University Moving and Storage is an established company with skills that families and business owners trust with their move. From its locations in Grand Rapids and Farmington Hills, this mover provides comprehensive packing, moving, and storage services. Whether you’re moving to a new house or just rearranging furniture, University Moving and Storage can help you move hassle-free. This company also offers commercial moves for businesses that need to relocate their office space or retail storefronts. Its staff will work closely with you to create an individualized plan based on the type of space you need and your schedule, so the downtime is limited to a minimum. University Moving and Storage was founded in Ann Arbor in 1969. A top North American Van Lines affiliate, it can move you locally, intrastate, interstate, and internationally.
University Moving and Storage
About University Moving and Storage
Additional Cities Served: Battle Creek, Portage, Muskegon, Holland, Walker, Norton Shores, GrandvilleShow More >
Moving Services
- Residential Movers
- Commercial Movers
- International Movers
- Corporate Relocation Movers
- Storage Solutions
- Logistics Services
- Senior Moving
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 09/03/24*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Customer Reviews of University Moving and Storage
We analyzed and organized the customer reviews of University Moving and Storage in Kentwood, MI using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for University Moving and Storage based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:
1. Quality
Nationwide Average: 8.44/10
Recent Reviews Mention...
“professional and quick work”
“great job moving the stuff”
“great work by movers”
“great communication & attention to detail”
2. Punctuality
Nationwide Average: 8.07/10
Recent Reviews Mention...
“arrived during the promised window”
“They showed up on time”
“They finally brought our broken furniture 16 days late”
“timely on delivery”
3. Affordability
Nationwide Average: 7.69/10
Recent Reviews Mention...
“had the best rates compared to others”
“the affordability was a nice perk”
“raised price unexpectedly after quoting”
“innovative on getting the price down and much cheaper”
4. Communication
Nationwide Average: 7.53/10
Recent Reviews Mention...
“received a heads-up call from Roy”
“great communication”
“their communication was impressive”
“Kevin our representative was certainly on top of making sure he got our money”
5. Stick to Prices
Nationwide Average: 5.99/10
Recent Reviews Mention...
“had issues with finalizing the quote”
“underestimated the move”
“did not stick to quoted price”
“additional cost was claimed despite final weight being less”
6. Speed
Nationwide Average: 8.58/10
Recent Reviews Mention...
“adapted fast and unloaded quickly”
“in and out in 90 minutes”
“fast with the drop off”
“Moved everything fast and efficient”
7. Friendliness
Nationwide Average: 8.91/10
Recent Reviews Mention...
“great people”
“extremely nice and patient”
“crew was professional and efficient”
“Super friendly genuine guys”
8. Will Hire Again
Nationwide Average: 8.18/10
Recent Reviews Mention...
“would hire again”
“recommend this company and would hire again”
“would absolutely recommend this crew”
“very happy with their work”
9. Professionalism
Nationwide Average: 8.31/10
Recent Reviews Mention...
“very professional”
“very professional”
“Dave and Austin were professional”
“impressed by their professionalism”
10. Conflict Handling
Nationwide Average: 4.07/10
Recent Reviews Mention...
“basically told me that it was our fault for the problems”
“Casey insinuated it was my fault without solving”
“would not clean the driveway”
“jerked around and lied to for over a year”
11. Precision & Care
Nationwide Average: 8.01/10
Recent Reviews Mention...
“Very careful with my belongings”
“The guys actually doing the work”
“took good care of our furniture”
“handled all items carefully and wrapped everything”
Customer Insights
Interstate Move Duration: 4 days from 4 reviews
Great Crew Members
| Lainey, Austin, Ian | very professional and quick work |
| Thompson, Ian, Andrew | very professional and did a great job |
| Dave, Austin | great work by movers, very professional |
| Lainey, Austin | great work and very careful with belongings |
| Roy, Ian | great job with packing and timeliness |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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