PODS Moving & Storage has been in business for nearly 25 years, offering portable storage containers for residential and business moving and storage needs. The company is based in the United States, with services that are also available in Canada, Australia, and the United Kingdom. Proudly serving as a solution for movers in Grand Rapids, MI, PODS provides flexible moving solutions such as built-in storage, adjustable scheduling, multiple container sizes, and connections to trusted local labor providers and car shipping services. The company focuses on delivering personalized solutions tailored to each customer’s unique needs, prioritizing safety, convenience, and customer satisfaction.
PODS Moving & Storage
based on 305+ data points 
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About PODS Moving & Storage
Additional Cities Served: Wyoming, Kentwood, Muskegon, Holland, Norton Shores, Grandville, East Grand RapidsShow More >
Moving Services
- Local Moving
- Long-Distance Moving
- Storage Services
- Storage On-Site
- Packing & Loading Assistance
- Moving Supplies
- Car Shipping
- Moving and storage supplies
- Packing and loading support
- Move In Services
USDOT Interstate LicenseIf you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Customer Reviews of PODS Moving & Storage
We analyzed and organized the customer reviews of PODS Moving & Storage in Grand Rapids, MI using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for PODS Moving & Storage based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:
1. Quality
6.48/10
Nationwide Average: 8.44/10
Recent Reviews Mention...
“Simple and easy process”
“great work by movers”
“Best overall experience ”
“Horrible experience”
2. Punctuality
6.2/10
Nationwide Average: 8.07/10
Recent Reviews Mention...
“containers delivered late on both ends”
“picked the PODS up late”
“everything was on time”
“will 100% be late”
3. Affordability
4.25/10
Nationwide Average: 7.69/10
Recent Reviews Mention...
“so affordable”
“Extremely expensive compared to initial quote”
“charged extra fees unexpectedly”
“rates are very fair”
4. Communication
4.23/10
Nationwide Average: 7.53/10
Recent Reviews Mention...
“service representatives contradicted each other”
“staff is EXTREMELY rude and hard to understand”
“communication with customer service was dismal”
“communication lacked clarity and responsiveness”
5. Stick to Prices
2.59/10
Nationwide Average: 5.99/10
Recent Reviews Mention...
“Was not billed as quoted, causing financial stress”
“charged us an additional $450 unexpectedly”
“was not informed of schedule changes”
“Took money out of my account without authorization.”
6. Speed
5.66/10
Nationwide Average: 8.58/10
Recent Reviews Mention...
“containers delivered late on both ends”
“three weeks for re-delivery, very slow”
“Lightning fast yet very conscientious”
“worked for what it was needed for”
7. Friendliness
6.36/10
Nationwide Average: 8.91/10
Recent Reviews Mention...
“Drivers were nice”
“Scott was kind and friendly.”
“the guys that handled the Pods were nice”
“Very unprofessional”
8. Will Hire Again
5.63/10
Nationwide Average: 8.18/10
Recent Reviews Mention...
“Won’t move any other way indicates high satisfaction”
“recommend this company and would hire again”
“Will not use this service again due to billing issues”
“Would absolutely use again and recommend ”
9. Professionalism
4.2/10
Nationwide Average: 8.31/10
Recent Reviews Mention...
“driver lied about driveway, unprofessional behavior”
“staff got frustrated and loud”
“Poor handling of a customer service issue.”
“Unprofessional behavior noted”
10. Conflict Handling
2.14/10
Nationwide Average: 4.07/10
Recent Reviews Mention...
“unresponsive in making the situation right”
“disputes team doesn’t ask for facts”
“issues not effectively communicated or resolved”
“PODS took care of the issue right away.”
11. Precision & Care
5.74/10
Nationwide Average: 8.01/10
Recent Reviews Mention...
“valuables broken”
“water leaked in, damaged my stuff”
“floor panel was broken in my POD”
“shattered our iron drain grate”
Customer Insights
Cost: $ 4139.00 from 4 historical data points
Interstate Move Duration: 21 days from 3 reviews
Great Crew Members
| Scott | was kind, friendly, and efficient. |
| Maria | Maria was helpful and scheduled the pickup |
| Valerie M | super helpful agent made a great impression |
| Kellen, Joel | Kellen made drop off and pick up seamless, Joel solved issues efficiently |
| Joel | Joel went above and beyond to help |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
Contact PODS Moving & Storage
2950 Prairie St SW Ste 200, Grandville, MI, 49418
(877) 770-7637
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