Jill's Movers Review
Looking to hire Jill's Movers? See our detailed 11-point review based on our independent analysis of Jill's Movers, 47 other Grand Rapids moving companies, and 434 moving companies in Michigan.
Key Takeaways:
- Overall rating: 6.49 out of 10
- Highest 11-point rating category: Friendliness
- Our rankings and results are unbiased & backed by data… NOT paid promotions
About
Jill's Movers is a local, family-owned moving company serving customers in Lansing, Michigan, and the surrounding areas. It specializes in residential moving services and offers same-day appointments that are tailored to each customer's needs. As a comprehensive provider of relocation services, its professional movers can wrap and pack up all of your belongings securely to make sure everything is safe for loading and transport. Whether you need residential or commercial moving services, Jill’s Movers has everything you’ll need to get from point A to point B without breaking the bank. While they aren't listed among the movers in Grand Rapids, MI, they do provide their top-quality services to a wide variety of locations. Their services are affordable and include the full scope of services, including packing, loading, and unloading.
Our Research
11 Point Rating
| Metric | Score Out of 10 | vs Nationwide Comparison between Jill's Movers & the average of all
moving companies nationwide | Positive Reviews The total number of reviews that rated the metric positively (a score of 7-10) | Negative Reviews The total number of reviews that rated the metric negatively (a score of 1-6) | Positive Score | |
|---|---|---|---|---|---|---|
| Quality | 7.47 | ↓ -9.9% | 36 | 14 | 72.0% | |
| Punctuality | 5.82 | ↓ -27.0% | 11 | 11 | 50.0% | |
| Affordability | 7.48 | ↓ -1.2% | 9 | 3 | 75.0% | |
| Communication | 6.70 | ↓ -9.8% | 19 | 10 | 65.5% | |
| Stick to Prices | 3.82 | ↓ -35.9% | 2 | 5 | 28.6% | |
| Speed | 8.17 | ↓ -3.2% | 17 | 4 | 81.0% | |
| Friendliness | 9.19 | ↑ 5.3% | 24 | 1 | 96.0% | |
| Will Hire Again | 7.07 | ↓ -12.0% | 37 | 18 | 67.3% | |
| Professionalism | 7.25 | ↓ -11.2% | 19 | 9 | 67.9% | |
| Conflict Handling | 1.30 | ↓ -68.1% | 0 | 9 | 0.0% | |
| Precision & Care | 7.10 | ↓ -10.4% | 13 | 7 | 65.0% |
Recent Jill's Movers Reviews
Quality - 7.47/10
Overall quality of the service provided on moving day.
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Punctuality - 5.82/10
Did the crew show up on-time with the required equipment?
Overall Review Distribution
Affordability - 7.48/10
How affordable was the moving service?
Overall Review Distribution
Communication - 6.70/10
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
Overall Review Distribution
Stick to Prices - 3.82/10
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
Overall Review Distribution
Speed - 8.17/10
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Friendliness - 9.19/10
Was the moving crew cordial and friendly to be around on moving day?
Overall Review Distribution
Will Hire Again - 7.07/10
How likely a customer is to hire the same movers again for their next move.
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Professionalism - 7.25/10
Did the moving crew behave in a professional manner on moving day?
Overall Review Distribution
Conflict Handling - 1.30/10
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
Overall Review Distribution
Precision & Care - 7.10/10
Were walls scratched? Did furniture get scuffed, broken, or lost?
Overall Review Distribution
Additional Details
Moving Services Offered by Jill's Movers
- Residential Moving
- Commercial Moving
- Interstate and Intrastate Moving
- Heavy Items Moving
- Full-Service Packing
- Fragile Item Packing
- Specialty Item Packing (pianos, gun safes, large appliances)
- Custom Packing
- Skilled Labor
- Insurance on all items
Licenses
We do not currently have license data to display for Jill's Movers
Detailed Customer Insights
Based on our analysis of Jill's Movers's customer reviews:
4.5 hrs
Local Move Duration
based on 4 reviews
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Awards
Contact Jill's Movers
- Lansing, MI, 48912
- (313) 329-9512
- https://www.jillsmovers.com/
Follow Jill's Movers:
How we ranked the top Michigan movers
Why you should trust us
We take reviews seriously to protect people just like you! Our team has been crunching data on moving companies since 2010. Our math-based ranking system uses data, manual review, and statistical analysis to help you hire the best movers in Michigan.
Rating Methodology
Here's the methodology we used to come up with the best movers in Michigan:
Our original review-based ranking algorithm
We started with a total of 434 companies that offer moving services in the Michigan area.
From these 434 companies, we analyzed a total of 49,768 reviews dating all the way back to October 2007.
We also reviewed a total of 3 state and federal moving licenses from these 434 companies and 1,384 different 3rd party review and social profiles.
Each of the ~49,000 reviews was scored according to our detailed 11-point rating criteria
This gave us a total of 122,509 data points to compute individual company scores.
Reviews are time-weighted so that more recent reviews carry more weight. This helps you understand how a mover is doing today... not 5 years ago. We have 9,643 Grand Rapids moving company data points from the past 2 years that carry more weight.
Bayesian averages calculated to fairly account for the differences between companies that are newer.
The Great Guys Moving 11-Point Rating Breakdown
Our 11-point rating criteria scores every Michigan moving company across 11 of the most important criteria for a succesful moving experience.
Quality
Overall quality of the service provided on moving day.
Punctuality
Did the crew show up on-time with the required equipment?
Affordability
How affordable was the moving service?
Communication
Responsiveness before, during, and after the move.
Stick to Prices
Was the final price consistent with the original quote?
Speed
Efficiency without taking unnecessary time to increase costs.
Friendliness
Was the moving crew cordial and friendly on moving day?
Will Hire Again
How likely a customer is to hire the same movers again.
Professionalism
Did the moving crew behave professionally on moving day?
Conflict Handling
How well the company responds to accidents and issues.
Precision & Care
Were walls scratched? Did furniture get damaged or lost?
