Wondermove
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.Additional Cities Served: Ferndale, Highland Park, Bloomfield Hills
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 01/11/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Customer Reviews of Wondermove
We analyzed and organized the customer reviews of Wondermove in Auburn Hills, MI using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for Wondermove based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:
1. Quality
Nationwide Average: 8.44/10
Recent Reviews Mention...
“great moving experience ”
“company has lost reputation and business morale ”
“Smooth and excellent overall service by crew ”
“took their time and everything was okay ”
2. Punctuality
Nationwide Average: 8.07/10
Recent Reviews Mention...
“They were on time, punctual service ”
“booked fast and moved quickly”
“guys showed up on time ”
“moved within a week”
3. Affordability
Nationwide Average: 7.69/10
Recent Reviews Mention...
“reasonable price”
“the price is good ”
“provided value for their services”
“cost twice as much”
4. Communication
Nationwide Average: 7.53/10
Recent Reviews Mention...
“Happy to accommodate needs, great communication ”
“Josh was helpful and straightforward”
“transparent about pricing ”
“called back within 24 hours”
5. Stick to Prices
Nationwide Average: 5.99/10
Recent Reviews Mention...
“paid extra for protectors as planned”
“explained upcharges first”
“cost much more than expected”
“quoted 2 hours but took nearly 4”
6. Speed
Nationwide Average: 8.58/10
Recent Reviews Mention...
“Took 1.5 hours longer ”
“took their time ”
“handled every challenge with grace ”
“busted their butts in 90 degree weather ”
7. Friendliness
Nationwide Average: 8.91/10
Recent Reviews Mention...
“Sal and Dante were kind and respectful ”
“They were professional and kind ”
“they were friendly”
“handled challenges with good humor ”
8. Will Hire Again
Nationwide Average: 8.18/10
Recent Reviews Mention...
“will definitely call Wondermove next time ”
“would not hire again due to poor service ”
“Would hire again due to great effort ”
“recommend them and would hire again”
9. Professionalism
Nationwide Average: 8.31/10
Recent Reviews Mention...
“Sal and Dante were professional ”
“Conducted themselves well, very professional ”
“absolutely professional and organized ”
“professional and respectful movers”
10. Conflict Handling
Nationwide Average: 4.07/10
Recent Reviews Mention...
“manager refused to offer any solution for broken furniture”
“need to insist to do their jobs properly”
“Company did nothing about damage due to declined coverage ”
“had to ask for partial refund”
11. Precision & Care
Nationwide Average: 8.01/10
Recent Reviews Mention...
“Sal and Dante were careful with items ”
“broken furniture without any responsibility taken ”
“Took great care moving furniture, no damages ”
“carefully wrapped and loaded items”
Customer Insights
Hourly Minimum: 2.5 hours from 4 reviews
Local Move Duration: 2.5 hours from 19 reviews
Interstate Move Duration: 2 days from 3 reviews
Great Crew Members
| Sal, Dante | Sal and Dante were professional, kind, respectful and careful |
| Sal, Aaron | Sal and Aaron took care of us well |
| Sal,Clark,Kenny,Jordan | professional, nice, organized, reassembled furniture |
| Ries, Sal, Shaun | were absolutely incredible, handled challenges well |
| Josh,Sal,Cody | Josh was helpful, Sal and Cody were fantastic movers |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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