National Pick Up & Delivery - NPD Review
Looking to hire National Pick Up & Delivery - NPD? See our detailed 11-point review based on our independent analysis of National Pick Up & Delivery - NPD, 72 other Troy moving companies, and 409 moving companies in Michigan.
Key Takeaways:
- Overall rating: 7.16 out of 10
- Highest 11-point rating category: Friendliness
- Our rankings and results are unbiased & backed by data… NOT paid promotions
About
National Pick Up & Delivery (NPD) has provided services for local pick-up and delivery needs for the past 26 years. The company primarily serves the Tri-County Area of Michigan (Wayne, Oakland, Macomb Counties), with extended services throughout Michigan, Ohio & Indiana. NPD positions itself as a reliable partner for various pick-up and delivery scenarios, including purchases from Facebook Marketplace/Craigslist, retail stores, home improvement stores, commercial needs, and motorsports vehicles for both individuals and businesses. They're focused on amazing communication and total customer satisfaction. They stand out among the vast selection of movers in Troy, MI due to their user-friendly upcoming mobile app to make service requests and scheduling easier and their promise of friendly professional service.
Our Research
11 Point Rating
| Metric | Score Out of 10 | vs Nationwide Comparison between National Pick Up & Delivery - NPD & the average of all
moving companies nationwide | Positive Reviews The total number of reviews that rated the metric positively (a score of 7-10) | Negative Reviews The total number of reviews that rated the metric negatively (a score of 1-6) | Positive Score | |
|---|---|---|---|---|---|---|
| Quality | 7.56 | ↓ -9.0% | 2 | 0 | 100.0% | |
| Communication | 6.84 | ↓ -7.9% | 1 | 0 | 100.0% | |
| Friendliness | 7.78 | ↓ -10.9% | 1 | 0 | 100.0% | |
| Will Hire Again | 7.36 | ↓ -8.5% | 2 | 0 | 100.0% | |
| Professionalism | 7.77 | ↓ -5.0% | 2 | 0 | 100.0% | |
| Precision & Care | 7.24 | ↓ -8.7% | 1 | 0 | 100.0% |
Recent National Pick Up & Delivery - NPD Reviews
Quality - 7.56/10
Overall quality of the service provided on moving day.
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Communication - 6.84/10
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
Overall Review Distribution
Friendliness - 7.78/10
Was the moving crew cordial and friendly to be around on moving day?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Will Hire Again - 7.36/10
How likely a customer is to hire the same movers again for their next move.
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Professionalism - 7.77/10
Did the moving crew behave in a professional manner on moving day?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Precision & Care - 7.24/10
Were walls scratched? Did furniture get scuffed, broken, or lost?
Overall Review Distribution
Additional Details
Moving Services Offered by National Pick Up & Delivery - NPD
- Local pick up and delivery
- Short distance pick up and delivery
- Labor services for pick up and delivery
- Commercial pick up and delivery
- Extended services throughout Michigan, Ohio & Indiana
- Retail store pick up and delivery
- Home improvement store pick up and delivery
- Motorsports vehicle pick up and delivery
- Individual & business pick up and delivery
- Tri-County area of Michigan pick up and delivery
Licenses
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Detailed Customer Insights
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Contact National Pick Up & Delivery - NPD
- Beverly Hills, MI, 48025
- (248) 863-7140
- https://nationalpickupdelivery.com/
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How we ranked the top Michigan movers
Why you should trust us
We take reviews seriously to protect people just like you! Our team has been crunching data on moving companies since 2010. Our math-based ranking system uses data, manual review, and statistical analysis to help you hire the best movers in Michigan.
Rating Methodology
Here's the methodology we used to come up with the best movers in Michigan:
Our original review-based ranking algorithm
We started with a total of 409 companies that offer moving services in the Michigan area.
From these 409 companies, we analyzed a total of 49,564 reviews dating all the way back to October 2007.
We also reviewed a total of 3 state and federal moving licenses from these 409 companies and 1,358 different 3rd party review and social profiles.
Each of the ~49,000 reviews was scored according to our detailed 11-point rating criteria
This gave us a total of 122,197 data points to compute individual company scores.
Reviews are time-weighted so that more recent reviews carry more weight. This helps you understand how a mover is doing today... not 5 years ago. We have 17,845 Troy moving company data points from the past 2 years that carry more weight.
Bayesian averages calculated to fairly account for the differences between companies that are newer.
The Great Guys Moving 11-Point Rating Breakdown
Our 11-point rating criteria scores every Michigan moving company across 11 of the most important criteria for a succesful moving experience.
Quality
Overall quality of the service provided on moving day.
Punctuality
Did the crew show up on-time with the required equipment?
Affordability
How affordable was the moving service?
Communication
Responsiveness before, during, and after the move.
Stick to Prices
Was the final price consistent with the original quote?
Speed
Efficiency without taking unnecessary time to increase costs.
Friendliness
Was the moving crew cordial and friendly on moving day?
Will Hire Again
How likely a customer is to hire the same movers again.
Professionalism
Did the moving crew behave professionally on moving day?
Conflict Handling
How well the company responds to accidents and issues.
Precision & Care
Were walls scratched? Did furniture get damaged or lost?
