviews Mention...

The delivery guy was great

Service person was courteous.

Quentin N was extremely polite

Quentin in Lansing was friendly, helpful, and professional

7. Will Hire Again

6.53/10

Nationwide Average: 8.18/10

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Recent Reviews Mention...

I highly recommend PODS and would hire again

I highly recommend PODS for your moving and storage needs

Don't trust them

would hire again

8. Professionalism

7.85/10

Nationwide Average: 8.31/10

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Recent Reviews Mention...

able to problem solve and Quentin's professionalism

Recommended service indicates professional crew

very professional crew

very professional

9. Conflict Handling

3.81/10

Nationwide Average: 4.07/10

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Recent Reviews Mention...

Quentin was able to problem solve effectively

did not rectify problems with delivery

unable to speak to someone for help

no compensation for inconvenience

10. Precision & Care

6.85/10

Nationwide Average: 8.01/10

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Recent Reviews Mention...

Everything was loaded and unloaded without any damage

damages caused

no belongings were broken or shifted

had to clean up oil from the machinery

Great Crew Members icon

Great Crew Members

QuentinQuentin problem solved and communicated effectively
QuentinQuentin provided 5 star service and problem solved effectively
Delivery guyHe made sure he put it in a place that wouldn't cause any problems
Quentinvery professional and pleasant to work with
Quentin NQuentin N was extremely polite and ensured satisfaction
How we review icon

How do we review a moving company?

Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

  • 1. Quality

    Overall quality of the service provided on moving day.

  • 2. Punctuality

    Did the crew show up on-time with the required equipment?

  • 3. Affordability

    1 = extremely expensive, 10 = extremely affordable

  • 4. Communication

    Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?

  • 5. Stick to Prices

    Was a lowball quote provided to earn business only to see the final moving day price increase substantially?

  • 6. Speed

    Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!

  • 7. Friendliness

    Was the moving crew cordial and friendly to be around on moving day?

  • 8. Will Hire Again

    How likely a customer is to hire the same movers again for their next move.

  • 9. Professionalism

    Did the moving crew behave in a professional manner on moving day?

  • 10. Conflict Handling

    Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.

  • 11. Precision & Care

    Were walls scratched? Did furniture get scuffed, broken, or lost?

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Dependable Rankings You Can Count On!

Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:

  • No Paid Placements: Every company earns its spot through merit, not payment.
  • Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.

Contact PODS Moving & Storage

Location
1709 Thompson St, Lansing, MI, 48906
Phone
(877) 770-7637
Link
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