Morse Moving and Storage

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MoversChevron RightMichiganChevron RightMasonChevron RightMorse Moving and Storage
based on 789+ data points
Circle Info
USDOT Interstate License
Circle Info

Authorized

for Interstate Moves

Last Checked: 01/10/25

USDOT

3194002

ENTITY TYPE

Carrier

*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx

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Customer Reviews of Morse Moving and Storage

We analyzed and organized the customer reviews of Morse Moving and Storage in Mason, MI using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for Morse Moving and Storage based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:

1. Quality

5.44/10

Nationwide Average: 8.44/10

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Recent Reviews Mention...

great work by movers

best moving company I have ever dealt with

great work by movers

Most excellent delivery implies high quality

2. Punctuality

4.45/10

Nationwide Average: 8.07/10

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Recent Reviews Mention...

they were able to move next day

stepped up to help move some tricky things same day

furniture still not delivered 3 weeks delayed

arrived promptly

3. Affordability

4.69/10

Nationwide Average: 7.69/10

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Recent Reviews Mention...

worked with my budget

affordable

pathetic service implies not affordable

extremely expensive for the value received

4. Communication

3.97/10

Nationwide Average: 7.53/10

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Recent Reviews Mention...

received a quote fast

Gary explained what they were to do

lack of responsiveness

poor communication about packing days and unresponsive to concerns

5. Stick to Prices

2.64/10

Nationwide Average: 5.99/10

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Recent Reviews Mention...

terrible record keeping implies did not stick to quotes

tried to charge more money for storage

threatened to deny all claims if small amount not accepted.

talk about charging more for storage

6. Speed

5.31/10

Nationwide Average: 8.58/10

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Recent Reviews Mention...

very slow due to 3 weeks delay

worked with non-stop efficiency

quick and clean

loading took forever due to crew's lack of experience

7. Friendliness

7.4/10

Nationwide Average: 8.91/10

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Recent Reviews Mention...

they are friendly

super nice

Very kind and helpful

Gary and his men were great to work with

8. Will Hire Again

4.94/10

Nationwide Average: 8.18/10

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Recent Reviews Mention...

recommend this company and would hire again

would hire again

would hire again

great job!

9. Professionalism

5.25/10

Nationwide Average: 8.31/10

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Recent Reviews Mention...

crew was very professional

terrible service implies unprofessional crew

Conducted themselves professionally, very helpful

worked hard to do it right

10. Conflict Handling

1.56/10

Nationwide Average: 4.07/10

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Recent Reviews Mention...

did not attempt to right a wrong

company refused to replace destroyed item, ignoring responsibility

haven't fixed the delayed delivery issue

Stacy from Morse was able to resolve issues and make things right.

11. Precision & Care

4.36/10

Nationwide Average: 8.01/10

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Recent Reviews Mention...

Nothing broken

items were not handled with care due to crew's inexperience

took extra precaution when packing up our treasures

minimal scratches on furniture and walls

Customer Insights icon

Customer Insights

Cost: $ 7147.00 from 3 historical data points


Local Move Duration: 10 hours from 4 reviews

Interstate Move Duration: 15 days from 11 reviews

Great Crew Members icon

Great Crew Members

Eric, RyanEric and Ryan did an awesome job!!!
Benflexible and stepped up to help same day
Gary,Jamesmade my move smooth and care-free
DanDeserve a raise for being exceptional workers
GaryGary explained what to do and worked hard
How we review icon

How do we review a moving company?

Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

  • 1. Quality

    Overall quality of the service provided on moving day.

  • 2. Punctuality

    Did the crew show up on-time with the required equipment?

  • 3. Affordability

    1 = extremely expensive, 10 = extremely affordable

  • 4. Communication

    Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?

  • 5. Stick to Prices

    Was a lowball quote provided to earn business only to see the final moving day price increase substantially?

  • 6. Speed

    Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!

  • 7. Friendliness

    Was the moving crew cordial and friendly to be around on moving day?

  • 8. Will Hire Again

    How likely a customer is to hire the same movers again for their next move.

  • 9. Professionalism

    Did the moving crew behave in a professional manner on moving day?

  • 10. Conflict Handling

    Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.

  • 11. Precision & Care

    Were walls scratched? Did furniture get scuffed, broken, or lost?

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Dependable Rankings You Can Count On!

Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:

  • No Paid Placements: Every company earns its spot through merit, not payment.
  • Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.

Contact Morse Moving and Storage

Location
3000 Sanders Rd suite a, Lansing, MI, 48917
Phone
(517) 283-6602
Link
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