Founded in 2011 by Cornell students, Storage Squad is dedicated to providing easy and affordable moving and storage services for college students. Now part of the wide-reaching 1-800-PACK-RAT | Zippy Shell Moving & Storage Made Simple family, Storage Squad serves 40+ schools across 15+ states, with a significant presence in Michigan State University. They provide crucial services such as free packing materials, pickup, delivery, and storage for the whole summer season. Storage Squad maintains a strong focus on delivering quality service, offering affordable pricing, and remaining steadfast in their commitment to helping students every step of the way during stressful move-in and move-out days. Be sure to consider your options with the vast selection of the premier movers of Lansing, MI.
Storage Squad - Michigan State University
About Storage Squad - Michigan State University
Additional Cities Served: East Lansing, Mason, Grand Ledge, Princeton, DeWitt, Perry, Laingsburg
Moving Services
- Student Storage
- Summer Storage
- Packing Materials
- Pickup and Delivery
- Moving and Storage
- Affordable Pricing
- Cheap Storage
- Local Moving
- Long-Distance Moving
- Last-Minute Moving
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Customer Reviews of Storage Squad - Michigan State University
We analyzed and organized the customer reviews of Storage Squad - Michigan State University in Lansing, MI using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for Storage Squad - Michigan State University based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:
1. Quality
Nationwide Average: 8.44/10
Recent Reviews Mention...
“This place sucks.”
“recommend avoiding this place”
“worst customer service experience ever”
“terribly disappointed with the service”
2. Punctuality
Nationwide Average: 8.07/10
Recent Reviews Mention...
“scheduled delivery never arrived”
“missed TWO DAYS OF DELIVERY WINDOWS with ZERO Communication”
“no communication on delivery day”
“no notification and no punctuality in delivery”
3. Affordability
Nationwide Average: 7.69/10
Recent Reviews Mention...
“very expensive”
“completely overcharged and unexpected charges”
“super convenient and cheap”
“A bit pricey but decent for the convenience”
4. Communication
Nationwide Average: 7.53/10
Recent Reviews Mention...
“very hard to communicate with.”
“no one answered calls or emails”
“No one calls back and no communication”
“customer service was the worst ever experienced”
5. Stick to Prices
Nationwide Average: 5.99/10
Recent Reviews Mention...
“hit me with another charge much later.”
“added a charge for furniture that wasn't mine”
“No refund offered for lost items.”
“refused to send items after agreeing”
6. Speed
Nationwide Average: 8.58/10
Recent Reviews Mention...
“not accommodating for an earlier move”
“failed to deliver my boxes during the rescheduled window”
“had to help do the majority of the work”
“Very quick and easy move”
7. Friendliness
Nationwide Average: 8.91/10
Recent Reviews Mention...
“were very nice and helpful”
“no mention of friendliness”
“Service was friendly and helpful”
“very kind”
8. Will Hire Again
Nationwide Average: 8.18/10
Recent Reviews Mention...
“I will never be coming back.”
“would not hire again due to lost items”
“would not hire again due to missing boxes”
“would not use this company again due to the experience”
9. Professionalism
Nationwide Average: 8.31/10
Recent Reviews Mention...
“no professionalism in handling the issue”
“support center failed to provide reliable information”
“No professionalism shown, no show.”
“unprofessional handling of lost item”
10. Conflict Handling
Nationwide Average: 4.07/10
Recent Reviews Mention...
“did not right the wrong of losing items”
“did not respond or rectify the missing boxes issue”
“did not attempt to rectify the delivery issue”
“no effort shown to rectify delayed delivery situation”
11. Precision & Care
Nationwide Average: 8.01/10
Recent Reviews Mention...
“Every single item came back damaged.”
“stuff was not returned”
“lost my bed”
“my items were stolen”
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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